Customer Testimonials
Excellent service.
Dominic and Missy were extremely helpful and knowledgeable assessing the repairs on our bike to help us determine if it made sense to move forward with the needed repairs.
Elvia was great, she listened to my needs and price point.
Store hours and location are convenient for me, and I needed a new bike pronto when my old Schwinn quit. When I walked in on March 2nd, Jeremy was running a store errand, so it was just Ronnie and me. Although Ronnie does the bike service and repair work, he was so gracious in helping me try out a new bike. He even made some minor tweaks to the seat and handlebars, and allowed me to test ride it in the parking lot. I loved it and decided to buy it. Asked if he could get it road-ready for me and he did. When Jeremy returned, he added a water bottle holder to the bike after we looked at several options, placed it in my trunk and helped me secure it with my bungee cords. The Trek Townie is lightweight (aluminum) so I was able to get it out of my trunk at home and start to enjoy it immediately.
WHAT A GREAT EXPERIENCE!!! Ronnie could easily have lost my business because I woluldn't have waited for Jeremy to return -- so even though Ronnie is not a sales guy, he stepped up to the job for me. In closing the transaction, Jeremy was very reassuring about helping me with future services such as flat tire repair. I am so grateful for their help and I feel like they will be there to help me going forward. FIVE STARS FOR TREK POMPANO BEACH, FOR RONNIE, AND FOR JEREMY!
Great advice. Friendly service!
Repaired flat while I waited
As always, great job
Friendly and efficient!
I had not biked in over 20 years, but Ralf made my entire experience so wonderful. I would highly recommend Ralf and the Cape Coral Trek store. Please make sure Ralf knows he is doing a great job. Thank you
Quick, efficient and friendly service.
Product is very impressive. The bike produces a smooth, quiet, stable ride with easy gear shifting and solid braking.
Service was knowledgeable, friendly and well informed.
I like the quality and friendly service.
Very knowledgeable staff and very polite and outgoing!!
Friendly, timely, responsive service
The staff are friendly, knowledgeable, and helpful. I haven’t ridden my bike for a few years so it needed some work to bring it back to life! It was an awesome experience! I highly recommend them for bike purchases and repairs.
Excellent care repairing my bicycle! Steve was so helpful and took time working through with me regarding all necessary repairs needed. Highly recommend them!
Service was amazing. The two gentlemen there made sure I was taken care of and were just really great and so helpful. Highly recommend them for everything cycle.
Just very nice professional staff
Amazing staff, very friendly guys. Even at the and of the work day. They even helped me fit my bike in the car and showed me how to take the wheel off correctly. The maintenance was affordable with the plan
Fast friendly service
I was impressed by the fast and knowledgeable service I received for a bad tire.
The sales lady. Went in to buy 1 spoke and came out with a new bike. No pressure. Just made the purchase make sense
Great, knowledgeable staff
Very professional and easy to deal with. Our bikes look absolutely brand new and function perfectly! Thank you so much.
Knowledgeable sales person helped me make a good decision. Also, helped with accessories purchased.
The staff in front and back service area we’re extremely helpful. They made recommendations on the needed products and also provided step by step on how to lube my bike.
Local Bike Dealer
Happy with my Domane. Excellent service at the shop. Thank you.
Great staff!
John in the service shop was honest about our bike repairs - did fantastic work and delivered great customer service. Riding my bike with a huge confident smile - highly recommend