Customer Testimonials
Great equipment, knowledgeable staff and great service.
Availability. Your staff is very helpful and friendly.
I already recommended Jax to a neighbor and she bought an Electra bike there a week later. When someone comments on my new purple Trek bike, I always tell them I got it at Jax.
Great service and friendly staff!
Quality products and very knowledgeable people.
good product and service
Customer service! The staff were super friendly and helpful. Thanks again Jordan!
Although it's very busy, they do a great job
Inventory
Dear Sir or Madam,
I very much appreciate the opportunity to provide positive feedback for Jax Bicycle Center. You all are great!
First and foremost, the staff is knowledgeable about biking and is willing to share their knowledge. They are willing to talk with me about my riding preferences; and then lead me to the product that best suits my needs. Whether it is a new bike for my college age curb jumper or a headlight for my Trek Madone, your staff spends the time to make sure we get it right.
And that customer focus extends to the after sales and support staff, as well. Tommy and Derek are excellent bike repair and tune-up leads. They quickly diagnose the repair or tune-up required, quote a price and deliver on the promised date. There is no guess work involved: it is all discussed up front.
Awesome product, knowledgeable sales staff and customer-focused post-sales support. It is actually fun going into the shop!
Thank you!
First name removed.
Great service as always. Really need to get back to your regular Monday thru Sunday days and hours.
The service was great! Set me up on a brand new trek slash and couldn’t love it more!
Excellent customer service and friendly staff.
The guys were very nice!
The service is excellent. Fast turnaround. Exactly what I needed.
They attached the lock I got and pumped my tires and showed me how to use the lights
Great personal attention and communication with customers. I knew what to expect and when to expect it. Great job!!
Friendly helpful and knowledgeable. Got all my questions answered thanks
The courteous and prompt service
Great service and advice when it came to choosing the best bike for me!
Love the bike I got from here! Great selection for all riding levels and great staff. Chris was super helpful, knowledgeable, patient, and made the process really quick and simple . I'd go back not only to buy another bike, but just to hang with Chris at the shop because he was a super nice, chill dude. 100% will be coming back soon.
Great products, but your overall service is Excellent!
Knowledgeable and courteous.
Good service and nice products. Hopefully will open up without having to stand outside the store for better shopping experience with better hours.
Informative, helpful and patient.
You rebuilt my rear shock & it is such a better-performing shock now. It is absolutely smoooooth. Thanks for the great work!
Friendly staff explained the issue with my bicycle and the parts needed to fix it. They are very knowledgeable which made for a very pleasant visit at their store. I would definitely recommend them to anyone needing repairs for their bicycle.
Knowledgeable and friendly staff. Chris has helped me multiple times recently and he provides excellent service.
Employees are very friendly and knowledgeable
The service was excellent; the store had exactly the bicycle I was looking for and the prices were good!
Bette Hamilton