Customer Testimonials
I took my older Trek in for a tune-up. I got an email several days later that the bottom bracket needed to be replaced. I picked the bike yesterday and took a short ride. It works great now.
I highly recommend Phat Tire for servicing your bike.
Clean installation and labor cost is reasonable.
Very friendly, helpful and reasonable prices
Fast walk in service and free beer!! What's not to love!!??
Had what we needed for nesseccary repairs and we were back on the trails. Friendly.and helpful staff.
Fantastic staff, knowledgeable on all things bicycle.
Mark, Max and the others are always there to help. Mark is a hands on manager with years of experience and knowledge. The follow up on every product purchase is invaluable. I can't imagine going anywhere else!
Very knowledgeable
The shop and service Dept were slammed and you still were able to work me in for a brake repair so I could ride.
Your mechanics are so pro!! I trust them to make my bike perfect. Can’t say enough good things about your shop ❤️
Sales person was very knowledgeable and friendly
Great selection in store…bikes, gear, clothes. Enjoying our water bottle.
Great service, knowledgeable staff.
Willingness to look at and address a mechanical on my bike as a walk-in. Great customer service!
Great location, friendly and knowledgeable staff, good pricing, well stocked, and beer on tap at the DT Bentonville location.
I love my electric bike and everyone that works there are very helpful and friendly!
Great customer service..... bike repair done professionally.
Great service, and Ryan's knowledge of all things MTB has been great. Will be doing regular business with you all.
Fast and friendly service!
Knowledgeable Staff
Good customer service and great clarification on a couple of questions I had regarding tire selection based on my preferred trail riding. Thank you!
They were super friendly, knowledgeable and was able to help me right away. They finished the repairs in less than a day. Thank you!
Great service. Good people
Great personnel, conversation, service and prices. I highly recommend this shop!
Love Phat Tire- best customer service around. Always so accommodating-very knowledgeable!!
Walked in off the street, picked up cleats, paid and on the way in less than 2 min.
Downton Bentonville location. Easy in and easy out, team was friendly.
Didn't get a 10 b/c this isn't my "home" shop. :)
I spread the love around when we visit here.
Kevin was great and very patient with me. He answered all my questions and never made me feel forced to make a decision. He guided me through the buying process and explained the options that I had. Great Service and great shopping experience.
I appreciate the clear communication, close attention to detail, expertise of staff, and general friendliness!
Had a very nice experience with your staff, they were very knowledgeable and helpful with my concerns and needs. Will definitely be back for all my bike needs. Thank you again.
Great job making sure my bike checked out ok because of the parts recall. Thank you!