Customer Testimonials
The employee I encountered was knowledgeable in repair and maintenance and helped me find the products I needed.
The staff was knowledgeable, helpful and very professional. Great advice and No hard sell
Highly attentive staff, very helpful, and they are very knowledgeable about their bicycles and gear.
Communication, friendliness and service
Your sales clerk was helpful, friendly and knowledgeable about electric pedal assist bikes. I've always considered them my go-to outlet for all my bicycle needs. John Forney
Staff is friendly, professional and helpful. Jose and Amal are great. They always go the extra mile to make sure people leave the store happy with the service provided.
The Ajax employee I spoke with was super knowledgeable and friendly. She diagnosed my bike’s needs quickly and gave me repair options.
Very professional, always helpful and friendly
The salesman was very attentive. He had lots of good ideas. We felt more knowledgeable about bicycles after we left.
Great service, always.
I love riding my Top Fuel 9.8 Mountain bike and I like how Jax Bike Shop keeps it performing as it it meant to perform, SWEET!
Always love going to jaxs they always have a variety of bikes, apperal, accessories, and parts available. But most important is their associates are always friendly and willing to help with anything. I've been using Jax store since 2013 and they still maintain a great atmosphere.
Great work by service department on service for my bicycle. Fast turn around on the bicycle. Everything was tuned and dialed on the bicycle. Even gave it a nice clean and was working great. Will be back.
The wide selection of bicycles. The informed associates. The ability to ride the bikes to assess fit, the breaks, and gear shifting. The on the spot mechanics to fine-tune, and or to bring bikes in for tune-ups and repairs. The top of the line selection of gear. The ability to order a size specific for me. The contact regarding orders, maintenance, completion, and pick-ups. You are a top of the line Cycle Shop. Thank you.
Service department is always friendly and efficient and gets it right the first time.
Friendly staff
The staff were phenomenal to work with.
I love the entire staff , very caring and professional and extremely knowledgeable, my bike runs AMAZING , thank you JAX for being open on Sundays !!!
Friendly and skillful employees
Good service with friendly people.
The quality
Customer Service is Excellent
Mark provided excellent expertise on the cycling products Jax has to offer. Wyatt and Jimmy pulled aside the specific tire I requested until I came to pick it up!
Always amazing customer service.
Ordered needed part for good price,
Helpful with sharing knowledge and also found spare part to make the repair work better
Derek was very helpful with a modification to my E-bike.
Thx to Jacks bike for the great service and how quickly they get the bike back to me.
The young employee was super helpful and catering to our needs. He was very knowledgeable. We were able to find and buy what we needed for our son before Christmas.
Staff very friendly and knowledgeable. Trek bikes are an excellent product. I was able to purchase two e-bikes at a great price. One was not in stock, but Jax had it for me the very next day.
Clay and the service team were exceptional. I drove 20 minutes further just to have bike service at jax Irvine.