based on 6781 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly peeps working, keep it like that
Expert advice, friendly service, and good selection/variety of products.
Have a little more staff handy. Otherwise all good
great!
Friendly staff.
It was fast and reliable. My bike rides like new! The workers asked if it was okay to change parts.
very helpful staff
they were able to order a part that was not in your inventory
and it arrived as promised
The Staff was very knowledgeable and very honest throughout the purchase process. I even contacted them after the purchase and they continued the excellent service. Very pleased and would recommend them without hesitation.
World Class Service at B side Store. Would never go anywhere else. PERIOD.
Although I ordered the bike online, when I came into the shop the guys were talkative, attentive and friendly. Can't go wrong with that. Thanks guys!!
Everything!
Great experience test riding and buying the Trek EX 9.8.
Great staff, super friendly and helpful
Super friendly and helpful staff
Friendly and efficient service
First talk, you come back in 5 days or 1 week max, and the bike arrive in 2 week, im need the bike on sunday (5 days before)
Friendly service. Nice atmosphere.
Good online interface and efficient delivery.
The service was amazing. They put my new gear on my bike without me even asking!
Good quality!
Friendly and knowledgable.
Shipping has be done in no time and parcel content arrived in good condition. No headache. Smooth and fast service.
Friendly, knowledgeable staff and decent prices.
Amazing quality in bikes and service. Great staff, very friendly and helpful.
Range of products available through the website that can be purchased and picked up at the store.
Availability and ease of purchase
My Henty Wingman Backpack (for a running commute with a suit) is living up to its positive reviews. Great e-platform for the out-of-towners and (yet) still got personalized service from John Fornasier. Highly recommended!
I had to call to find out why my bike order was late. After I called there was very good follow-up. The delivery service by Mitchell was excellent.
Very helpful.
The high level of knowledge and expertise and kindness from staff was brilliant!