Customer Testimonials
Friendly, helpful
Could not have asked for better customer service. Originally stopped to see what needed to be done to my old and seldom used mountain bike and happen to see one of the rentals that was heavily discounted.
When I asked about it all of the flaws were pointed out and stressed what could and would be changed out to make my ride even better.
Left buying the bike and could not have left more satisfied. Have been by a couple of times and each time was asked if I was still happy which I overwhelmingly said YES!
Quality bike shop with quality people. Quality shop dog also. I’ve got my eye on a Phat Tire hat I’ll pick up next time I’m in the shop.
Good selection of Trek bikes and equipment. Very informative on products. Davis and Dane were great to work. They took the time to help explain all of the new equipment because it's been years since I've been serious about riding. GO TO PHAT TIRE FOR YOUR TWO WHEEL NEEDS!
What I like about Phat Tire of Fayetteville products and services are: The Team's knowledge of their products, Display of products, Team Members friendliness and generosity with their time related to customers.
quick and friendly service, Thank you.
Every time I go to the Phat Tire Bentonville shop, regardless if it is to buy parts or request service, they are always quick to provide amazing service and advice. Being new to the area, it is awesome to feel welcome and to receive that hometown service.
Honest and great products
Awesome service and great people to work with. 10/10
Everyone is always awesome!
The quality of the bike repair
I was very pleased working with the manager, while purchasing a new e-bike.
Kevin K. was able to address my concerns quickly and effectively regarding a warranty issue. He clearly communicated the process and the manufacturer's policy.
Get more Kevin's!
Matt is theee man! He is theeee best bike tuner and great guy in Tulsa !
Friendly, fast service. Decent prices.
Very friendly knowledgeable staff and the manager was outstanding!
Decent selection, good brands, knowledgeable staff.
Super helpful and knowledgeable!
Staff was great!
Great service by the team!
Knowledgeable, helpful
I purchased some sealant and they can out to my truck to check on my tire and see if it was working.
Great shop with friendly staff.
Friendly, helpful.
Danny and the rest of the staff are always helpful and welcoming. They take the time to listen and give options and are willing to work with you. I cannot recommend them enough.
Great customer service and felt very welcomed in the store.
Dane and Shawn are very knowledgeable, helpful and kind! I would recommend anyone looking to get a new bike for casual riding or any maintenance done for any level of bike! They are the go-to guys for everything when it comes to bicycles! I’m so happy I came in to get my old bike fixed up, I even walked out with a new one! These guys rock!
Always great service. The employees are very knowledgeable and friendly and do excellent work.
Just moved to the area and a friend recommended using Phat Tire. Great recommendation!! Roth helping me get, install and walked me through it all. Follow up call when pairs were in and now I have a new bike family!!
Cheers!!
Great place to shop. Friendly and helpful staff. I have to force myself to leave so I'm not a bother.