Customer Testimonials
Very friendly, patient, and helpful staff!
good used bikes
good customer service
E files created by Dave for each bike and each purchased warranty plan. No need for us to keep receipts or notes.
Great Team
Everyone was friendly and went out of their way to get my service done in a very timely manner.
Quick turnaround for small repairs like flat tires!
Great service and follow-through.
Bike seat
My Trex bike came back looking good. It was thoroughly cleaned and adjusted for shifting correctly.
The service was great, the bike is great!
The Trek Store in Coconut Point, Estero FL is great! We bought four bikes there and have used them for service which has always been quick and efficient. The staff is knowledgeable and friendly, too. Overall, I highly recommend this store!
Service is very good. Staff was very helpful and friendly.
Jeremiah rang me out very well.
Excellent customer service and the store had a lot of choices. They helped me pick out a road bike and accessories for my husband for Christmas. It was ready when promised and they installed all the accessories at no cost.
The service staff was extremely friendly and knowledgeable.
Great service. Advisor was amazing. Knowledgeable and extremely professional.
Great customer service
Great customer Service & products! Always helpful & pleasant- the only bike store we use!
Service was of good quality. Staff took time to explain the issues with the bike.
Your service is very efficient and effective. Thank you.
The sales people were fantastic.
I purchased a TREK bike for my daughter for Christmas. She absolutely loves it! She is home from college and rides it every morning. I visited the Stuart shop, and Doug and Haime were very patient and helpful. I asked a ton of questions to find the perfect bike and with their help, the process was very simple. I am so happy that I visited TREK bikes in Stuart. It was a great experience. Thank you so much! Lisa
It was faster than expected and they did an extremely well job. They even found handles for me and put them on for free.Absolutely amazing experience. 10/10 they earned my business for years and if anyone needs repairs I’ll send them y’all’s way!!
Steve was very helpful! My bike looks like new… thanks bunches!
Gary and Tony were outstanding in terms of helping me select the right bike for my husband.
They listened to understand where and how he would use the bike, explained the 3 types of electric bikes for consideration nd then guided me to a few to bikes to try.
The bike I selected was a HUGE hit with my husband and he loves it. Huge thanks for Trek Estero for their service and help.
Continued swift, professional service in a courteous and friendly manner
My son who purchased a new bike said that he thought the price was very fair.
Tyrell was fantastic from start to finish. Got both my husband and myself "fitted" for the perfect bike for us and all of the needed/wanted accessories!
As always my repairs were completed in a timely and professional manner.
The bike we got is great’ the service was great and best of all my husband says its the most comfortable bike he ever had. Best bike store around!
So knowledgeable & helpful! Always a good experience there!