Customer Testimonials
The Electra bikes are great. The whole bike buying process was fantastic from everyone that helped us in the store. I highly recommend this professional bicycle shop to all.
Thank you,
Bob Jelardi
Vic was very helpful when selecting our two new TREK bikes. He was also efficient and had our old bikes repaired on the date he promised. I recommend our local bike shop for all your needs.
Very friendly service
Excellent customer service.
Great quality. Knowledgeable staff!
I had an older Santa Cruz full suspension Mt bike that needed a front shock rebuild and new disc brakes. Jerimia and the guys pulled the front shock , sent it to CA for a rebuild. Once shock returned new disc brakes installed and pedals replaced. They did a beautiful job 👍👍👍
Quick tune up on my bike. Very fair pricing. They obviously want the customer satisfied.
Friendly attentive staff.
Quick and friendly service.
Great product and service!!
Solved my issue & got me going pretty quickly.
Excellent service and quality repair work....
Like Trek brand. Service in Estero store is awesome!!
John, the very kind man who worked on my bike, did a fabulous job! He was friendly and stuck to the task of putting new tubes in my tires and then testing different operations of my bike, oiling it as needed. He's just such a pro! And my bike works better than it ever has....better than it did when it was new! Thank you so much, John!
Your team member took the time to listen to my wife and me when we went in looking for new bike helmets. He took the time to explain the different feature each model offered, noting the pluses and minuses of each.
I was greeted cordially and my purchase was efficiently handled.
Excellent service and products
Nice selection and helpful people. Looks like a good place for bike services
I am a 74 year-old who bikes casually for a little exercise and relaxation. When my old bike helmet was no longer safe to use, I was unsure about what to get for a replacement. A knowledgeable and friendly member of the Trek staff helped me to find just the right type and size of bicycle helmet for my needs. The price was reasonable and my shopping experience was quick, easy, and fun.
Friendly service. Somewhat limited inventory.
Job well done on timely basis
Jeff was very knowledgeable and provided excellent service! We went in to just look at the inventory and ended up buying two!
Very good service
Excellent service. Tech was a real gentleman.
The service!!
Service was excellent
Great guys always helpful and willing to take time and answer questions. Jeff was a wealth of information when i found a few spokes broken. The added plus os that he repaired the wheel in a short time.
Great Customer Service in a nutshell
Everything
Everyone was very professional and knowledgeable.
Great customer service!