based on 6740 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you very much to Sweet Pete's for being so honest with me and helping me to come to the conclusion that it might be better to find another bike than to repair a bike with so many issues.
Great selection of IN STOCK products. Only reason you didnt get a 10 is the parking.
i don't even know if my items got shipped already lol
Very friendly and accommodating!
Great selection abs easy to use online functionality
Friendly, knowledgeable staff, usually have what I need. I feel respected & not dumbed down as a female cyclist in the shop in a mostly male-dominated space.
I went personally to buy an item and I was told there wasn’t any in stock. After some days I decide to look similar items in the website and I found the one I wanted to buy in previous day... I ordered and it was very fast ready to pick up.
Service was amazing. Went in to test a bike and took it home the same day. I felt like they were able to answer any questions as well as provide honest and thoughtful information on the bike. I also felt respected and valued as a customer which hasn't been my experience at some other bike shops in the city. Very happy and can't wait to put some KMS on my new bike!!!! Thanks team!
It was simple, fast and easy to get what I wanted.
Great service!
Very responsive , great location
Staff very professional and a knowledgeable..
Quick service and shipping, competitive pricing even against big box stores!
Grateful for the quick turn around, and the explanations of my questions and concerns. It's a weird and stressful time for almost anyone, so I appreciate the care!
Fast and friendly service! Bonus points for good social distance measures.
Good communication, fast service, fair price
good selection, website is kept up to date and store pickups are quick & easy
Great service, friendly and honest
Friendly and knowledgeable!
Large selection.
In store pickup was convenient.
Quality service and products. Non-pretentious environment. Speedy processing. Professional and honest communication. Covid-19 protocols are executed effectively on the store front; makes customers feel safe.
Your selection is great and you have stock on some items that are hard to find right now
Super friendly and very helpful! Was in and out in a matter of a few minutes. Excellent customer service even during a pandemic!
Great bike selection in usual times, speedy service
East online ordering, prompt return of emails, easy in store pick up and helpful staff.
Sales staff are the best! They are very experienced riders, friendly, and interested in selling the right bike. They take whatever time is needed to get you the right bike - without trying to upsell. That was my experience many years ago with this shop and it was the same experince this time.
Quick and easy
Always a good selection of products and great service.
Good selection of products suitable for my bikes, great prices, good website.