based on 6706 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good selection. Knowledgeable caring staff. Bikers.
competitive prices, regular deals/sales and bigger variety of brands
Sweet Pete's is offering the best of both worlds - I don't want to order from online only providers, I want to support my local bike shop, but sometimes you just cannot get in to the store for one reason or another. Enter Sweet Pete's - the one on one service of a bike shop with the convenience of an online order.
I've used them twice now, both times there were personal exchanges of emails to go with the order, but I didn't have to go to the actual store, which was more convenient for me.
Online bike parts without the guilty conscience. Priceless.
I really appreciate the service the staff has provided. They gave me quite a lot information about the bike I need. Though I didn’t finish the purchase process due to some technical issues, I will come here again very probably.
Campbell was amazing
Selling me my first ebike and with great customer service
All
Easy to find. Fast service. No hidden fees
It’s a friendly neighbourhood bike shop. I get good repairs, good advice, friendly service, and I like the community involvement re the bike swap and Bloor open streets.
Very fast, same-day effective service
Good were great and appreciated that I took the bike out and really rode it. Like 28 miles of mud. Thanks. I had a great time.
Amazing service experience. Really took the care and time to explain the bike and spent time properly setting it up. Highly recommend!
Awesome bike rentals! Thanks again guys!
Very helpful staff
Adam is an amazing mechanic! Helpful, informative and thoughtful. Thanks for all the extra work you put in on my bike. Rides like a dream.
Smart people - they always help and seem unconcerned about selling stuff.
Louis was incredibly kind and helpful.
Excellent
Nice customer service. Patient. Helpfull. Friendly.
Excellent Service, good advice on what to do with the bike in the winter, appreciated the test ride to try it out, price was great, and the frame was an excellent fit. I also love the free tuneup and followup service. Would definitely recommend!
Excellent service, fair prices and knowledgable staff. Honest and stand behind their work.
Great team, great selection of bikes and sounds advice when it comes to suggesting trails.
Timely, friendly help.
Fast and professional
Fair price ,excellent customer service :)
great customer service
A great price and quick service.
Very personal.
Super friendly service. Fast shipping to the store when ordering online if item is not in stock. Very reasonable prices.