Customer Testimonials
Quick service, clear, communication, help my specific problem without pushing up selling. All around it’s always a great experience with your team.
Variety of available products, service is great, communication
Friendly staff
Good service friendly people
Best local bike shop I've found. Friendly helpful service with very fair pricing. Thank you for keeping both my regular bike and E-bike in top shape for my adventures.
Sevice
Great service on the bike
The staff at every location I have been to are very helpful.
Service is excellent….
Well, price is a little high
Good experience with customer service. Braxton was very helpful
I was looking for a California cycling jersey. I found one I liked at Jax. Very comfortable.
Efficient and helpful.
Don and his team went above and beyond in helping to repair my 2012 Madone 6.2. Due to the age of the bike, a front chain ring wasn’t readily available. Don searched the internet and was able to locate a replacement. The repairs were done quickly and professionally and at a reasonable price. I am extremely happy with the results! Highly recommend Jax Bicycle Center-Irvine.
Great service, timely and intake process was really nice and the service manager took the time to answer all my questions with clear explanations.
Joseph and everyone else at Jax bikes will get you dialed in!
Unbelievable service. I bought a used bike and took it in to get it looked at and brakes fixed. They weren’t upset that I didn’t buy a bike from their shop and graciously looked over everything and got the bike riding like new. Awesome people all around. Really appreciate their help and joy for riding.
friendly and professional staff
Great care and very educated technicians. The price is very respectable for the service they provide. Wish you had a location in Downtown Long Beach.
I have had my bike in for service a couple of times for different areas that needed attention. Each time I was greeted with a welcome, a explanation of the problem, cost and date the bike will be ready! Great job Jax!
Staff were very friendly, helpful, and great at what they do. My bike is back in tip-top shape following the tune-up. Just had a great ride and the bike works perfectly!
Guys at the store were super friendly and patient. Answered all ky questions and let me make my own choices withoit pressure.
Everything
Great service ever time I bring my bike in for maintenance. The service department always finds the right parts to fit my bike. It does very clean repairs and replacements. They have also given me great advice on locks and accessories for my bicycle.
Jax always has what I need and great customer service! They are super helpful and they are very quick.
We really liked the service. Everyone went the extra mile to help us. They were very knowledgeable about the products and patiently explained how everything worked.
Great service.
Conveniently close, knowledgeable staff and helpful! Thanks everyone
Your service team rocks - absolutely brilliant!
Nate & Wyatt are amazing. Very nice bike store, very clean and welcoming ! Thank you guys
easy affordable upgrade no pressure easy sale and personal tech advice all from a gift card? Great not just OK! I am pleased.