Customer Testimonials
Friendly professional help
The customer service is fantastic. Mike was super helpful and knowledgeable. The folks at Trek North Naples want you to be part of the sport, not just sell you a bike.
The guys are so awesome! They give great advice and service!
We loved the Trek Store in Boynton Beach.
The young man that helped us ( sorry I forgot his name) was very knowledgeable and kind to my 4 yr old granddaughter who only wanted a pink bike helmet.
She got on a small bike and happily rode it up and down the store with a small pink helmet perfectly fitted for her. Bought that also. Got home, she was on it in a flash up and down the side walk at home.
Bike is pink and purple!!
I also treated myself ( the cyclist in this family) to a new green helmet (very high tech). We had a great experience at this Bike Store and I am sure we’ll be back. Reasonable prices for great equipment and bike.
Very helpful finding what I needed
knowledgeable and friendly staff. All good.
Friendly service
Quality products, great staff, very helpful.
Brought my wife's bike in for a tire repair. They took it right in and the repair was done in minutes! Really appreciated not having to come back later, since we live a little distance away from the shop. Great service
good employee service
Extremely friendly. Fast service.
Andrew was very very helpful in picking the right bike for me. Offered great advice without all the bs. Love the bike and have been enjoying it. Thanks Andrew.
Staff personable and extremely knowledgeable and performed an outstanding service on my Trek.
Friendly and professional. Did the job correctly and had great conversation about riding and bikes
Great service and product knowledge
Friendly professional
Very professional and fast service
Everyone working there are So Nice and Friendly!!!
I got a great new bike. Very helpful and knowledgeable staff. I am very happy with my purchase and the help I received from the staff.
They got my bike fixed up to all the needs.
They were very busy but got it done in a good time span
John explained bike features that helped me make a decision on which bike would best meet my needs. The bike I chose needed to be ordered but arrived sooner than predicted. Both Mike & John helped get me fitted to the new bike. I look forward to continued excellent service when needed.
staff is extremely helpful and friendly.
Friendly staff. Knowledgeable. Professional.
They did a great job and timely
Quality bikes. Knowledgable, accessible, supportive, enthusiastic staff.
excellent service--friendly
What is there NOT TO LOVE! Trek bikes are amazing, have stood the test of my abuse on both my bikes over the past almost 5 years now. The staff is just as amazing as the bike itself, whether in person, on the phone...I swear they can read my mind before I say anything, have already diagnosed the issue, determined my course of action. The store on Dani is where I call home; I probably drive Jeff crazy and John, Jenna so patient: great team.
Your product is good and the service people are knowledgeable and helpful
Great personalized service
Staff is great to work with and very accommodating.