Customer Testimonials
Clear communication from Alex when we needed to order parts and excellent assistance when I picked up the bike to make sure everything was right. Jax staff made sure I was satisfied with the service on my bike and took extra time with me when I picked up the bike! They were almost as excited as I was about the upgrades to my bike!
fair service rates, excellent service, low pressure :-)
Friendly, good selection of quality products
Everyone is so nice and helpful. They take the time to answer all your questions. Dave does a great Job in the people that he hires. I haven't run across a rude employee at JAX's yet. Keep up the good work.
Your staff is wonderful
I've only known Jax Bicycle shop since all the other small mom and pop bicycle shops closed. They have more than what I need but bicycling has changed and Jax seems to be here for my needs for now.
All the sales people were friendly, knowledgable and friendly. Dave M. was extremely helpful with checking out that everything on my bike and Trike works properly and was adjusted just right for me. He even delivered my trike to my home as it wouldn't fit in my small car, that was going above and beyond. Everyone there is enthusiastic about bike riding!
Anthony is very knowledgeable and took care of me very quickly.
Very good customer service and experienced staff. Great product and stocked.
Helpfulness and personal service
Good product selection and service
Excellent service. Friendly staff.
Staff was very professional and welcoming, very good experience purchasing my new bike
location and quality products stocked
Cole, Eric & the entire team know what it means to provide quality customer service.
I enjoy coming into the store each and every time b/c I know they will not only service my bike correctly, but also treat me, as a customer, right.
Thanks Team!!
Excellent service
Knowledgeable sales person that got me the right part for the right price in a very timely manner. Was back on the trail with little down time and the new shifter works better than the original ever did. Thank you very much!
It
Great service and people
Friendly and knowledgeable.
Jonathan and Jordan have always answered all my questions and never try to up sell me on anything. They do good work in a timely fashion and if there is anything wrong they always fix it.
Easy to work with and very knowledgeable employees
Great service. I love the Jax Plus warranty.
The employee I dealt with understood exactly what I wanted and made several suggestions that helped with my decision. Clean, well laid out store.
The customer service is nice and friendly!
Good help. Fast no pressure sales.
Service is awesome and chris king and Ryan,always take care of us. Good quality products and fair
Jimmy at the Yorba Linda Jax was very helpfull in helping me find the parts I needed to get my bike back on the trails . Thanks Jax
The sales and service tech’s at Jax really know there stuff. They were very helpful in getting my older bike back in safe working order. They had everything I needed and their prices were more than reasonable. Thanks Jax
Devin was real helpful and knowledgeable.