based on 6894 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service
Friendly staff. Prices are reasonable compared to shop in my neighbourhood. Although I've only looked for tires so far lol
People who work there are really nice.
Great selection, really knowledgeable staff. James answered all my questions and really listened to what I was looking for in terms of the bike. No pressure or upsell, which I very much appreciated and he let me know where to invest and what else it might be not worth the money. His no pressure approach and time he took to work with me on the right bike was what made me buy from Sweet Pete's. Will be back when I need a new bike, service or accessories! :)
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Great service, fair very knowledgeable staff. MW (Mas?) was fantastic with his email explaining thoroughly what would be the advantageous and drawbacks changing my OPUS carbon 2x10 speed XC bike to a 1x12. Not many people would take the time to be so honest and send a lengthy email explaining everything in great detail.Thoroughly impressed and even though Bike Depot and Silent Sports are close to my home in North York, I will only come to your location in the future. This is the reason your shop is so well respected, well done!
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Tuvi is great he is helpful friendly and kind
Really friendly and approachable staff! Makes a huge difference.
You have a great bike shop. Great advice and personable staff.
Can you please email me a copy of my most recent purchase. The Adidas free ride pro shoes.
Friendly service and good prices!
Service was personable, convenient, and efficient from the start. Mid-work consultation by phone was helpful, honest and informative. Stress-free trust in the technical staff. i will be returning soon for another unrelated maintenance issue.
Professional, friendly helpful and clear.
Good price fast delivery
Wide selection
Friendly, helpful service and great selection
A lot of bike shops have way too much attitude. Your employees are friendly and informed.
Great staff. Willing to take time to help
Friendly customer service that was female-friendly. Also, website ordering for store pickup was easy.
Great service, very helpful ,would shop here again
Great service, terrific staff.
Staffs are very helpful.
Great staff, very friendly and helpful service. I love the layout of the store, I like coming in and browsing. You have a well curated selection of bikes and accessories at a variety of price points.
Really appreciate the quick response and the follow up call to confirm my order.
Fabulous service and attention to customer requirement
The bikes are amazing, but combine that with superior customer service and repairs, and you have a truly supportive company at your back!! I purchased both of my bikes from Sweet Pete’s, and have my eye on the third 😉
service, I ordered one day it was at my home the next day.
Great staff, service, and selection.
Great service from Brent - thank you!
For my bike fit, Mitch was very thorough and knowledgeable, carefully explaining his rationale for changes. Looking forward to trying out my new adjusted bike on the road!
Theyre the best!
great selection and service