based on 6894 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly team, good support in store.
Great service
Didn’t have my product I was searching for in store. Had it ordered and arrived in store for pickup a few days later
Awesome store. But make it more messy and more stuff
Great service and communication from the team
The last couple of years you have had the xr1 and xr3 on sale (i have a trek marlin 5) so it's great to be able to stock up on a couple of sets of tires.
Great variety, pricing, and ability to special order. Shoutout to Ian for all his help (and Ruby for hers!)
Friendly educated service.
Timelines accurate.
Knowledgeable staff
The best bike shop in the city. The younger staff know what they’re talking about and are always there to help and guide.
Great customer sevice, Brent, John, and all the other staff I interacted with were kind and knowledgeable. Brent went above and beyond to answer all my questions, calling the wholesale supplier for information multiple times. The ordering and pickup process was easy and stress free and I appreciated being able to unpackaged and try in my new helmet at the store.
Quick turn around, items as expected, box small enough to fit my order in (not wasteful).
Good service, decent prices and knowledgeable staff.
Quick, cheap & great staff. Perfect combo
Really quick ordering. Friendly staff.
Just seamless, and it's great.
Keep on keeping on
Prompt solution to stock problem. Courteous
Amazing customer service!
Friendly staff and knowledgable. Would bike another bike at this store in the future.
More low cost alternatives
i feel mor selection would be nice
Helpful knowledgeable staff
Repair dude is great. The store is good. Jeez, bikes are expensive, but not their fault
Excellent selection of quality products and outstanding knowledgeable staff.
Great selection of bike parts in addition to great service!
Online order came as expected.
Your salesperson was very helpful with my electric bike queries.
They go above and beyond to make things right when things go wrong.
Very helpful and provided information to choose what I needed.
Great selection efficient shipping
Good array of e-bikes for sale so late in the season. The staff were knowledgeable and helpful, especially Darren (spelling?).
Friendly service and good prices