Jax Bicycle Center

Customer Testimonials

Report a concern   March 29, 2020 — Rated 10 out of 10 by Danny and Angelita Scott Jax Bicycle Center - Murrieta
What do you like about our products and services?

Love the new bikes the employees are amazing very knowledgeable and friendly.

Report a concern   March 29, 2020 — Rated 10 out of 10 by J.M. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Good people good prices.

Report a concern   March 29, 2020 — Rated 10 out of 10 by A.R. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

You had what I needed, I was helped quickly and efficiently

Report a concern   March 29, 2020 — Rated 10 out of 10 by D.C. Jax Bicycle Center - Irvine
What do you like about our products and services?

Service was outstanding! Thanks again!

Report a concern   March 29, 2020 — Rated 10 out of 10 by Roy Martinez Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

The service and professionalism was outstanding.

Report a concern   March 29, 2020 — Rated 10 out of 10 by M.D. Jax Bicycle Center - Claremont
What do you like about our products and services?

Love my new Towney Go. Service was great. Thanks Ian, Nelson, and OC.

Report a concern   March 29, 2020 — Rated 10 out of 10 by G.P. Jax Bicycle Center - Murrieta
What do you like about our products and services?

So kind and helpful. I have purchased 5 bicycles here. The experience and service are exemplary

Report a concern   March 29, 2020 — Rated 10 out of 10 by M.O. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Great friendly service

Report a concern   March 29, 2020 — Rated 10 out of 10 by David Mann Jax Bicycle Center - Claremont
What do you like about our products and services?

Personal attention and manners of all staff. Competent good work on my bike.
Stephen did a peak tune up for me Saturday and when I picked up, he spent 5 minutes with me answering questions and telling me everything he had done and replaced. I really appreciated this.
David

Report a concern   March 29, 2020 — Rated 10 out of 10 by M.D. Jax Bicycle Center - Irvine
What do you like about our products and services?

You guys made it super easy even in these challenging times. I was glad your store was open so I could drop it off (and you were cleaning all the time). And the communication about when my bike would be ready was perfect - and i could pick it up while maintaining safe distance.

thanks for staying open. You all must know that bikes are making us extra happy these days!

Report a concern   March 29, 2020 — Rated 10 out of 10 by A.M. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

You are local, meaning parts and service are available to me now. Fair price and friendly people.

Report a concern   March 29, 2020 — Rated 10 out of 10 by Lodi Clark Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Friendly and knowledgeable staff

Report a concern   March 29, 2020 — Rated 10 out of 10 by R.C. Jax Bicycle Center - Chino Hills
What do you like about our products and services?

O.C. And the Jax team went the extra mile on short notice to make sure my Son received an out of stock bicycle in time for his birthday.
Thanks again!!

Report a concern   March 28, 2020 — Rated 10 out of 10 by Todd Barsby Jax Bicycle Center - Murrieta
What do you like about our products and services?

You sell trek

Report a concern   March 28, 2020 — Rated 10 out of 10 by Shannon Pettinger Jax Bicycle Center - Fullerton
What do you like about our products and services?

Customer service was excellent. Thorough, consistent and patient. We live in YL but will continue to go back to Fullerton because we were so impressed and had such a great experience.

Report a concern   March 28, 2020 — Rated 10 out of 10 by S.S. Jax Bicycle Center - Irvine
What do you like about our products and services?

The staff was friendly and responsive.

Report a concern   March 28, 2020 — Rated 10 out of 10 by Luis Blake Jax Bicycle Center - Fullerton
What do you like about our products and services?

The service is amazing, they are friendly, knowledgeable, helpful, and they do great bike service work.
Their products are of great quality.

Report a concern   March 28, 2020 — Rated 10 out of 10 by Keith Sielaff Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

All the employees were very friendly and helpful. I explained what I was looking for and they were able to guide me to the right bike. I’m very happy with my experience and purchase. Thank you!!!

Report a concern   March 28, 2020 — Rated 10 out of 10 by Mike Salomon Jax Bicycle Center - Murrieta
What do you like about our products and services?

Always first class service year love using somebody that I can trust thanks again

Report a concern   March 28, 2020 — Rated 10 out of 10 by D.D. Jax Bicycle Center - Chino Hills
What do you like about our products and services?

Customer service and great product. Keep it up!

Report a concern   March 28, 2020 — Rated 10 out of 10 by Robert Dias Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

I dropped off my bike for repairs just a day before Jax closed for Corona shutdown.
My bike was stuck, a few days later i get an email that it was ready to pick up!

Jax on the ball!!! and as per usual, great work too!!!

Thanks Guys for making me happy as per the Jax claim to fame.

Robert

Report a concern   March 28, 2020 — Rated 10 out of 10 by N.C. Jax Bicycle Center - Claremont
What do you like about our products and services?

The entire staff at Claremont are very friendly and helpful.
OC is a great person to deal with, very amicable and knowledgeable.

Report a concern   March 28, 2020 — Rated 10 out of 10 by I.S. Jax Bicycle Center - Chino Hills
What do you like about our products and services?

Had what I needed

Report a concern   March 28, 2020 — Rated 9 out of 10 by David Frederick Jax Bicycle Center - Chino Hills
What do you like about our products and services?

The tune up and rehabilitation of my bicycle is wonderful. Despite confusion about closings and the Coronavirus, Jack got the job done. Thank you.

Report a concern   March 28, 2020 — Rated 10 out of 10 by E.W. Jax Bicycle Center - Fullerton
What do you like about our products and services?

Friendly and great service.

Report a concern   March 28, 2020 — Rated 10 out of 10 by Michael Arends Jax Bicycle Center – San Clemente
What do you like about our products and services?

They were friendly and very helpful. It was easy, quick, and did an excellent job. Bike is better than ever!

Report a concern   March 27, 2020 — Rated 10 out of 10 by J.M. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Went in looking for a bike with my brother for his kids

Report a concern   March 27, 2020 — Rated 10 out of 10 by Patrick Meagher Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Thank you Jimmy P. and team Jax’s for always taking good care of my bike and me!
Thank you for being open during these strange times. Patrick M.

Report a concern   March 27, 2020 — Rated 10 out of 10 by N.T. Jax Bicycle Center - Irvine
What do you like about our products and services?

Great staff and quick turnaround on special orders. Love Jax!

Report a concern   March 27, 2020 — Rated 10 out of 10 by T.S. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

I appreciated very much that Jax created a system for being open during COVID-19 as I depend on my bike for transportation.

I've been coming to Jax for several years now. It would be nice if there was way to cut-down on the turnaround time to next day instead of often two days later.

Lastly, would be nice if Jax had parts inventory instead of having to order, with them arriving a week later, e.g. if one Jax could obtain a part from another Jax.

This is all fine tuning. Overall, pleased with the service.


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