Customer Testimonials
Love the people working there!! Awesome service!!!
Availability and pricing of parts is fair. Knowledgeable and friendly staff. If they do t have what I need in stock they are always able to get it in a timely manner.
Helpful, knowledgeable and responsive.
Excelente
Very friendly staff. Michael and Randy were very friendly and helpful without being pushy. Thanks
JAX is amazing! Great selection and great service. So glad to have them in town :-)
Excellent fast service -- came in for new tires and troubleshoot a shifter on an old Gary Fisher mountain bike -- your guys were great and I picked up the bike later that day --- thanks very much!
Convenience, friendliness
GREAT SERVICE VERY KNOWELAGEABLE
Greg was very welcoming and friendly from the start. It's clear he is passionate about bikes, and was enthusiastic about answering any questions that I had about bike accessories, repairs, etc. He really took the time to thoroughly make sure that my needs were met, and I appreciate it very much. Because of my consistently pleasant interactions with him, I'll make sure to recommend the store / services when I can. Thanks!
Top rung friendly customer service.
Great service! Very attentive to answering all questions and providing feedback.
Excellent customer service. Don was friendly, helpful, and efficient.
Great customer service, very friendly and helpful.
I really enjoyed purchasing my bike at Jax Bicycles. From the time I walked in, the service was knowledgeable and professional. I haven't ridden in a while, and the last bike I purchased was in 2006, so it's nice to have people who know about what has changed since then and who can help me choose what's right for me.
I would highly recommend Jax Bicycles to family, friends and coworkers. Irvine is a great place to live and ride, and Jax Bicycles is a great community resource. Thanks for all you do.
Vince was very helpful
And informative and gave me good prices on accessories. We now have a home bike shop to go to. Place was nice and clean, items displayed very well. Although my new ebike will need some re-adjustment of the gears, I️ am sure they will take care of that easily. Great job Jax folks!!!
Excellent service, good prices. Great service turn around time.
We are so happy with our new bike and the service at Jax Bicycle Center! Thank you!
service is very good and products are expensive. Industry controls that.
Great service and fair pricing. Support local business before shopping online.
What I like most ...the store is close to home.
Good people
Nice bicycles
I wish the electric bikes have better prices.
Good service, friendly staff.
Brandon was super helpful with making recommendations on needed repairs to get my e-bike dialed in.
Just started riding, Del helps do me out. She walked me through some of the basics with bike repairs, offered a couple handy accessories as she fixed my bike. Would recommend the shop.
Friendly and very informative.
We got a flat right in the middle of our bike ride and Jesse as very helpful. He took our bike right away and got us all fixed up so we could continue with out day at the beach. Thank you Jesse! You saved our day!
Excellent customer service, very good quality bicycles .
the customer serviced from jose i received on 6/2/23 was excellent ...!
Store is close by and you have a good selection of accessories and parts.
Friendly staff, work was done quickly, and correctly.