Customer Testimonials
Friendly, knowledgeable staff.
Excellent service team!
Always a great job.
Thank you.
Johnny was great in taking the time to explain everything and help out. Awesome experience ty
The services provided are quick.
Service was very good on my last two visits. In the more distant past unskilled workers were unable to perform adequate service on my bicycles.
We always have gotten excellent service at both the San Clemente and the Yorba Linda locations. Everyone is exceptionally helpful and knowledgeable. We would never go anywhere else!
Great mechanics, great service, great people..
Every time I bring my ride to Jax I receive immediate service. I appreciate the professionalism of the technicians and staff. The price of services is very reasonable.
One on one bike check was cool. Really helped a newbie out.
I purchased my bike from you. Several other accessories as well. Good quality. Great service. Jason in San Clemente is the best
The products are high-quality I love my FX exTrek. The gentleman that helped us with our purchase was very knowledgeable and attentive.
We ordered what I needed and it was perfect and on time too
Great experience! My son is happy and asking to go back to JAX to buy additional accessories for his bike. Thank you.
My bike was serviced in the time & manner that the sales person indicated. I was satisfied.
Always find what I need at this store and staff answers all my questions quickly and politely.
Tech who took care of me(didn't get his name) was very thorough in doing my repair and installation, and was also very personable.
Professional services
They're efficient and accommodating!
Employees are knowledgeable and friendly.
Helpful staff. They were able to quickly repair my bike tires.
Good people...explain things clearly and get the job done quickly and effectively. Good shop, good bikes, good service, good people.
Helpful staff.
I brought my wife’s bike in to repair a tire under warranty. The bike had not been ridden for several months as we were having a baby. It was pretty dirty. Not only did they fix the tire, but they cleaned the bike! It looked like new when I picked it up!
Honest customer service and quality workmanship.
Luke has great knowledge and experience. He was sincere and honest.
The customer service was excellent..the staff was friendly ..they assembled my ebike rack and even made sure it fit properly in the car..
Great service , very knowledgeable technicians , thank you so much for fast service..
selection of quality and staff is always helpful and pleasant
John answered all my questions, was very personable and easy to talk to. I will consider Jax-Laguna Niguel for future purchases and will recommend it to my friends. keep up the good work.