based on 2058 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Andy and all his team are Excellent! Always fast, friendly, knowledgeable and professional service...THE BEST IN THE BUSINESS!
Friendly staff to assist you.
Exceptional care and service for my e-bike.
Yall do a great job and always do it quickly. Will always be you guys!
I was pleased and thankful for John and Tracy's help in purchasing a bmx bicycle for my grandson.
Very competent, friendly, and knowledgeable. Love the lifetime annual maintenance program.
All was well done.
Great technicians that understand the machines. Respectful of property
i ordered a pair of winter shoes online and you guys called me to check in about how they would be shipped - thanks for the heads up and the awareness -
Reliable product and time tested services.
Bought two bike helmets yesterday.. A guy on the floor assisted us, thank you for the help. Also thank you for staying open til 6pm on a Saturday. I’ll be back when the need arises..
Product knowledge and how well Andy takes care of the customers. He treats you the same if buying a $6 part or 10k bike. Best managed shop in town!
Dave did great
Listen better. There were items discussed with staff when dropping my bike off for service that were missed in the work ticket.
Great bikes, accessories and service.
Great service, great personnel
Great !
Time sales person took explaining how to operate equipment
The store on Middletown has always kept my bike in great condition. I trust their service department to keep everything running well and safe.
Scheller’s Fitness & Cycling really knows their stuff when it comes to fitness equipment. They take the time to understand what you actually need and help you find the right fit instead of just trying to sell you something. You can tell they’ve been doing this a long time — their knowledge and advice are solid.
What I appreciate most is that they’re still there for you after the sale. If you have a question or need help, they don’t disappear — they genuinely stand behind what they sell. It’s rare to find a company that cares this much about their customers and takes pride in what they do.
Really, the two elder statesmen behind the counter. They made my shopping experience top notch.
Very friendly people and excellent bike setup.
Professional and knowledgeable staff.
Great service thank you!
Great customer service. They went above and beyond. Highly recommend. Thanks to the Staff!
Quality of work and timeliness.
They were kind enough to basically extended the warranty of a covered replacement part and when the problem wasn’t even that part they covered the new one. Scheduling was easy and the tech was super friendly.
The gentleman that worked on our treadmill was prompt, courteous, and professional. All was taken care of and we were completely satisfied.
Pleasant, knowledgeable, on time, friendly. Got my old eliptical up and running. A+++
I came in looking for a new treadmill. The salesman listened to what I was looking for and did not try to up sell me on the equipment.