Customer Testimonials
Great products and excellent service!👏
Great customer services
Extremely knowledgeable staff, helpful in every way; explain about the bike and accessories and friendly.
I think the $75 pick up/ return for service is a bit steep. The sane day return for a tire repair is fantastic.
Your staff is very knowledgeable and eager to help with any bike problem I have.
Staff is very knowledgeable and helpful
Great service again on my tire upgrade and flat
Service was great, people were friendly and very helpful. Appreciate the overall great customer service and the bikes are awesome.
The team at BallenIsles was really good, and nice people too.
Friendly and knowledgeable employees
Superior service. Rescued my bike from 3 hurricanes and each time, brought it back to life. My bike is running like new again! Thank you
I had been to five stores looking for indoor cycling shoes for people with wide feet. Ivan helped me out, and he was one of the best sales people I have encountered. He was on the computer researching which shoes had the widest width and suggested the new shoes that Trek was coming out with to replace another brand that they were discontinuing. He ordered the shoe and I picked it up the other day. He said if I had any problems, just let him know and they will try to fix it. If I could give your store a 15 out of 10 rating, I would.
Many thanks.
Cathy
Great service, experienced & knowledgeable employees. I love my TREK Domane! It has revolutionized biking for me.
Staff
The Trek Vero Beach team is always very knowledgeable and professional!
Great group of Techs. Friendly and knowledgeable. They’ve been servicing my bikes for years.
Awesome. I will take all my friends
The quality of the products is excellent! Your team at the Coconut Pointe, Estero, Florida store are excellent.
the person who assisted me was personable and knowledgeable
You follow up as stated.
The manager of the store is very knowledgeable
good and quick service
Work completed as requested and bike rides nicely ,thanks .
They were honest, professional and fast.
You're fast and efficient.
I was impressed by the responsiveness and willingness to solve my issue. Also the speedy and professional service.
Knowledeable bike mechanic (Rick) helped me make a proper decision to replace rear cassette and chain ahead of 700+K of cycling to Key West.
It's quality stuff!
The staff is helpful, knowledgeable and engaging. The products are excellent. Work was completed in a timely manner.
Jeff said he could get the helmet I needed by the next day from another store & that happened!