Customer Testimonials
Knowledeable
Convenient
Great service from knowledgeable staff. Very helpful with adjusting seat and handlebars. Thanks!
The warranty and friendly service.
Friendly and helpfull
The team at Jax Bicycles is the best!!! Quick, thorough, affordable and fair service!!! Highly recommend these guys
Great shop, ever so friendly and knowledgeable. Fixed my bike while I was at the RV campground. had it ready the next morning and actually let me come in a little bit early while we’re heading out. Very nice
Knowledgeable technicians.
Great service and quick😀
Excellent and fast service!
Braxton is really helpful and knowledgeable.We really likes working with him.
We took my 20 year old bike in for a tune up. Our mechanic,Wyatt Barnes, was so thorough with explaining what my bike needed. He also took us around the store to check out the other bikes. I considered buying a new one because mine needed so much work. We decided to do the work on my bike, and Wyatt assured me he would make it like new. He went above and beyond caring for my bike. It looked brand new¡ He even steel wooled my frame. He got it back to me sooner than he quoted. I would recommend their services, even though the shop is pricier than many of the smaller stores. The service and final product made it all worth it! Thank you, Wyatt¡!
Was able to make an appointment for service in 2 days from my inquiry. I was on time and they were able to do a complete brake bleed and new pads and called me about 2 hours later to say it’s ready for pick up
The staff is always courteous and helpful and all services are completed expeditiously.
Extremely helpful customer service! Patient and kind.
Friendly competant staff
I had a warranty issue recently on a Fox rear shock. Your shop personnel went above and beyond to assist with the warranty. Great customer service.
Thank you
Name removed
Phone number removed
The employees were very knowledgeable about what services were needed. Very polite and straightforward. And they finished the work on the bike in way less time than promised so that was a big plus.
Always helpful with any issue
Always professional, knowledgeable, friendly and helpful.
Excellent service. Nick is the best.
Brought two bikes in after having them incorrectly serviced somewhere else. The Cyclist team quickly determined what needed to be fixed, and what could be improved. One bike was done in 24 hours and glides like it is brand new. The other they took for a week to fine too. It also now rides smoother than it ever has. I’m so glad I brought my bikes in; they have gained a Customer.
Jeff was a great help m! Great service and parts.
Staff was super friendly and helpful, really great about touching base and filling me in on parts availability and timing constraints I had to deal with having a pending trip that I needed my bike to be ready for. Great service, work seems to be top notch as well. Always a great experience getting work done at Jax.
Great place with friendly people. I will continue to do business with them. Thank you for great service.
Robert, the store manager was very helpful to assist me in finding a good bike for senior citizen like me. My only suggestion is having the TRECK cycle company create a bigger monitor display 5/8 size for old people to see better with large letters and numbers. Thanks. First name removed
Very patient, kind and friendly. Answered all my questions. Overall a great experience.
Thank you. Mr Jeff and Andrew
The staff at Jax bicycle shop in Huntington Beach is always friendly with a prompt and knowledgeable staff who always goes above and beyond in the areas of sales, service, and customer care.
Jax in HB is my go to bike shop to get anything for my road bike or beach cruiser.
It’s always about the people! I had the basic maintenance performed and they did a good job explaining what I needed before they started. Joe was very helpful and listened to my concerns and answered questions. I’ll be back🤠
Thomas, David, and the whole crew are fabulous. Very customer service-oriented