Customer Testimonials
We spoke first to the lady who emigrated from Russia many years ago. She explained about the bikes so well and let me test drive one. I originally was going to order one somewhere else but when she told me they had some in stock and could get it ready quickly for us, we were later convinced to come back and get from her. Then the tall guy who works on bikes was
amazing showing us all about the bike and explaining how everything works. He even helped us load it in our car and showed us how to take a tire off for loading. Thanks for the great service..
Great service! Good prices. Brought my bike in for service and a couple new parts, I was told 5-6 days for service(understandable). I dropped it off on Saturday and got an email and text on Monday that my bike was ready for pick up!!
Highly recommend...
In store staff were very friendly, patient and helpful.
John is an excellent salesperson/consultant!
Good service. Fast and friendly
On site service techs are knowledgeable and efficient.
Good selection and high quality.
Both John & Marlin were terrific. John sold me the Miami Sun trike with 7 gears and Marlin put it together. They were both detailed and made sure I was happy with the purchase.
Went out of their way to help get my bikes shipped
Staff is great to work with and very accommodating.
Friendly professional help
The customer service is fantastic. Mike was super helpful and knowledgeable. The folks at Trek North Naples want you to be part of the sport, not just sell you a bike.
The guys are so awesome! They give great advice and service!
We loved the Trek Store in Boynton Beach.
The young man that helped us ( sorry I forgot his name) was very knowledgeable and kind to my 4 yr old granddaughter who only wanted a pink bike helmet.
She got on a small bike and happily rode it up and down the store with a small pink helmet perfectly fitted for her. Bought that also. Got home, she was on it in a flash up and down the side walk at home.
Bike is pink and purple!!
I also treated myself ( the cyclist in this family) to a new green helmet (very high tech). We had a great experience at this Bike Store and I am sure we’ll be back. Reasonable prices for great equipment and bike.
Very helpful finding what I needed
knowledgeable and friendly staff. All good.
Friendly service
Quality products, great staff, very helpful.
Brought my wife's bike in for a tire repair. They took it right in and the repair was done in minutes! Really appreciated not having to come back later, since we live a little distance away from the shop. Great service
good employee service
Extremely friendly. Fast service.
Andrew was very very helpful in picking the right bike for me. Offered great advice without all the bs. Love the bike and have been enjoying it. Thanks Andrew.
Staff personable and extremely knowledgeable and performed an outstanding service on my Trek.
Friendly and professional. Did the job correctly and had great conversation about riding and bikes
Great service and product knowledge
Friendly professional
Very professional and fast service
Everyone working there are So Nice and Friendly!!!
I got a great new bike. Very helpful and knowledgeable staff. I am very happy with my purchase and the help I received from the staff.
I've been riding and racing Trek bikes for decades and the attention I get at the Trek store is exceptional.