based on 2688 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All the staff is very helpful especially bike mechanic Jim Petak who went out of his way to offer suggestions and help on a recent visit.
All of your technicians are knowledgeable and customer oriented.
I stopped in to get some parts for my rim and Jim was very helpful! This is a great store.
Prompt service.Knowledgeable staff. Reasonably priced. Rate a #10.. Thank you, RJR
My bike is well made. The salespeople are fantastic! They take all the time you need to make sure you find the right bike for you.
I used your services and had my Bike repaired. It was done so quickly! All the staff are professional and very service oriented. Prices are very fair. A very nice experience. And my bike works wonderfully.
The products are great, but the customer service is even better! Staff is very helpful and knowledgeable.
Great job with my bike
Completed it very quickly
Good price
Immediately took care of my bike maintenance request. Fast, friendly, and efficient.
We appreciate the quick service (fixing a flat) that allowed us to get back on the road within just a few minutes.
Friendly and very accommodating service mechanics
Good quality.
High quality
Friendly and knowledgeable
I travel full time, so getting bike service can be tricky. Frank was great over the phone securing parts. Joe took immediate care of the service despite the shop being busy. This is a great shop!
Everyone is always super helpful and kind. As a single mom I need alot of help and I can count on your store always being generous.
Very helpful and friendly customer service for my bike repair
Helpful
Prompt parts service.
Convenient location. Friendly staff.
clean shop, quick turn
Friendly, informative staff. Did not feel rushed. Enjoyed the ability to test drive the bikes.
Great place and fantastic people. Best place to shop for a bike.
We buy all our bikes from the Trek store since they know their products.
Everything is AMAZING here from the product to service. We drive an hour to come here because we know we are getting the best.
Max and Benjie are Terrific!!
Many Thanks for fixing my Trek!
Doug
Friendly, helpful, and knowledgeable work staff.
These people should be working as professors at a university...
Friendly and efficient services.
Quick turnaround.
Friendly, prompt customer service