Jax Bicycle Center

Customer Testimonials

Report a concern   May 15, 2022 — Rated 10 out of 10 by G.D. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Great service to fix my flat tire

Report a concern   May 15, 2022 — Rated 10 out of 10 by W.N. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Great selection. Friendly - knowledgeable staff.

Report a concern   May 15, 2022 — Rated 10 out of 10 by Joyce Hedlund Jax Bicycle Center - Long Beach
What do you like about our products and services?

I had taken my bike to another shop. They couldn’t find anything wrong, although it was not shifting correctly. I was told to go to Jax, ask for Derek. I did. He analyzed the problem with my bike, fixed it in one day. I am very happy!!

Report a concern   May 15, 2022 — Rated 10 out of 10 by M.C. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Kind, informative staff

Report a concern   May 15, 2022 — Rated 10 out of 10 by A.C. Jax Bicycle Center - Irvine
What do you like about our products and services?

I love that we can just walk our broken bikes in and have a service provider take a look at them on the spot. So far, because they know what they are doing and have the tools and parts right there, the fixes were taken care of almost on the spot or in a relatively short amount of time. The service providers are always so professional and never judgemental.

Report a concern   May 14, 2022 — Rated 10 out of 10 by D.M. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Just came in for a quick repair, but very pressed & appreciative of the knowledge & advice I received.

Report a concern   May 14, 2022 — Rated 10 out of 10 by B.S. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Great turnaround on the service of my wheels this week.

Report a concern   May 14, 2022 — Rated 10 out of 10 by Ivan Beltran Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

The staff was very helpful and they provided me with the parts that I needed to repair my bike.

Report a concern   May 14, 2022 — Rated 10 out of 10 by C.G. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

People are great
Very helpful and knowledgeable staff

Report a concern   May 13, 2022 — Rated 10 out of 10 by John Michelle Lopez Jax Bicycle Center - Murrieta
What do you like about our products and services?

Great customer service and knowledge. Sheri was very helpful.

Report a concern   May 13, 2022 — Rated 10 out of 10 by W.M. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Tommy was extremely knowledgeable and explained all the issues with my bike. This allowed me to make the best decision.

Report a concern   May 13, 2022 — Rated 9 out of 10 by M.C. Jax Bicycle Center - Irvine
What do you like about our products and services?

Ease of purchase, selection, product knowledge

Report a concern   May 13, 2022 — Rated 10 out of 10 by Kevin Kraus Jax Bicycle Center - Irvine
What do you like about our products and services?

Hey, brought bikes in for service and service department and Austin were super helpful in getting them fixed and back running. Great turn around and bikes are running great.

Report a concern   May 13, 2022 — Rated 10 out of 10 by G.L. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Jax has a large selection of bikes and other accessories. Service has also been great whenever I have needed service on my bike.

Report a concern   May 13, 2022 — Rated 10 out of 10 by Kuroash Esmaili Jax Bicycle Center - Long Beach
What do you like about our products and services?

Ya'll are close, and give good service. And I have that plan where i can bring my bike in for free tire repairs. I also like the 30 day returns

Report a concern   May 13, 2022 — Rated 10 out of 10 by D.M. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Great service!

Report a concern   May 13, 2022 — Rated 10 out of 10 by J.G. Jax Bicycle Center - Long Beach
What do you like about our products and services?

The level of help and information provided by staff. Proffesionalism. Knowledge. Willingness to provide assistance.

Report a concern   May 13, 2022 — Rated 10 out of 10 by B.S. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Jimmy, the store manager, is ALWAYS super helpful and courteous. He has taken care of my needs in a quick and timely matter and is the reason I keep coming back to this store for sales or service.

Report a concern   May 13, 2022 — Rated 10 out of 10 by J.T. Jax Bicycle Center - Irvine
What do you like about our products and services?

friendly and very helpful staff - both store and repair shop. Highly recommonded.

Report a concern   May 13, 2022 — Rated 10 out of 10 by S.S. Jax Bicycle Center - Irvine
What do you like about our products and services?

Very knowledgeable staff!

Report a concern   May 13, 2022 — Rated 9 out of 10 by A.B. Jax Bicycle Center - Fullerton
What do you like about our products and services?

Selection and pricing.

Report a concern   May 12, 2022 — Rated 10 out of 10 by R.B. Jax Bicycle Center - Claremont
What do you like about our products and services?

I was greeted and treated with kindness and enthusiasm. The store is stocked - top to bottom - with quality bikes and the shop in back still has the classic character that speaks to the love of the bicycle that it has for over half a century.

Report a concern   May 12, 2022 — Rated 10 out of 10 by B.H. Jax Bicycle Center – San Clemente
What do you like about our products and services?

Lee is a super great employee. Very helpful

Report a concern   May 12, 2022 — Rated 10 out of 10 by Todd Ebersole Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Mechanic service by Dani A is top notch. Customer service by Jason is the best!

Report a concern   May 12, 2022 — Rated 10 out of 10 by A.T. Jax Bicycle Center - Claremont
What do you like about our products and services?

Friendly, personable, and flexible

Report a concern   May 12, 2022 — Rated 10 out of 10 by N.I. Jax Bicycle Center - Claremont
What do you like about our products and services?

You were prompt, personable, and did a great job servicing my bike.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Carol Noble Jax Bicycle Center - Fullerton
What do you like about our products and services?

I love going to my Jax store in Fullerton! Associates are very friendly, happy to help and listen to the customer. They always resolve any issues I may be experiencing with my Trek! I refer people to Jax all the time for their bicycle needs.

I believe it is a direct reflection on the training these team members are given to represent this company and I appreciate their consistent follow through.

One satisfied customer!

Carol

Report a concern   May 11, 2022 — Rated 10 out of 10 by W.A. Jax Bicycle Center - Fullerton
What do you like about our products and services?

Very helpful service. Didn't have part I was looking for but called over to Long Beach to see if they had it.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Alex Sandstrom Jax Bicycle Center - Fullerton
What do you like about our products and services?

The handle grip selection was wide enough to get exactly what you want without being too wide where you can't decide.

The tune-up service was also super quick and easy to communicate with the service team (Thomas is who I worked with) and they turned the bike around in no time at all.

Report a concern   May 11, 2022 — Rated 10 out of 10 by M.S. Jax Bicycle Center - Irvine
What do you like about our products and services?

Good inventory of bicycles and related products. Informative and friendly service.


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