based on 6735 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good variety, decent sales, and the staff has always been a pleasure to chat with
The delivery was really fast.
Very prompt
My partner raves about your service, so I wanted to get some things for him as a gift. I was worried about him seeing them if they were delivered when I wasn't home. John reached out, let me know my options, and everything was delivered quickly and efficiently. Thank you!
Friendly staff. Customer service for me is a high priority.
Good selection including bike packing gear, big store, friendly service
Wide selection, knowledgeable staff, quick service
Nice products and choice
Your products are pretty standard bu, I am very happy with the great quick service you have given me.
I want to thank you for treating my purchase from you very well.
Thank you,
Last name removed
Awesome delivery, tire looks fine, just need to install them and test them. But service impecable. thanks!
great people. very helpful!
sweet pete's is my preferred bike store. gr8 staff and good selection.
Everything. Your attention to detail, your welcoming and polite respect for every level of rider. Your selection of tools and willingness to find rare parts. Your atmosphere of well cred for and happy employees. You guys rock.
staff listen well and do a great job on tune ups. so helpful!
Friendly and helpful staff. Quick delivery.
Very helpful staff, good product at a decent price.
The quality of bike ＆ the excellent communication from the team is simply commendable. Thank you
Rapid and professional
Thank you !
Friendly, helpful and quick service!!
The service was perfect. The product is very good in consideration with the very reasonable price. Thank you.
Competitive prices and quick delivery!
Great service and awesome products!
good variety of bikes and accessories, knowledgeable helpful staff
Really quick turnaround for a tuneup. Love my new bike rack and fenders! Great job
Quick, friendly service. Reasonable prices
I have had amazing service from Sweet Pete’s over the past 10 plus years! Bought two bikes and lots of accessories. Brent is a great guy! Moved out off the hood but always try to support SP whenever I can!
Great shop, amazing customer service and lots of selection. Good deals throughout the year too.
The service was amazing. They got back to me extremely quickly and had my product received and shipped faster than expected.
Friendly staff
Excellent first time experience! The shop is organized, clean, and sharp looking. Product selection is superb. Excellent balance of MTB, Road, and commuter bikes. Quality products over quantity for sure.
Marshall helped me purchase a commuter bike and he was fantastic. He was clear, concise, and knowledgable when presenting the choices I had.
I've purchased bikes around the city and you're definitely in the top 3 in terms of customer experience.
Shops around the city should definitely use your store as a model of running a customer-first business. The fact that you sent out this survey means the owners are serious about improving their business and know what they're doing :) Keep up the great work!