based on 6894 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I received good help and advice from an attentive salesperson. The purchase was easy and I received very good customer service when I came to pick up my bike.
Great, friendly, knowledgeable staff.
Knowledgable and friendly sales staff, no pressure service, good communication. Really enjoyed all my conversations with several staff members.
Passionate service and decent supply of products given the supply chain issues
Friendly, knowledgeable staff!
Great service, chill crew and great prices!
The service is great. I really appreciate the spring pickup and dropoff service for tune ups. It really made a huge difference for me as a working mom to have that option since managing everything all at once makes it hard to plan for bike repairs.
Mechanics were honest about repairing my bike
Great customer service. Very knowledgeable staff. Lots of inventory
Very knowledgeable and approachable staff. Great selection of bikes and accessories.
Amazing service on the pick up and drop off bike maintenance. Please keep doing this. We’re older and getting our bikes to you isn’t easy but this was great and we ge to support a business we love.
Quick turnaround to fix a punctured tire and tube! Friendly staff :)
Very timely and friendly help with order change.
Loved the pick up and delivery of the bike for servicing, nice timing and even was able to pay at the door. So great to deal with a local business!
Selection and quick shipping.
Knowledgeable staff and trustworthy service
I felt like I got a lecture for mistreating my bike when the service was explained to me. Overall impression is that you are doing me a favor by working on my bike.
Patient and helpful. They listened to my needs and suggested appropriate fit for bikes and gear.
Brent was great. He knew what I was looking for and proposed 3 suitable solutions. Nothing beats a knowledgeable employee who wants to help a customer.
Listened to and acted on my warranty claim issue, with personable service
Great lineup of bikes and accessories. Some employees are a little bit less passionate than others but overall, this is my #1 LBS.
Sweet place, sweet store, sweet team, sweet atmosphere.
Sick bikes.
.
You reached out and offered me a great service. Thanks everything was perfect.
Great bikes and service!
My bike came with a back flat tire and honestly the customer service wasn’t really the greatest.
Convenient and great prices.
Superb customer service.
Be more friendly. Especially guys who work on bikes
The service to fix my flat tire was excellent. Quick, friendly and reasonably priced.