Customer Testimonials
the staff was very friendly and helpful.
I was very pleased with your service and I have already recommended your store to friends to buy bicycles.
I will continue to shop at your store.
OC and Sebastian are the very BEST! OC made my son (14 years old) feel valued and respected! Thank you so much!
I liked the prompt service.
I ordered my girl's balance bike online with a store pick up. I didn't get a chance to get the associate's name. This particular staff member went beyond to get my girl's bike ready within the hour..superb service. I'm impressed. And it left a huge imprint in my Alyssa girl's memory. Thank you. It was our first time at the store and we will mostly be back. I highly recommend this company for an excellent customer service. I'm very pleased. And we will be back for our E bikes soon.
The staff in your San Clemente store is always extremely helpful going above and beyond to satisfy my needs, always a pleasure
Excellent service
Got the bike that I'm looking for just exact for my birthday! Thanks!
Prompt friendly competent service
Amazing customer service and knowledgeable staff. Also great inventory!
Great conversation with your sales man.
You took a lot of time and showing us how to work the bike and set up the bike. We really appreciate that. Plus you give us a complimentary check up after 2 months.
Great service and selection
Michael was the most knowledgeable person I’ve encountered in a bike shop! I will definitely refer Jax’s to friends.
Thank you! The staff was exceptionally helpful and friendly. They had really great trail recommendations too.
Located in convenient location and serviced my bike as soon as I arrived - no wait!
Everyone was very nice and knowledgeable about the bikes and the industry as a whole.
Whats not to like?
Super friendly staff and quality products. Thank you Jax!
Fast, efficient service. The staff is very knowledgeable and professional.
Tommy is very knowledgeable and professional and always helps us take care of whatever service issue is at hand quickly.
Very friendly/helpful staff. The team at Jax was able to finish a complete tune up on my bicycle in one afternoon. To Everybody at Jax, Thank you!
Products are top of the line. Device is done Professionally
Great service/ products unavailable due to COVID times
Good customer service
Got just what I needed. Great service. Fair price.
Good, quick repair on my bike. Thanks, guys!
Customer service was impeccable! The associates had the bikes ready for pick up and even helped install the bike rack. I will highly recommend Jax to all my friends in the market for bikes.
Customer service!! Very friendly and knowledgeable staff.
Good customer service. No need to make appointment at all.
Good service and great products!! Thanks for taking care of our order and helping us feel comfortable with our new bike and accessories.
Dave and his team in HB do a great job on service for my bike. I'm so pleased that I will be buying two children's bikes in Nov.