Customer Testimonials
Just what I needed
top quality! nice people at the store
I'm a long life Trek owner who enjoys the lasting quality that Trek has to offer. My recent service was performed expertly and professionally.
Knowledgeable salesperson and love my new bike!
Zack was a pleasure to work with. He answered all questions, was professional, willing to help and enthusiastic.
Too soon to comment on the bike since it was purchased yesterday.
Fast and friendly service with the maintenance subscription.
Service was very accommodating to my schedule. Staff did a great job on tuning up my bike.
Everyone was helpful and supportive to make the bike fit me
Excellent service by staff
Ralph & Zack are always a pleasure to work with. I had a front flat and needed new tires. They took care of me on the spot and I was back home riding within an hour. Great service!
Very professional and friendly. As customer, you feel right away welcome and appreciated. Most importantly, after just a few moments you know that you are surrounded with people who know the Trek bikes in and out!
Clear pricing fair timelines extremely helpful
We are so glad we found this trek bike store. We bought two bikes with locks and the gentleman that we’re working in the store were extremely helpful and personable.
The Trek bike store of Anchorage, has an excellent staff, very knowledgeable bike mechanics. I highly recommend the Trek bike store of Anchorage, Alaska.
Respectfully,
All
Quickly fixed our bike problem.
The staff there is great. I’m 80 years old and brought my bike there and they helped me get it out of the car and help me get it back in the car and we’re extremely nice about everything. Plus, they fixed our flat tire very quickly.
Honestly the overall experience was amazing!
Good, fair, prompt service. Good products
Excellent bike shop. Very thorough on all repairs and the price is fair. The gentlemen working and running the shop are all very nice and helpful. I drove all the way over from Marco Island because of the excellent service and value this shop provides. I definitely recommend this shop!
Highly recommended! This is the first mountain bike I’ve purchased from Trek Bicycle Florida, and the customer service was absolutely outstanding. Ian and his team went above and beyond to help me out. I will definitely be coming back in the future to buy my next MTB. Great experience overall!
I felt very well attended and taken care of. The staff was attentive and made sure I had everything I needed. Great experience overall — would definitely recommend!
This Sunrise location has changed a lot. Looks amazing now, great stock and organization. Looks to be under new leadership. Very impressed 10/10.
Great support staff
Reliable bike, good price, knowledgeable customer service
Great customer service from Nathan. Very courteous, knowledgeable, humble and patient. He repaired my old Trek bike and introduced me to a few ebike brands once he learned about my interest in having one. He also recommended ebike carriers that would be suitable for the various ebike brands we discussed. Store owner/manager was also very helpful, knowledgeable and friendly. No pressure sales tactics. Loved the experience.
fast and friendly service
Easy purchase online and quick updates.
The lifetime flat repair package is great.
Great service. Got me back on the road
very easy to order and pick up items. friendly atmosphere