based on 2289 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brought an older vintage bike in for repair, and the technicians were extremely helpful coming up with solutions to get it up and running again.
I am very pleased with my bike. The support & customer service has been wonderful.
Quick turnaround, fair price
Very helpful.
The people are great. Very knowledgeable but use that to help you. They listen and try to find what you are looking for and in your price range. They are honest and upfront and don’t try to oversell you.
For service their prices are reasonable. The work they did on my bike was great and took less than one day. I’ll be taking my business there from now on.
The one thing that stands out to me is they took my son’s old bike. It was totaled. He hit a concrete mailbox and the cost of fixing was about the same as replacement. They have a pastor that will take these bikes and use parts to build bikes for kids that are in need. I love any place that finds a way to give back to the local community.
Great people, products and service. Great place all around.
Fast service and knowledgeable staff
I needed to have my bike flat tire fixed and when I arrived everyone there was very helpful in getting that accomplished. In fact, they fixed the tire and returned to me in just a few minutes.
The people working there are so very helpful in picking out the right equipment for you
Friendly and helpful
Very friendly staff
Great customer service!
Keith was very helpful. I don't have any suggestions.
Quick service; excellent employees!!
Great products at great prices, and a friendly, helpful staff!
easy pick up, drop off, bikes looks great after service, didn't break the bank, those who I worked with went above and beyond when it came to helping me secure the bikes on a rack. will definitely take bikes back here again.
Good customer service which I needed since I knew nothing about bicycles.
Everyone is always nice and helpful in the store.
Exceptionally friendly and knowledgeable staff! Jesse Roberson was particularly helpful and thorough in providing useful information during my tailored professional bike fit. This location is awesome and highly recommended if you’re in search of a reputable bike shop that aims to improve your cycling experience!
Friendly and knowledgeable.
You carry the Octane Fitness brand and are conveniently located to my home.
Made in USA items and kind, professional and expedient service.
Fast service, Very personable, and great communication, through text/email?
Loved how quickly the crew came to fix my total workout machine and then help move it to another loacation in my home.
Helpful and friendly associates, useful products.
Products and services were an A+. They had just the right kind of products I would be looking for and the staff was very respectful, knowledgeable, and helped me out. Thank you!
Quick, professional, and friendly service.
I appreciate the way I am treated when in the store or on the phone. Always helpful.
Very helpful and understanding of style of bicycle I was looking for.
Great customer service
trusted products & beyond excellent repair tech, dave.