Customer Testimonials
Great staff who know a lot about bikes
Your products are competitive and their design and quality are great. I also was pleased with your services, professionalism and knowledge.
They went out of their way to satisfy me as a customer
Everyone is always so nice and helpful.
As always, received the very best service and in a timely manner. The staff is very helpful and engaging.
I was able to talk to a person he went above and beyond. You will not get that from Walmart or Amazon
Your staff has always been the most professional, courteous and effective in helping with my bicycle challenges. They always take great care of the issue with a friendly smile and I recommend TREK whenever I am talking about cycling with both old friends and new. Keep up the GREAT service !!!
I arrived to the Sunrise Trek Shop 45 minutes before opening time. My rear tire was flat and I needed it fixed. While waiting for the store to open I walked over to a nearby Cafe and sat down. Jimbo, a Trek tech, had seen me in front of the bike store, and came over to the Cafe and asked if I needed any service. Of course I said yes and a few minutes later the flat was fixed and I was ready to continue riding. This level of service is uncommon; I applaud Jimbo’s kindness and initiative. I hope Trek recognizes talent and fosters a rewarding working environment.
My bike was repaired while I waited. I was very pleased with the service.
John did a great job repairing my bike!
The employees are friendly and knowledgeable.
Always timely friendly and professional service-all at a fair price / great shop can’t say enough about them - bring your bike you’ll be glad you did
The team was very helpful and very friendly at this Trek store!
They expertly packed our bike for a move and did so in a prompt and very affordable manner.
We recommend this store to anyone!
The service personnel are extremely competent and very friendly
The service was very professional, knowledgeable & helpful.
The service rep was extremely friendly and helpful. He even showed me how to change the tube on my bike -- something I really should know how to do in case of an emergency flat on the road. He freely gave advice and spent a considerable amount of time ensuring that I had everything I needed to get back on the road safely. Thank you, Vero Beach Trek! A high-tech bike shop with good old-fashioned service! - RT
Close by- good quality
Services was excellent!
Quick repair turnaround.
People are very nice to introduce and sell the bike. I love it so much.
Every time I have visited this store the personnel have been outstanding. They know their stuff. They are very easy to communicate with. They suggest ways to better use my bike as well as new products that may be useful to me. During my last visit it was determined that I needed a new seat post. They changed it while I was there. Great service. When I have left my bike for work, they give me a very accurate cost beforehand and let me know when the work will be completed. They are a great group of people.
The professional attitude and courteous demeanor. Fast service.
The service and attention provided by the staff is excellent — they are sincere, knowledgeable, and truly professional
The service is excellent.
I always get friendly service, suggestions on my bike care when I bring it in...
Friendly and convenient
Very friendly and informative staff. They did a great job fixing my bike.
We love your store and staff Jeremy has been so helpful. He helped us with the purchase of our new electric bikes. Nothing fancy exactly what we wanted! Most recently he helped us get a car carrier for our bikes. He helped us install it on the car and he showed us how to load the bikes. Very helpful and knowledgeable!
I like that they have quality stuff not China junk
I am so happy with my new Trek bike. It rides like a charm. I'd like to thank the staff at the Trek Bicycle Shop in Vero Beach for helping me pick out the bike. Thanks Trek of Vero Beach.
Thanks Jeffrey Smith.