Customer Testimonials
Customer service is the best!
Great service and well informed on product
Very friendly staff.
Staff were extremely communicative and informative when discussing my needs and issues. They let me know all my options and made genuine recommendations as to the best possible solution. Bike was returned better than new!
You guys always do a great job fixing my family’s bikes!!!
Thanks for taking such good care of me. I needed a quick repair before a ride and you guys got me right in and then on my way to the trails.
Thanks!
The hub cover fit, thank you
very competent
You recommended my Trek Domane, which I love and the service is always excellent
Really like the the brands of bike you sell as well as the accessories and great service you provide with your team-members.
The service is always great. I went in because I had noticed a repeating click when I was pedaling. It was diagnosed as a worn out pedal. I left with a new set of pedals and I was on the road again.
I appreciate the phone call I received that my basket order was delayed.
Very helpful and courteous.
I brought my bike in for maintenance and the person helping me out was very helpful and knowledgeable about what needed fixing and gave me options. I was also interested in purchasing an e-bike and the person helping me out was very knowledgeable about the product. I'm certainly considering purchasing an ebike from them and will get all my maintenance done thru them. Overall great experience and highly recommend this shop.
The service was friendly, quick and fixed the problem.
Friendly, knowledgeable staff. Would definitely recommend JAX Long Beach to anyone!
They did a great job on the repair work on my bike!
Good products. Excellent service.
Reasonably priced and great customer service.
Service and sales staff are all friendly, knowledgeable, clear and efficient!
Happy to have purchased 2 Trek bikes from them and will continue to recommend this shop!
Great help made sure to check all of there sources to get me the correct part I was looking for
Customer service friendly staffknowledgeable very helpful
You were able to fix my bike. You had the right diagnostic tools
A great assortment of bikes for everyone in the family. We enjoyed the personal help from Lee at the store.
Great product select and knowledgeable staff, helped me with my first mountain bike!!
Your team are very efficient and knowledgeable
They probably have everything you will ever need for any type of bicycle. The bike service center is reasonable and honest. The salespeople go above and beyond to help you, give you knowledge, and make your purchase/transaction comfortable.
Always have what I need! Great service!
Nice selection
Great service, good mechanics.