Jax Bicycle Center

Customer Testimonials

Report a concern   November 30, 2023 — Rated 10 out of 10 by Mike Moran Jax Bicycle Center – San Clemente
What do you like about our products and services?

Fast and easy. Price was right for some basic bike repairs. Thank you guys!

Report a concern   November 29, 2023 — Rated 10 out of 10 by T.F. Jax Bicycle Center – San Clemente
What do you like about our products and services?

I finally found a great bicycle mechanic at this store. Enjoy having a local and friendly bike shop in San Clemente.

Report a concern   November 29, 2023 — Rated 10 out of 10 by M.J. Jax Bicycle Center - Irvine
What do you like about our products and services?

Good service

Report a concern   November 29, 2023 — Rated 10 out of 10 by T.E. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Great service and fast turn around

Report a concern   November 29, 2023 — Rated 10 out of 10 by G.S. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Very helpful

Report a concern   November 29, 2023 — Rated 9 out of 10 by J.L. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Friendly and efficient service. Fabulous employees.

Report a concern   November 29, 2023 — Rated 10 out of 10 by Charles Omalley Jax Bicycle Center - Long Beach
What do you like about our products and services?

Excellent service getting my flat fixed through the flat package program I purchased when buying my bikes.

Report a concern   November 28, 2023 — Rated 10 out of 10 by Kelly Amy Bastman Jax Bicycle Center - Murrieta
What do you like about our products and services?

so thrilled with Jax and the amazing staff that go the extra mile EVERY single time I come in.

Report a concern   November 28, 2023 — Rated 10 out of 10 by Ted Sanders Jax Bicycle Center - Long Beach
What do you like about our products and services?

The service is what keeps me coming back. Jeff and the team are so easy to work with.

Report a concern   November 28, 2023 — Rated 10 out of 10 by Hap Vo Jax Bicycle Center - Fullerton
What do you like about our products and services?

Good

Report a concern   November 28, 2023 — Rated 10 out of 10 by S.M. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Hi, The guy who helped me in the service area was awesome. He was knowledgeable and quick. I didn't remember his name, but maybe you can link my receipt to his employee number/name. He is a 10-star employee. Thanks!

Report a concern   November 28, 2023 — Rated 10 out of 10 by J.B. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Everyone was helpful and supportive and knowledgeable as well as encouraging

Report a concern   November 28, 2023 — Rated 10 out of 10 by Ali Najafpour Jax Bicycle Center - Murrieta
What do you like about our products and services?

Joe and Jeff were very professional, knowledgeable, and helpful throughout the buying experience.

Report a concern   November 28, 2023 — Rated 10 out of 10 by A.K. Jax Bicycle Center - Long Beach
What do you like about our products and services?

You had what I wanted, the gentleman helped me regarding a couple questions I had, bought it and was in and out in 15 minutes. Fantastic

Report a concern   November 28, 2023 — Rated 10 out of 10 by A.C. Jax Bicycle Center - Long Beach
What do you like about our products and services?

The employees at Jax always provide a pleasant and personalized experience when shopping for a new bicycle or parts. Highly recommend their expertise.

Report a concern   November 28, 2023 — Rated 9 out of 10 by Matthew Kang Jax Bicycle Center - Long Beach
What do you like about our products and services?

I appreciate the insights volunteered by staff whenever I express concerns regarding my bike, as well as my parents' bike. At the same time, there is no pressure to follow any recommendations they might have. After multiple visits, I've been very pleased by the service and the results.

Report a concern   November 28, 2023 — Rated 10 out of 10 by Brian Crooker Jax Bicycle Center - Irvine
What do you like about our products and services?

Great, focused customer attentiveness from every employee.

Report a concern   November 28, 2023 — Rated 10 out of 10 by G.L. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Very friendly helpful staff, rapid repair of a tire at reasonable price. Expect when I need a new bike I'll come see you and in meanwhile get my repairs/stuff from you

Report a concern   November 27, 2023 — Rated 10 out of 10 by Kurt Stapf Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Great communication

Report a concern   November 27, 2023 — Rated 10 out of 10 by Gregory Grupp Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Good service, knowledgeable staff. I would really like for you to reopen your Chino Hills store!!!

Report a concern   November 27, 2023 — Rated 10 out of 10 by K.C. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Incredible deal on multiple e-bikes and top notch service!

Report a concern   November 27, 2023 — Rated 10 out of 10 by S.A. Jax Bicycle Center - Irvine
What do you like about our products and services?

Amazing bikes, great deal, excellent customer service:)

Report a concern   November 26, 2023 — Rated 10 out of 10 by E.S. Jax Bicycle Center - Fullerton
What do you like about our products and services?

High quality bikes, with excellent dealer network. Thomas and Eddy at the Fullerton store are top notch people and represent the company very well. Their service, and more importantly their true desire to be helpful is something you don't see often these days.

Report a concern   November 26, 2023 — Rated 10 out of 10 by David Brown Jax Bicycle Center – San Clemente
What do you like about our products and services?

Very fast and professional

Report a concern   November 26, 2023 — Rated 10 out of 10 by R.V. Jax Bicycle Center - Claremont
What do you like about our products and services?

Customer service

Report a concern   November 26, 2023 — Rated 10 out of 10 by Everett Blanton Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Jax customer service is always amazing! Whenever I have an issue one of the guys immediately throws my bike up on the stand and quickly remedy’s the issue.

If the problem requires more attention then they can give it at that time, I’m never without my bike for more than a day or two max. Their mechanics do an excellent job and really know their way around a bike.

I’m constantly sending friends to my local Jacks. They take great care of their customers.

Report a concern   November 26, 2023 — Rated 10 out of 10 by C.R. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Friendly crew!!!!

Report a concern   November 26, 2023 — Rated 10 out of 10 by Venus Mason Jax Bicycle Center - Long Beach
What do you like about our products and services?

Awesome customer service personnel.

Report a concern   November 26, 2023 — Rated 10 out of 10 by K.L. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Nice quality selection and customer service was great.

Report a concern   November 26, 2023 — Rated 9 out of 10 by N.S. Jax Bicycle Center - Long Beach
What do you like about our products and services?

The owner was assisting me and he was terrific! So friendly and open to helping me with buying the right lock system for my bike.


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