Customer Testimonials
I came in with my kids looking for a bike for my 8 year old and Anders helped us. From the time he came over until we walked out with her new bike, he was excellent. I’ve purchased a lot of bicycles from Jax over the years and this was my best experience there.
Very helpful, polite and friendly
very helpful and kind quick service
Quality product and great customer service.
Great customer service!
Great customer service, knowledgeable bike people.
You have it in stock.
Great service and such a friendly staff. Not only are they willing to repair your bike but also answer all of my cycling questions.
I found the electric bike I wanted here, and the service was excellent.
Fantastic customer service and quality products!
Great communication and quality work on my TT bike.
Staff expertise, staff longevity( been same individuals since I bought my Trek in 2022.
Excellent customer service!!
you provide good service
Convenient and excellent
Friendly and well knowledgeable staff!
As always, this store never disappoints..That’s both sales and service..
Nice staff. Easy to work with salespeople.
Very professional and and patient with the customer. They gave me the information about the problem with my fork and gave me the options on how to get it fixed. They sent my fork to the factory to get it fixed under warranty and contacted me when it was all done. I've always taken my bike to this shop even when theres a bike shop thats closer to me whenever I have issues with my bike and they always helped me out. They are very reliable. Highly recommended
The attention to detail and efficiency everyone that works there.
Quick & Professional!!
promises kept
I appreciate people taking the time to actually offer advice on the best product.
Jax is the best bike shop in the region. Great staff, and they know a lot. Helpful to beginners and seasoned cyclists, and for whatever reasons from recreation to commuting. The owner Dave Hanson actually hand-delivered by special needs daughter's three-wheeler, which is one of the best forms of exercise she gets. And the Yorba Linda and Long Beach shops are full of helpful staff. Get in and check 'em out!
Great friendly service and location
The folks at Jax Bicycle Center in Murrieta were great! They did their best to answer all the questions I had, admitted when they didn't know an answer, and looked for answers from others. They made it easy for me to try two different sizes to help me figure out which one is for me. They also didn't pressure me into any decision and let me take my time when I asked for it. And they even had the bike setup tubeless so I didn't have to do the conversion myself.
There are many styles of bikes to choose from and the services that are provided are good as well.
Your staff made my bicycle run well again. Thank you.
Amazing customer service! Employees were very knowledgeable about the bikes and accessories and were able to make great recommendations for exactly what I was looking for. They were very friendly. I’d definitely go back for my next purchase.
The team at jax Murrieta is awesome. Always willing to help