based on 1820 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff that takes time to listen to what you are telling them. Prompt and helpful.
Easy to work with and very knowledgeable about what parts were needed for the repair.
The perfect retail trifecta: great products, services, and staff.
The friendly atmosphere and the quick repairs on my bike
Scheller's stands behind their product. The technician arrived on time, and was very thorough. Results of the inspection were shared and discussed before the technician left.
I needed my bike serviced before a big race. Andy was fantastic and had it serviced earlier than expected. There was attention to detail and the bike worked perfectly on a 5 day adventure race, surviving me packing & repacking it in a box, mud, water, sand & rocks.
Very good customer service.
Personal attention (I had a repair)
Excellent customer service. They really listened to my concerns
Knowledgeable mechanics and friendly staff are why I recommend them.
Very happy for a good second bike you all fixed
I was looking at the Schwinn 290 and saw that it was available locally. We texted and finalized the sale over the phone. Very nice people to work with.
Great customer service and great products
After the bike pickup had an issue. The manager was all over it and fixed it on the spot himself in no time. Unlike the competition. Will definitely purchase an e-bike from them if that is what the wife wants. Thank you
Great customer service and support!
Friendly professional service.
Very friendly, and knowledgeable.
Excellent service and friendly staff
Always very friendly and keeps my bike serviced with suggestions!
We really enjoyed working with Kay!
He was so helpful! And very kind!
Great to have a less common bike tube in stock
Well, I’m coming back today. I told the gentleman Saturday that I thought my front brake pad was rubbing because the wheel doesn’t spin very fast. It slows down. It looks like it’s still rubbing and my problem with the chain hitting the part where you pedal is still hitting the part where you pedal so I’m bringing it back. It’s a huge inconvenience but things happen. I own a business and things don’t always go right. I’ll be back there in a little while.
Thank you for keeping the machines up and running!
Experienced and Knowledgable staff.
Wonder, staff. Nice facility
great service very knowledgeable
Quick friendly efficient
Josh did a great job of coordinating the move of an Inspire FT2 from one home to another. He worked with me to coordinate schedules and the team got it done as expected.
All
Scheller’s has a wide range of products at various price levels and options. The staff is helpful and knowledgeable in explaining different models and features of each unit as well as pointing out types the customer is seeking to purchase. Service appointments are easy to schedule and employee feedback is helpful regarding feasibility of repairs.