Customer Testimonials
Chris has been a great help for me on what questions and issues that I had
Skills and responses from the employees. I’ve enjoyed dealing with them for more than 10 years. They
Friendly helpful staff
Great service and bike quality
Excellent staff and amazing service. Highly recommended!!!
Friendly, kind, and quick services!
Jay was great!
prompt service
Service performed as promised
Excellent Communication and fair pricing.
Technician Pablo was very honest and knowledgeable.
Scott, store manager was super helpful and personable… great experience!!
Chris has always done an excellent job on maintaining my bike. He is always friendly and accommodating, and very thorough in his assessments. I highly recommend.
Scott was very helpful and amazing
Dave was very knowledgeable and helpful over the phone, and when I came into the store, he took great care of me. Excellent customer service.
The staff is exceptionally friendly and helpful. The staff is very knowledgeable and genuinely interested in providing outstanding service.
Overall, their professional and friendly demeanor really stands out. The same can't be said of other bike shops I've visited in Naples.
Rafael is very customer oriented. He takes the time to explain what be needed and how to rectify. It's a pleasure to work with him. Thanks.
Great service and advice
Raphael was intelligent articulate and helpful.
Top notch person to run the store.
I have the tire repair plan and have used it many times. Service has always been spot on.
The employees of this store always do an excellent job of customer service and bike maintenance. I highly recommend this store.
Quality products, friendly customer service and great mechanics
They were very helpful and assisted me with my issues on my bike and made the repairs immediately. Thanks
It was a wonderful shopping experience at the Trek store in Naples. They have an outstanding selection of high-quality bikes. John was extremely helpful in guiding me through the different models and recommending the one that best suited my needs. He was knowledgeable, patient, and genuinely focused on helping me make the right choice—without any sales pressure. I highly recommend this store to anyone looking for a new bike.
Friendly and helpful
Prompt service and supportive staff.
Local stocked store front with knowledgeable people.
Great customer service and job done very quickly
Fast service
Great
Very professional and helpful staff.