Customer Testimonials
Friendly and helpful staff!
Great customer service and availability of bikes.
Good customer service!
Excelente servicio siempre de todo el equipo. En especial Eddy y Diego son muy amables y resuelven muy rápido todas las cuestiones mecánicas que necesito.
Curtesy & professionalism.
The ease of buying a bike and accessories. No pressure or hurry. . Recommendations and answered all the questions I had. Went above and beyond of making my first bike purchase at Jax’s pleasurable. Kudos to Del Angela who sold me the bike and Octavio to chat and give pointers regarding a true bike fitting recommendation and invited me over for their Friday night recovery rides.
Everything
Dave Mauer is very helpful.
Very helpful staff and good service and selection of bikes
Fast and friendly service!
JAX has great service. I recently bought my daughter a bike for college and their staff was extremely knowledgeable and courteous. On top of that, their adherence to safety measures around COVID-19, controlling the number of people in their shop was very impressive and appreciated. They have a customer for life.
Great customer services
Great service! The personnel who work there really know their bikes.
Forget about the best quality of work provided by jason’s crew for your bike! It’s how they treated customers like myself. You always come out of the shop happy and well satisfied!
You guys carry quality parts and the service team is top notch. Friendly and courteous staff which I highly appreciate.
Staff is extremely helpful and friendly
i liked the service , good people , great bike
Excellent service. I was greeted upon entry by a staff who was conscious of COVID protocols. They dropped everything they were doing to help me out. Ordered my bike rack and it came in within a few days. I’ll be back for everything I need!
Solid TREK fan as well as Bontrager. Enjoy working with JAX Service Team. Knowledge of my TREK Bicycle along with their skill, work together to provide excellent customer experience.
Your staff were wonderful to work with. Since I just got my bike back (and I haven’t had a bike in years) I’m getting use to the new gears and just riding in general.
Everyone was very nice and helpful! It was my first time there and I will definitely come back.
I've wanted to get back to bike riding. It's a freedom I love. Because of joint issues I could not do it. With the electric bike recommended I found a bike that isn't just electric, but requires me to pedal to make it move, without straining my joints. The Jax Rep knew the bikes, heard my wishes and put the two of us together! It's a love affair between my perfect new bike and myself! I'm so happy.
Clean atmosphere - friendly staff - good products and services.
Great customer service
Fast, professional, and reasonably priced
Everyone is always friendly and helpful. I like the Bontrager products
Patient and helpful staff that helped answer all our questions. Made the experience easy from the beginning.
Expert and immediate turnaround in effort to match service with limited available parts.
You had what I needed and the salesman was knowledgeable.
Antony was very patient with me and he had an answer for all of my questions. He knows the models and their differences very well and that made it easier for me to choose the right bike for me.