based on 6781 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality products. Helpful, knowledgeable staff
Sean was fantastic. I purchased a bike secondhand without realizing that the bottom bracket was poorly modified.
He was able to help me take my modified bike back to stock despite it being a brand that Sweet Pete's doesn't deal with.
Sean was able to easily describe the issue to me and give me information about going tubeless in a clear and concise way.
I will definitely be back if I need service in the next season!
Great service from Brent and I love my new bike! Thanks!
Amazing service.
Not pretentious
Good prices. Great selection. Friendly service.
Customer service A++
Friendly, engaged service. Thoughtful responses to questions, even when the answers provided were not conducive to making a quick sale. Went the extra mile, phoning a second location to check on “better” colours of the same bike. Super job.
Good service and selection, convenient location, knowledgeable staff. Thank you!!!!
The person who helped me wasvery friendly, knowledgeable and helpful.
Sweet Pete’s is the best
Every aspect of the service I received was flawless! Brent was extremely helpful, knowledgeable, and accommodating! I am definitely looking forward to being a life long customer and I will definitely champion Sweet Pete's to my friends and colleagues.
great service.
Very easy to shop and quick service.
Speedy service
Fast delivery. Really wish that gift cards could be used for online purchases.
A better connection between items listed for sale on your website than those in the store. It was a bit time consuming to figure out what was available, not available and not exist. Thanks to the staff for all their help
The products are great and the service is out standing!
Quick and efficient
Simple online check-out and payment. Great communication on when order will be ready for pick-up at the store. Friendly and prompt service when picking up product.
Website price accuracy.
Friendly service, great selection of products, good information with no hard selling. And no obvious stereotyped assumptions about my knowledge of cycling and bikes based on my appearance.
Community feeling. Good group of people.
great guide on teh fat bike expedition! Ian was awesome
Very happy with my online purchase also good customer service
thanks again John
First name removed
good selection and hassle-free service
The bikes we got were great and the guide was knowledgeable and amazing - had a great day out with the crew riding, 100% would do it again!
great selection of product. great customer service response.
Nothing much you can do. It's just that you aren't very handy to where we're located.
Quick and efficient. Thanks!