Customer Testimonials
The service ethic at Phat Tire is amazing! You got us out of a real bind when my husband's back wheel rim cracked in three places - and he was to begin an across-state ride the next day. You really went out of your way, and that shows you care a great deal about your customers. Thank you!
Prompt, knowledgable and friendly staff.
Great staff! Extremely knowledgeable, courteous, and patient.
My salesman, Matt, was great! I was considering 3 different bikes and he was very knowledgeable about each one. He was interested in the type of rider I am and helped me thru the process of choosing the one that fit me best. Great job!
Prompt, personal, professional service.
It was my first time in. I liked how helpful Steve was in explaining the tune-up process.
Even better he was at Tulsa Tough and helped a friend who had a sudden broken spoke.
Really impressed with Phat Tire on Harvard.
Very friendly
I believe the young man’s name was Levi (supply chain major). He was very helpful and courteous, even though it was the end of the day and he’d surely been answering stupid questions all day…
Your products are good quality and they work your service is top notch and they are helpful thanks for the service 🙂
Great guys, very helpful
Customer service is tops here. Ive not had any issues with their ability to solve my bike problems. high recommend them for your bike service.. Great team here in Broken Arrow
Services are great. Answering to the questions with patience and explaining them in detail.
Trek makes outstanding products. Your staff went far beyond what they needed to do. They helped this guy coming off foot surgery get two bikes from my car into the store and back on the car a couple of days later. Also answered all my questions and provided details on local trails. Incredible experience.
Great bike selection, Friendly and helpful staff
Service team is a great staff, helpful and great attitudes.
How quick the mechanics are and very reasonable prices on their service.
You underpromised and overdelivered. The Tulsa Tough is coming to town, and I was told it would be a week until my bike was ready to go after repairs and upgrades to it and much to my surprise, it was ready the next day! The personnel are great. Very knowledgeable and client oriented and no pushy sales. Great selection of bikes and will consider when ready to buy my next bike.
Dane was knowledgeable about his inventory and products. He was patient and took time to explain the different replacement tire options so I could make an informed decision. He efficiently and correctly installed the new tire on my rim. Also, I was interested in buy some new bike shorts. Although he did not have my size in stock, he offered to get some in various sizes that may fit me and will call me when they come in so I can try them on - other bike stores have not offered to do this for me.
Very informative
Very courteous and knowledgeable staff.
Knowledgeable and friendly staff.
Service is always helpful and happy to get me back on the bike
Speedy. Knowledgeable. Customer service
Friendly service!
Solid products and knowledgeable service techs
Very knowledgeable and friendly
The store manager helped me(Terry?). I'm not sure that is her name. She was very helpful and friendly. She helped meet my needs and got me on my way. Thanks so much.
Friendly and do good work at a fair price. Good suggestions without trying to up sell.
Open Sunday, good selection and friendly service.
Technician were very knowledgeable and provided a kind service on my bike. Thank you for your service.