Customer Testimonials
We were comparing ebikes. Our visit was very informative and helpful.
Always friendly, never pushy.
I brought my bike in to have a flat repair and they cleaned it and adjusted my brakes for free. I love great customer service.
Anders is awesome and always helpful.
Great friendly and knowledgeable service! Great quality! Appreciated learning about seeing the world on bicycles. Thank you to all, especially Mark!
Great service and advice
Good people there they took care of me and all my needs.
Very helpful staff! Answered all my questions. Love my new e-bike.
Clean and organized facilities, helpful customer service. Jeff is very knowledgeable. The local support for youth mountain biking !
We just the customer service everyone gave us! Will buy again!
Easy and convenient service
Durability
Always top notch service.
One stop shop with excellent customer service.
Friendly, helpful staff
Love it!
Fast and adn affordable
The people who work there were not pushy, were knowledgeable, took their time to help me pickup a Bicycle for my needs and within the budget that I had set.
The young men that assisted me are all knowledgeable about bikes and bike products. They were also all very polite and friendly.
Quick, professional, friendly services.
Good products.
The bike is great, and Thomas was super helpful in helping us select the perfect bike for our son! Somehow, he managed to be attentive and efficient even during the busy holiday shopping time!
All of the employees are very helpful and nice, the work is done very quickly when they are no busy.
Don was very helpful and inner tube for my bike got changed within 1 hr or so. That was so quick!
Good service, thanks to David 👍 we'll be back again
Everything was the best, I recommend Jax for all you bike purchases and services, Mayor Dave Shawver
The team was so accommodating during the holiday season, making our little girl’s Christmas wish come true! We are so grateful to have found Jax that has a team who cares! ❤️
Fast and friendly
I've bought 2 trek bikes through them, 20 years apart. The staff is friendly and knowledeable. Jax Irvine is my home bike store.
Clay and the service team were exceptional. I drove 20 minutes further just to have bike service at jax Irvine.
Friendly, knowledgeable staff. Many weekly rides.