based on 2115 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Needed a tube replaced on my jogging stroller, Scheller'shad the tube & replaced it & had us on way within minutes... Very helpful
Was totally impressed with the service in guiding me through what I needed. Even more impressed when they steered me away from items I didn’t need. Great experience and much trust.
Excellent service. Bikes tuned up to perfection in a timely fashion. Quality work. Highly recommend.
Scott Karst
Excellent and efficient service. Short time from when I called to appointment. Friendly and knowledgeable service technician.
The employee that assisted me took his time getting me into the proper fitting shoes
Sales and service have always been good when I’ve been in. You’ve got a great selection of bikes and accessories. Thanks for the good service.
Very acconmadating
Products that last for extended time
Actually I got myself confused and dropped my cycle off at the wrong location to have a rivnut fixed. The told me no problem, we will take care of it. Expected to get it back the next day, nope same day service. I can’t explain how much that meant to me. I use my bike for commute and ride roughly 150 miles a week. Thank you all so much and yes I highly recommend you all at all locations. Utmost professionalism and fast and friendly service! Definitely a loyal and repeat customer! Best Regards, Richard
Fast and friendly service. Staff is very knowledgeable and helpful.
Carl and Andyare very helpful and prompt attending to the issues I had with my bike. I will continue going back
Knowledgeable, efficient staff and great quality products!
Nothing
The issue with my bike was not fixed with this visit and it was quite obvious the technician had not spent enough time with the bike to really diagnose and solve the problem.
I had described the issue I was experiencing with my bike thoroughly when I brought the bike in. The technicians took notes and I left the bike at the shop for a week. Some expensive parts were replaced and I picked up my bike a week later. As soon as I started my 1st ride the next morning it was very obvious the issue had not been fixed, and was a big detriment on my ride.
As soon as I finished my ride I returned to the shop and asked for the manager. The technician and the manager both took rides on the bike and agreed there was still a big problem.
I am now waiting for another part to be ordered and delivered so the real problem can be fixed. The manager is good and trying to make it right. However, the technician and the manager should have spent just a little more time with the bike to diagnose and fix the problem the FIRST time. We shall see if the third trip (and probably having to leave my bike at the shop again and a 4th trip to pick it up) will actually get the repair my bike needed taken care of.
Love the professionalism and expertise. Thank you!
The staff was friendly, knowledgeable, and extremely helpful. I’ve purchased a bike from them before, and the experience was excellent. I highly recommend them to anyone looking for quality products and outstanding customer service.
Good selection. Professional, courteous staff.
I had good fast service and they were very nice 😊
fast service at reasonable price
Knowledge and friendly staff
Great place to get a quality bike
Good advice, selection, and fair pricing!
Friendly service, excellent turnaround a very thorough job
Reliable, committed, professional service
Your guys did a great job moving my treadmill from old house to my new one. Friendly, courteous, and efficient.
I have had my cross trainer for many years. I love the technician who comes out here he is the best. You guys are always so professional and on top of things thank you so much for making life easy when everything else is so messed up in our world. This is the one thing I can count on.
A helper is always there to help with bike repair needs! They had my son’s bike fixed within the same day! So thankful for their knowledge & help!
Front desk and service department
Variety very nice store in St Matthew's
Knowledgeable staff and quick turnaround on my tune-up.