based on 6735 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Just received the bike bag that I ordered. Excellent service. I was able to track the parcel and knew it would arrive today.
Local and good service
The wide variety and the comforting knowledge that anything I buy is backed the full integrity of Sweet Pete. I wouldnt go anywhere else.
The service and advice from Max was above and beyond my expectations. Thank you!
I'm very happy with my purchase. The staffs were friendly.
You didn't disappoint. SP has good products and services bikes well. Customer service doesn't seem to be the top priority though, and the products seem to be mid to high price range. Earning my recommendation takes more - I don't often recommend businesses. I'll keep coming back, though
Nice new open space in store. Very friendly and patient staff.
Great service! I was happy that they gave me recommendations and were upfront about the bike not being in the best condition. Would like signage in the shop because I was a bit confused on where the service area was.
Really fast service and quality work. Bike feels great.
Great products, very good prices, helpful staff!
I received a quick respond to all my questions. This was a nice purchase experience.
I appreciated that the staff were able to fit me in for an urgent repair the same day I phoned, and then fixed my bike within a couple of hours that day. They diagnosed the problem and corrected it. The charge was very reasonable. The bike is working well now.
I point out that I was supposed to receive a text when the bike was ready, but this didn't happen. Fortunately, I went back to the store to check on its status and found that it was in fact ready.
Well-informed staff, not pushy, friendly, and informative.
Fantastic service excellent selection super friendly staff very knowledgeable
friendly, knowledgeable, willing to talk and not focused only on sales
Friendly staff, the work on the bike exceeded my expectations.
Thanks a lot.
Very good service, got actually what I ordered
Nice selection of products and very friendly service.
Super friendly staff, new layout of store looked great
lots of products, Friendly service.
Love it
Great knowledgeable staff with friendly service.
Great service and product
Great service by your staff!!!
Helpful staff. Not intimidating. I’m just a regular cyclist commuting in Toronto, not an elite bike racer who needs thousands of dollars to spend on bikes. The staff understand that and are down to earth.
Staff gave good service advice. They checked out my bike and were nice to not charge me because they could not find anything wrong.
I bought a new bike there and got to test ride the bikes many times, until I was satisfied.
Friendly and knowledgeable staff
I love coming here for all my biking needs and have been doing so for a number of years now. The staff is always so friendly, insightful, and helpful and the quality of service is always stellar.
knowledgeable no pressure sales staff. exactly the bike I was looking for.
I love my bike! the make model AND STORE was recommended to me by a friend and I couldn't be happier. Will definitely recommend to others
Super nice store!