Customer Testimonials
Great selection of products, friendly and knowledgeable staff, excellent location in a cool old building. What’s not to like?
I lke your location, the friendly way you handle business, and if you aren't sure you find someone who is. If the product comes in and is not correct you were quick to make it right. You have gone out of your way to make me feel welcome.
Thank you.
Super friendly, experience of employees, explanation of service and products. Outstanding!
Great service and product availability.
Employee was kind and helped me get what I needed to change an inner tube for the first time.
Very helpful and friendly showing the best trails around town!
Prompt and extremely satisfactory service performed. Thanks!
Carson was great - took the time to explain the bike and how it operates to my son.
helpfull
Great products, your customer service is LEGIT! Corey was amazing and super helpful!
Super friendly and knowledgeable. Easy to work with...I was visiting and needed some light work on my Trek bike. I wish I lived near a Phat Tire.
Friendly and knowledgeable staff
service
Quick service. Unfortunately the back tire that was removed to fix the flat fell right off when I took it off the bike rack of my car. I understand that things can happen-just wanted to let you know. It wasn’t pushed up into the slot all the way.
The staff is always friendly and very helpful!
Great employees and an awesome active family environment...
Great staff no matter your brand, go see them. Or don't and crash due to lack of Professional maintenance on that sweet ride.
Good guys to work with
Great customer service. Thanks
I stopped in to search them out mentioned an issue I had with my bike and they immediately fixed it in a very short time as I waited. They are very friendly and fun to talk with and work with.
Service is always top notch
Staff was very helpful
We rented a mtn bike, which we really liked!!
Excellent selection, super kind and helpful staff. Can't wait to go back. We're moving to Bentonville because of the experience we had at this shop and around dozens of other places around town.
Friendly service, very helpful
Friendly and great service!
Very pleasant and helpful staff that seem to be knowledgeable.
Got me in and out on short notice, excellent service !
Promptness and acted like you cared for my bicycle!
I always get great quality service, products and professional advice when I visit Phat Tire. Definitely my go to for all of my cycling needs! I definitely highly recommend!