based on 2315 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Turn around time on getting my bike back after service was great. Very knowledgeable long time staff.
Knowledgeable, timely, excellent service.
Very friendly service!
I really like the customer service I received. They tool the time to answer all questions. Would definitely return and do more business.
The price on my new Trek was FANTASTIC, and Andy is super friendly, knowledgable and helpful. I've already started recommending the shop to people close to me who cycle!
The salesperson took the time to answer all my questions about the bike was interested in and made sure I got the right size bicycle for my height. They also suggested the safety accessorizes I should have to be a safe rider.
Great customer service!
New Workout Floor and Functional Trainer
I had the opportunity to convert an existing room into a workout room. Through my investigation, I found that Scheller's offered not only a fantastic functional trainer ( Inspire FT2 ), but also install a professional gym-like floor in my workout space. Working with Scheller's to purchase the equipment, and getting it installed was all very professional and a positive experience. Attached are some pictures. Looking forward to my new space!
Everyone at the Clarksville store is really nice and helpful! That store is a bit out of the way for us, but Ian Graham has been helping us for the last several years and we followed him there because we enjoy working with him so much. Thanks again for the great service!
Quality and customer care
Had everything I needed in the sizes I needed. And the team members are very knowledgeable and don’t try to sell you more than you need. They also set everything up for you. Exceptional service!
Very friendly staff and quality products!
Fast and Friendly and Knowledgeable. Work was done 2 days ahead of the estimated time.
you rebuilt our recumbent bike's rear drum and wheel. It was timely and properly. Your employees were skilled, knowledgeable and professional and kept us informed. We would recommend and would return if necessary, in the future.
I was charged full price on my helmet even though I was told it was 25% off. I didn’t realize the error until I was home.
Great products and friendly service. Also appreciate the free tune-ups!
The people working there are knowledgeable , polite and endeavor to give the service needed. The owners get involved with the work on the bikes and provide useful directions to the rest of the staff. They do what they say they will do and deliver on time.
Selection & service.
My salesman was Keith. He listened to me and figured out what bike would be best for me. He made a few adjustments and now all I need to do is ride.
I enjoyed the clear communication about the services provided and how fast the turn around time was.
The service tech was very friendly and knowledgeable of what needed to be done
Staff was helpful and answered all my questions.
We took a 12 year old elliptical trainer into Scheller’s for service & they made it into a new machine at a very reasonable cost. Their people were great.
Scheller’s has both great bikes and accessories as well as super knowledgeable and friendly people!!
Very knowledgeable and helpful staff. Assisted me with getting me into the cycling world. I will definitely be comming back for anything I need!
Carter was fantastic!
The bike mechanics know what they are doing. They have been there or in the industry for sometime. They have experience and they do not talk down to you.
Jessie is very helpful and knowledgeable
Great Staff! Helped with selection
The technician did a good job and knew what he was talking about.