Customer Testimonials
Very helpful and knowledgeable staff.
I'm on a mission to replenish my tubeless tires so I stopped by Jax Bicycle Center for a tire gunk remover. Talked to Craig(?) straight away. No wait, and unfortunately no miracle cleaner. However; the next time I buy tires I'm going with the "Jax lifetime tubeless tire program". Support your local ride shop, and ride for ever!
-JG
Efficient and accommodating
Friendly
Great selection
Anders took quite a bit of time to talk to me in the phone when I called and then in person he searched for a pair of wide spin shoes that might work for me! I really appreciate him taking the time to try to help me find what I need.
Friendly, helpful and knowledgeable. Very happy with JAX.
Time was the best part! Done quick with a great attitude!
Great customer service.
Great service
Needed new tires. I had heard wider tires are now the thing, but did not understand why. I've been rolling on 700x23 for a long while. They explained the new thinking and it made sense. I"m also riding a 20 year old Trek Carbon frame with 67,000 miles on it. They confirmed the wider tires will work just fine. Very informative and helpful.
Team was very helpful and nice. Handled my boys bike adjustments and customer service with professional assistance.
I liked the fact that your website indicated what stores carried the bike rack I was interested in, so I could look at it in person, to see if it would fit my bike.
Very friendly and did not look down on an old man who is far from an expert on a bike. They knew their stuff and explained the options to me. Very affordable. My bike was fixed and I had my best bike race ever the next day. I am from out of state but will use them on future visits. They kept me up to date on my helmet order and it came when they said it might.
Great shop, and even better guys! Thank you!
Very nice and good customer service
Friendliness and helpfulness of all staff!!! No pressure at all, no attempt to upsell.
Your staff were outstanding. Jacob is extremely knowledgeable. Dan and Nat extremely helpful
Bike repair went great.
Jimmy and Eddie Rock like Rock Shocks with great Customer Service!!!!!
Thank you for helping me with my battery
Sincerely,
Todd Larson
Fast courteous service always
Amazing service. So nice.
reasonable price, lots of advice, efficient
I've been a Jax customer for at least 10 years, I think. They've always given me friendly personal service.
Good products on time
Product lines are not as broad as I would like.
Service over the years has always been outstanding not only on the repair side but in helping me determine options on new bikes and products.
Anders is outstanding.
Jax's always has the most helpful service centers employees. It makes a huge difference, when you have question or concern.
Everyone was great!
Shout-out to Nick for helping me adjust the disc brakes on my new e-bike!
Highly recommend JAX for all of your bike needs...
Service is great.
I just moved here recently to Falbrook and I enjoy riding with the weekday JAX cycling group.
Jeff at the Temecula store has done a fantastic job help me set up my Canada To Mexico tour trip coming up.
Had some major issues with getting it set up and Jeff did a fantastic job helping me through getting it all worked out, could not have got better Customer Service from Jeff and will continue using your services
Thank you very much for being a community cycling service.
Gary Custer
Quick services. Did quick inspection of the bike to make sure nothing else needed to be fixed.
Happy with the level of service I received and how quickly the job was performed.
Fast and friendly!
Your Customer Service is excellent and very helpful in helping me find items for Birthday Gifts who don't ride bicycles.