Customer Testimonials
Sully ad Jon are awsome knowledgeable and very responsive
Very professional. Very reasonable.
Quality products, efficient service.
Responsive service during busy times. Helped me get back biking instead of saying they're too busy.
Good service, friendly, and knowledgeable staff
Your people were courteous and efficient handle things an a timely manner.
They staff is very knowledgeable on all styles of bicycles. I order a Trek hybrid on September 5 I received it on October 23. Other bike shops were quoting January to February as the earliest they could have this same bike in. Overall it was a great shopping experience.
Timely service, good communication, professional staff.
Great products, great service!!!!
ERIC AT THE FULLERTON STORE DID AN INCREDIBLE JOB. I HAD AN OLDER MTB THAT NEEDED SOME TLC. HE WAS SPOT ON FOR EVERY REPAIR, SUGGESTION, AND EVEN SOLD ME SOME DO - IT-YOURSELF TOOLS TO SAVE ME SOME TIME ON SMALL REPAIRS. THIS GUY ROCKS!
Felt like everyone really cared. My dog was treated like a celebrity. Kind and courteous and honest service.
Great service
Very helpful and great services!
Excellent service. Very knowledgeable and helpful. Also very courteous and respectful. I highly recommend Jax Bicycle Center.
Professional service provided by technicians
Great service! could not of asked for more.
Great products, great service, great advice... great all the way around!!!
Friendly and caring staff...
Great customer service. Was able to order necessary parts for a 2nd wheelset. Quick in and out for pick up. Can’t wait for the day you guys fully open back up.
Friendly service, good priced + quality bikes
Fast abd friendly people
The sales person was very knowledgeable, very professional. I was treated very well. I am new to the biking world (it has changed since the olden days) but felt very comfortable talking about what I was looking for. Had fun, bought products and left knowing I got exactly what I needed. Seamless process. Thank you!
Very professional and willing to answer questions. There repair guys do a first class job.
Good personal attention & quality work
Service😎
Nice people
Oh my gosh; the front wheel of my dogs stroller had come off. I know it's not a bicycle but hoped the mechanisms were similar. They had never worked on something like this and thought it might take a week or so to figure it out. The stroller was fairly expensive so the wait didn't matter, I need the stroller for my aging dog who can't walk far anymore.
Well, two and a half HOURS later, Jax called, and to my amazement, said it was ready. They not only fixed it, but oiled the moving parts and filled the tires. Somehow they even made it even better than before. It feels so tight and sturdy and is once again fun to push.
I don't really know how to say thank you. Not just for fixing it, not just for the service, but also for giving me and my dog many more happy hours together.
Great customer service
The staff was extremely knowledgeable and went above and beyond to make sure I walked out the door completely satisfied. 10 out of 10!
Your customer service person was great. Came in and bought a bike was done in 20minutes
Super helpful and efficient