Customer Testimonials
Very friendly and informative about the condition of my bike and how to get it back to new like condition.
Friendly knowledgeable, expert service super quick turnaround time was very pleased with the experience. We definitely recommend and return.
Manny and the guys were very Knowledgeable, Friendly and helpful!
They answered all my questions, customer service experience was Great!
I was always a Jax customer even when they were a very small shop a few doors down towards the east by a small suit shop. And the current place was an old Carpet store.
I bought my 2nd bike there back in the 80’s, and have been a loyal customer ever since!
Lee, who helps run the front desk at the San Clemente location, makes the place!
Such a nice man with an incredible sense of professionalism and kindness.
I really appreciate all of you!
Thank you, Andrew, for being a great bike doctor!
Jax San Clemente is the BEST in Orange County :-)
Very helpful
Excellent customer service from Don and all the service staff.
friendly staff, answered all questions, helpful over all
Open on Sunday and very fast mechanics on Duty.
Great customer service by all staff!
The Yorba Linda Jax Bikes Team lead by Jimmy is outstanding!! Wouldn’t go anywhere else!!
Helpful staff
thanks for everything
The quality of products are very reliable. I have enjoyed riding my Trek Fuel Ex-7 mountain bike that I purchased from this store. The customer service is amazing. Johnny, one of the employees was really helpful with outstanding product knowledge of the bicycles and I was able to choose the best fit for me. This specific bike helped bring me to the next level in mountain biking within less than a year riding intermediate and black diamond trails. I’ve had no issues with my bike and it still rides like a new bike!
A solid team of people, willing to always help out with whatever needs to be done and get you rolling on your bicycle. First class service everytime.
Professional staff. Attention to details.
Friendly, knowledgeable, and timely services. They took the time to explain all the details of the service performed. Much appreciated.
Very knowledgeable and helpful people.
Friendly and helpful
Did a very nice job on repairing my bike. I want to thank them.
Thomas h was very helpful and excellent customer care, I made order bb hub and crankset, the bb hub unfortunately missing the tretlagerachse
helpful staff thanks
Great timely service.
Derek very knowledgeable and friendly.
Jax communicates well!
Thank you.
Great experience!!
The staff in Laguna Niguel location is very helpful and knowledgeable.
Great Customer Service!!
The personal service. Listening to my needs and creating options for meeting my needs.
Great service
Friendly great product knowledge and going the extra mile, installed a light and cup holder and explained the why it won’t work on questions I had about accessories
Jax’s is a great place to shop. Everyone is so kind and helpful, they always go the extra mile not just giving you a product, but making sure that you know how to use it or that it is installed and you know how to take it off or put it back on or Making sure that the child fits the bike really well and adjusting it so the child doesn’t outgrow it so quickly I’ve been great place for our family to shop for sports gear.
I've been going to Jax for over Q10 years for my booking needs. The staff is always knowledgeable, and courteous. The are quick fixing our bikes. I feel confident in their work.
Great customer service
Nice Claremont Store, friendly bike experts and my Trek Alpha 3 road bike runs so nice.