based on 2008 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All was great
Professional, friendly staff. Good store layout. Variety of selection.
Personal touch with great communication
Knowledgeable, friendly staff - trust my bikes to Andy for all repairs!
Found exactly what I was looking for yesterday. A bike pouch / handlebar.
Very good helping and good people
Bought a gift certificate for my son in law for Christmas. Did not buy any product but will return in the future.
Great business, Very knowledgeable and friendly staff. Would recommend to anyone looking for a bike or fitness equipment.
Scheller’s is fantastic - always! I brought my bike in with a sudden Di2 electronic shifter issue and John quickly diagnosed the root cause and fixed it the right away. Super fast turnaround, clear communications, friendly folks, and my bike was back to me riding perfectly in no time. Highly recommend each and every time for everything cycling - gear and service! Many thanks as always, Scheller's!
They are very knowledgeable and kind! You can test ride a bike before purchasing. They don't make you feel pressured about buying one. If you like one and need a different size/color, they are able to order it to the store. They have a lifetime warranty and adjust it for you before you pick it up.
It's my second bike from them and I don't regret either purchase.
Great customer care and willingness to look through multiple bikes to find the right fit and style.
The repair shop was great. They took care of my treadmill in record time.
Great service and you ANSWER the phone!!!
Knowledgeable and courteous tech. Fair price.
The people that I dealt with were very knowledgable about the products I was looking at and were able to answer all of my questions. On top of that they were very polite and respectful.
Great products and excellent service.
Great service and knowledge base
Level of staffing and general knowledge.
Nice people
Good products, people are knowledgeable and friendly and service is excellent.
Very helpful staff!
Very professional
Customer service is above and beyond every customer is like family and you are shown that in the way you are treated when you walk through the door the professional service and product quality can’t be matched
Merry Christmas !
The service was great. My Rep was friendly and knowledgeable. They had a lot of equipment on display with prices included. It was easy to find what I was looking for. Can't wait to get it and start my home workout routine.
Most of my cycling equipment has come from Scheller’s. I enjoy stopping in and chatting with Jesse, Jason, Josh and all of the associates at Middletown.
They are all very helpful in answering my questions regarding bikes, apparel, or any other equipment I ask about.
Thanks for the recommendations on the pressure gauge!
High quality, durable fitness equipment. Knowledgeable and friendly staff.
Assurance through warranty the products will last and are covered if repairs are needed.
Service was great! They were able to get me exactly the parts I needed.
These dudes are freaking awesome! As someone who does bike delivery and who’s a full time rider. They were able to fit me right in and back in the road.
I loved how knowledgeable the staff is. I came in looking for an exercise bike and had a lot of questions about the different models on the floor. I actually came in twice because the first gentleman that helped me (Gary or Jerry??) was so helpful and gave me so much good information that I needed time to process everything and make my decision. I came back the second time and purchased the Schwinn Airdyne AD7. We are about an hour from your store and decided to come in to pick it up once it was available rather than have you deliver it. The bike was available for pick-up quicker than I expected and the staff was again extremely helpful in loading it into our truck. I would definitely come back for more fitness purchases and would highly recommend your Evansville location to others.