Customer Testimonials
Great sales and service support from the entire staff.
Always friendly service. Great service packages for tires and for maintenance.
Trek seems to have good quality bikes/products and the service was positive. Although, compared to other Trek shops the selection is limited due to the space and size of the store but this area of town really needs a bike shop! This is a fast growing location with new communities being constructed and many people ride bikes. It's surprising there are so few bicycle shops near Ave Maria and as a result I was pleased you opened a Trek shop on Immokalee Rd. I purchased a Townie bicycle that was just right for my lifestyle and Andrew who runs the shop was not only pleasant but answered all my questions and went out of his way to help me make the right decision on the bicycles you had available. Thank you!
I dropped my bike off at lunchtime to have a new tubeless back tire installed and a few hours later I was called to say it was ready for pickup. Couldn’t be any happier, didn’t miss out on any ride time.
The guys are very helpful and informed me well about the different bikes. First time buying a Trek bike, but my wife is very happy with it I even tried it out and plan on getting one for myself
They boxed my bike for shipping and made the whole process smooth.
Repaired my flat tire quickly and efficiently.
Great service!!
The service is always top notch and priced fairly.
Great bike. Great service!
Sale and service personnel were excellent.
Great customer service.
My Trek Marlin 6 had been sitting in my garage for 8 years and I finally took it to the Trek shop in Punta Gorda. The guys completed the necessary maintenance to get me on the trail the same day. Absolutely love the crew there. Professional and personable. I definitely recommend this bike shop!! This girl is one happy "Trekker"!!! Thank you so much!!!
Won't go anywhere else for all my cycling needs! The customer service we have received has been great but what really sets them apart is their extensive knowledge of all types of bikes, including e-bikes. Highly recommend!
I needed a gear bag and the techs there were super helpful!
Thanks for the extra help
Everyone was pleasant, helpful in getting my bike out and then back into my SUV. The turnaround time was quick and the job was done perfectly. Thank you.
Good knowledgeable and friendly staff
U have a personal style that you always follow up with my questions or needs £I i love these people.
I get high-quality products with a discount due to membership in the local mountain bike club.
Great product and great service!
It feels like a new bike now and it’s effortless to pedal with the new chain and gears !
Very friendly professional staff. They immediately fixed my problem and adjusted a brake issue , no charge . I buy all my bike gear from this store
Friendly, timely and very helpful.
Friendly service.
Quality. Timely Service
I bought an Xcaliber TREK mountain bike at your store from John 2 years ago. It has been serviced twice at your shop and has never given me a bit of trouble although I ride it about 50-60 miles/week.
I recently brought in my 1998 LiteSpeed road bike to see of it could be restored. The bike is special to me because it carried me from Seattle to Washington, D.C, in 1998. Jaime did an excellent job replacing the chain rings, chain, brakes and brake cables, shifter cables and an overall tuneup. He was obviously interested in the project, treated the bike as if it was his own, and was justly proud of a job well done. I rode the bike this morning for the first time in many years and it feels brand new.
Now that I know what Jaime can do, I'm thinking of having him do a tuneup of my 1987 Cannondale tandem.
As long as there are folks like Jaime and John providing quality bike products and services, there will always be a place for local bike shops like yours.
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I brought in a bike that wasn’t a Trek for its first service in about four years needed a new tires and they fixed the derailer put a new cable on it now it works fantastic
Good price on great tires.
Great service!
Service was amazing as usual! Staff very helpful!