Customer Testimonials
Good maintenance and service
Service is fantastic. Guys will work hard to diagnose any problems and fix them quickly.
Excellent customer service
Alex was great…took his time explaining the available options and when we decided on a bike he walked through all features and answered all my questions
We have always had a good experience at this Trek store. Recently, we were greeted at the door and given quick service on our small purchase. We will be back.
I ordered my bike from another state and they were very accommodating. They plan to have my bike put together for my arrival. The payment process was seamless and I received my hard copy of my receipt and my email receipt as well! I can’t wait to get my bike next week.
A friend of mine
Solid product line up coupled with knowledgable, friendly, helpful team members.
Got everything back together and on the bike... have ridden about 50 miles since getting the wheel together.
A little disappointed I was told it would be $120 - $125, and it turned out to be twice that... but it is what it is and I am back on the road. Thanks
Great service. Knowledgeable staff
very professional and got the job done quickly
speed and knowledge.
The sales person was excellent answer. All my question was not in hurry and help me pick out the right bikes for my size. I would shop there again.
They do an excellent job maintaining my 10 years plus old tri bike . Very accommodating and skilled .
Great customer service!
Great customer service which you do not usually get in today’s market.
Great folks !! Great service !!
Kristen was great
Staff is friendly and works hard to make sure the customer is happy. Steve has done a great job over the years whether I am riding a Trek or a Fuji or whatever.
Knowledgeable and good service
the staff was really polite and helpful. i will definitely return to purchase bicycle equipment at this store.
the employees at the coconut point mall trek store could definitely learn about being polite and friendly from these employees. i will not return to the coconut point mall trek store anytime soon, they were rude and not friendly at all when asking about a new bike just a few days ago.
Good people and quality work. Thank you...
The sales person was friendly and helpful. Taking the test ride on the bike made me feel good about the feel of the bike and definitely helped me decide on the bike and the accessories.
immediate and excellent service. I didn't have to leave the bike to get a quick tune up.
Knowledge and quickness of life are the repairs
We have been customers of the Trek store in Cape Coral for many years. Ralph, Scott & crew always treat you right and they are very knowledgeable. Highly recommend.
Rafe is very knowledgeable and take shis time with you. The other staff is very nice and courteous.
Great service, friendly staff!
Knowledgeable staff.
Fast service. Friendly employees.