Customer Testimonials
Your staff is excellent! They did a fabulous job on Remy bike!
I bought a checkpoint trek bike and very satisfied with it👍🇺🇸
The bikes look great!
I've purchased many bikes here since it's initial opening. Excellent customer service and maintenance follow-up. Ryan is consumer focused and extremely knowledgeable regarding proper components to adapt to your cycling style. Tony is always willing to share bike adjustment and improvement tips while making each sales process a smooth and easy transaction. Highly recommend this state of the art shop for any cycling need.
Great salespeople
Our sales rep was efficient, patient, knowledgeable and great to work with.
Top quality products. But, what’s even more important is their top quality service and technicians. They know their products, their repair work is great. If youre a returning customer, they take care of you right away, at a decent price.
Prompt and honest
Great bikes, knowledgeable staff.
Great customer service. Timely service. Great communication
Good quality products. Knowledgeable and courteous service staff.
Nice guys
Employee was very helpful.
Perfect service as always!
Knowledgeable staff (Steve). No pressure and straightforward.
Very knowledgeable staff
Steve helped me find a bike that suits my needs and adjusted it to my fit. Very happy with everything!
I purchased gloves and inner tube. In and out in 5 minutes. I was impressed when observing vast inventory, organization and the layout of store.
Fixed my bikes, helpful, reasonable price
Store needs upfront employees to help incoming customers. Bring. BACK ElVIRA.
Brought my bike in with a nail through rear tire. Kristen helped me right away! Left bike for repair. Samir did a fantastic job! He went above and beyond what he had to do to fix tire. I tremendously appreciated it 😃! One footnote though -- when I purchased the bike I also purchased the "Tire Package" which is, in fact a "Tube Package.". It's VERY misleading. The new tire was $70. Rather expensive. The labor was free as was the tube. My consternation re Tire vs Tube was somewhat allayed by Samir's extra care. But you should CALL the package a TUBE package. Far more accurate AND ethical. It's all about TRUST. Thank you.
Professional knowlegeable staff. They isten to whar the problems are. Recently had surgery and they unloaded and reloaded bike .
Fast reliable service
We took my bike in to get serviced. They were efficient and honest. And I had my bike back within two days.
Very knowledgeable and helpful. Great line up of options
The service group is courteous and responsive to your request. They communicate with client promptly when there is an issue or the service is complete.
Product and personnel are excellent. Staff very helpful in selecting additional equipment for a safe and fun-filled ride into my future. I highly recommend anyone who is interested in bicycling, Trek Bike in Vero Beach is the place to go! Iris Manon Darvin
We bought two bikes. and the team did a great job working through our needs and handling curveballs associated with product availability.
Personal service.
We drove to Juno Beach from NJ for our vacation and my bike needed lots of TLC from the snowy roads. The staff was so accommodating and professional, cleaning the gears and chains. Highly recommend this store!