based on 2049 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, great personnel
Great !
Time sales person took explaining how to operate equipment
The store on Middletown has always kept my bike in great condition. I trust their service department to keep everything running well and safe.
Scheller’s Fitness & Cycling really knows their stuff when it comes to fitness equipment. They take the time to understand what you actually need and help you find the right fit instead of just trying to sell you something. You can tell they’ve been doing this a long time — their knowledge and advice are solid.
What I appreciate most is that they’re still there for you after the sale. If you have a question or need help, they don’t disappear — they genuinely stand behind what they sell. It’s rare to find a company that cares this much about their customers and takes pride in what they do.
Really, the two elder statesmen behind the counter. They made my shopping experience top notch.
Very friendly people and excellent bike setup.
Professional and knowledgeable staff.
Great service thank you!
Great customer service. They went above and beyond. Highly recommend. Thanks to the Staff!
Quality of work and timeliness.
They were kind enough to basically extended the warranty of a covered replacement part and when the problem wasn’t even that part they covered the new one. Scheduling was easy and the tech was super friendly.
The gentleman that worked on our treadmill was prompt, courteous, and professional. All was taken care of and we were completely satisfied.
Pleasant, knowledgeable, on time, friendly. Got my old eliptical up and running. A+++
Warranty reliability and fact been around a long time -
Knowledgeable service technicians and friendliness.
Andy was extremely helpful.
Bicycle repair
Prompt and quality
Schillers has done excellent work in bringing my old book ke back to life. Even though some parts were no longer available they were able to rebuild the original parts. I’m very impressed with the work that Karl has done and would highly recommend Schillers for all things bicycle!!
We liked the service and when Dave came to fix our machine he was great, on time and explained everything and knew his stuff.
Your service on my treadmill has always been fantastic!!
Service is always top notch and prices are fair.
I always enjoy coming to Scheller’s!
Nice folks, capable service
These guys were amazing! They answered all my questions and treated me with respect and courtesy above all others.
Prompt and courteous service
We have had Elliptical and Treadmill from there before and now are waiting for incumbent bike to be delivered. I’m sure we will be satisfied with that as well. The people there were very friendly!
You were friendly, welcoming and helpful from the moment I walked in the door. I have twice purchased the same item from another bicycle shop. Both times I received little information about the product or other services offered by the shop. You provided information about both.
I love my recumbent bike and even though I noticed a problem after the delivery/setup guys had left, my issue got resolved same day as delivery. I'm been working out ever since. Thanks
Great bikes, accessories and service.