based on 3299 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and informative staff. Both Albin and Sean were very helpful in answering all my questions and helping with the warranty claim on my bike frame. I will continue to do business with them in the future.
Great job by everyone in the shop. Thanks.
The bald man who helped me was extremely rude. If you would like to talk about in further detail please feel free to call mePhone number removed098
Very knowledgeable and fast
Fast, professional and friendly service.
Great service by the bike service team.
He knew the product
Great team with excellent service and extensive product knowledge.
Great selection
Professional customer service and trek products and the products in store are quality.
Quick, friendly service.
Clean, large store with good selection and friendly employees!
Have some kind of orientation available to the new rider. Accept American Express!
Personnel are knowledgeable. They are personable and helpful.
Very helpful for fitting a helmet.
Super helpful and knowledgeable. We will be back!
Friendly and helpful service staff. Affordable service. Close to my home.
The young men at your service area are great. Would highly recommend your store.
Thanks guys for being patient and answering my questions
Service: Malcom was very knowledgeable, answered my questions and offered advise. Product: Trek reputation of quality, and warranty.
Friendly. Good customer service. Cost reasonable.
Always get excellent service from Albin.
Fantastically speedy, inexpensive, and quality tune-up and repairs on the whole family's bikes after getting a little dinged up from a cross country move.
Eric was super helpful and knowledgeable. He made choosing the right bike easy.
Very fast replacement of tires and chai
The customer service we received was outstanding. We needed to replace grips on my husbands wheel chair and they not only suggested great set of grips but installed at no cost. Was such a pleasure working with your team.
Friendly staff. Very helpful. Exciting place to shop.
Your employees are wonderful and very knowledgeable. They went out of their way to make sure the Speedometer on my bike was set up and I had everything I needed. Thank you!!
Friendly, polite, professional
Ordered bike & it was available quickly.
Your employees are very knowledgeable. They did not rush me.