Customer Testimonials
Bought my 7-speed Schwinn Beach Cruiser here in 2001. It was time to give it a major overhaul of my own but needed some new parts. Your service department staff is very knowledgeable, courteous and gave me the best service for what i needed. Thank you.
Very friendly and helpful.
Good product. Good price. Fast delivery. Very friendly customer service. Highly recommended!
Great service and attentive staff listened to my questions and answered in detail.
Although the products are great I have to say that the service is just great. The employees are very helpful and make sure that I understood everything they offered. Jax Bicycle Center in Murrieta went above and beyond to help me out, I believe they truly care about the community. Thank you Jax.
Great customer service and professional.
Your staff is helpful and knowledgeable. I've stopped making purchases online and now I only make purchases in your store because I find your staff so helpful.
Great Service! Friendly staff
The staff is exceptional. They always have been and they were again today. The gentleman who helped me was compassionate and was able to find a simple procedure to alleviate my problem. I always feel well taken care of and everybody is so knowledgeable in all areas of the equipment.
Outstanding service! Wyatt is always extremely helpful! I wouldn’t take my bike to any other shop for service!
Service and products were fantastic
Went into Jax this weekend to purchase a helmet and lock for our bikes. We were greeted my one of the employees and turns out he was the manager of the store. He was extremely helpful and knowable. Thanks to him we are safe and our bikes are secure.
Jonny is the man, very professional and knowledgeable on all things two-wheels related. And the service team is just as good.
My bike shifted like it was meant to shift.
Very helpful thank you..
Reasonably priced and knowledgeable staff Welcoming atmosphere.
you usually have what I want...
The team there gives great service very friendly and went out of their way to help
Customer service
GREAT customer service from Nate and he explained all repair alternatives to repair the bike. Excellent experience!
good price good service.
You guys are awesome!
All of the employees are very professional and knowledgeable about the their products. The job was completed in a timely manner and I am very satisfied with the results.
It's always an enjoyable experience visiting Jax, they are friendly, knowledgeable and super helpful!
I love the cycling gear that I purchased from Jax, the staff member that took care of me was incredibly kind, informative and helpful. I would return again indeed.
Knowledgeable staff and friendly.
The service is excellent
I was absolutely amazed at the wonderful experience I had buying bikes from Jax. We had no idea what to shop for given that we had not ridden a bike in years & had never been bicycling enthusiasts. David was extremely informative about our options and he appeared enthusiastic about selling us bicycles whether we chose relatively inexpensive bikes or a somewhat costly bikes. David was the perfect blend of salesperson, teacher, casual acquaintance for social chat, riding guide, and cautionary tale (he had been quite notably injured riding his bike before work that day). I went from being too self conscious to glide on a bike in the store to being extremely enthusiastic about a test ride in the neighborhood with David & my husband. David sold us bicycles that day but he also sold us on sunshine and fresh air! It was a wonderful experience for a bicycling novice to leave the store feeling equipped with the right bicycle and a reasonable amount of information about how to begin this journey safely (e.g., helmets, bicycle locks, bike lanes versus sidewalks). Thanks David! We will be coming to Jax for all our bicycling needs.
I stopped in hoping for a quick fix, and they delivered at a great cost. Also answered questions about potential ebike upgrades I had for my wife. Will definitely be back for any bike needs
The service was very friendly and helpful and very chill. I really like the vibe at Jax bicycles.