based on 2312 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, knowledgeable, quality equipment. Home delivery is a great service.
Very nice and knowledgeable in helping me find the right bike. I liked that I got to test ride several bikes before deciding which one I liked.
Friendly and knowledgeable staff.
Great service and quick turn around on my repair. They have stock on lots of parts and can easily repair without waiting for parts to arrive
I recently purchased a bike carrier and cycle computer for Scheller’s. I received fair pricing and great customer service. Cyclist really need to continue to support our local bike shops during this trying times.
Friendly customer service representative. Good quality selection of products. Quick delivery
Expert service
Staff is very knowledgeable about their products and capable to repair
Great service, knowledgeable and friendly.
Especially great at their annual sale event and the service was outstanding.
Just used their services. Very satisfied.
Good customer service
Customer service
Customer service was personable and efficient!
Personable customer service. Listen and understand my desires. Variety of options. Great inventory.
Great and friendly service.
Jason did an awesome job helping me find a great helmet and some accessories for my bike!
He went above and beyond, thank you!
Treadmill repair service is just fabulous! “Dave”is very in-tune to customer needs.
Very knowledgable
Great customer service & selection of items to choose from.
Did a very nice job. Mission accomplished!
Friendly staff and great products!
Honesty
Friendly staff, easy to work with. I purchased a used bike and wasn't able to test ride it that day due to weather. When I tried it at home there were a few things I didn't like, so I contacted the store and we worked with the manager to find a good solution. They have a nice used bike selection with good prices.
Your pricing was fair and service was fast. In regards to my issue, I greatly appreciated that less parts were changed than initially expected. You won a family of customers moving forward through honest, quality service.
Same day service was great.
I have always found the staff to be knowledgeable, friendly, and willing to share.
Brought my Bakcou Mule E-Bike in for repair while on a hunting trip in KY, and Mike the bike tech was just awesome... incredibly knowledgeable, fantastic customer service, and got the bike fixed and me on my way in 45 minutes. I can't say enough about how impressed I am with Scheller's and Mike, and honestly every person I interacted with at the shop. If I lived in Louisville, this would be my go-to place 100%. Thank you Scheller's and Mike!
The staff members! are awesome Great service and a quality product!
Chad and Jarred are great!
Greg
The team is always very helpful and accommodating anytime we come in. The don’t put pressure on you to buy anything specific, and seem to genuinely care about helping you find what you need. We will always be customers of Scheller’s Middletown!