Jax Bicycle Center

Customer Testimonials

Report a concern   May 22, 2024 — Rated 10 out of 10 by Michael Lloyd Jackson Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Everyone was helpful and professional.

Report a concern   May 22, 2024 — Rated 10 out of 10 by Rich Paquelet Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Great service and a fantastic parts selection!

Report a concern   May 22, 2024 — Rated 10 out of 10 by J.K. Jax Bicycle Center – San Clemente
What do you like about our products and services?

Had my Bosch powered Surly BigEasy brought in for warranty service.The entire staff that I was in contact with were awesome. My bike was there for two weeks.They totally made sure the bike was out of harms way,while waiting for Bosch to mail out the necessary parts to get the bike up and running. Couldn't be more pleased with their service and attitude. Many thanks to
Lee ,Jason and Andrew..Highly recommend JAX.
Thanks again... First name removed

Report a concern   May 22, 2024 — Rated 10 out of 10 by A.M. Jax Bicycle Center - Irvine
What do you like about our products and services?

Best Customer services

Report a concern   May 22, 2024 — Rated 10 out of 10 by Yvonne Lichtenhan Jax Bicycle Center - Long Beach
What do you like about our products and services?

Anders is the most awesome guy to work with.
Anders is a true asset to this company. It’s very knowledgeable friendly goes out of his way to make his clients feel special. Definitely would recommend anybody. Long Beach branch is the best.

Report a concern   May 21, 2024 — Rated 10 out of 10 by J.G. Jax Bicycle Center – San Clemente
What do you like about our products and services?

Great service and nice people.

Report a concern   May 21, 2024 — Rated 10 out of 10 by D.S. Jax Bicycle Center - Murrieta
What do you like about our products and services?

The service people are always nice, professional and answer all my questions. Really appreciate the non high pressure sales too. Definitely recommend your shop…

Report a concern   May 21, 2024 — Rated 10 out of 10 by Yuki Mito Jax Bicycle Center - Irvine
What do you like about our products and services?

I asked them to fix my tire. They took care of it quickly and were friendly and polite.

Mr. Don was a wonderful gentleman.

Best.

Report a concern   May 21, 2024 — Rated 10 out of 10 by Chris Defer Jax Bicycle Center - Irvine
What do you like about our products and services?

super awesome....got seat fixed too. guys in back rock

Report a concern   May 21, 2024 — Rated 10 out of 10 by S.C. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Great service from the manager at the yorba Linda store!

Report a concern   May 20, 2024 — Rated 10 out of 10 by Cindy Lord Jax Bicycle Center – San Clemente
What do you like about our products and services?

Friendly likeable staff, knowledgeable, answered all my questions and listened to my concerns and needs carefully

Report a concern   May 20, 2024 — Rated 10 out of 10 by L.T. Jax Bicycle Center - Irvine
What do you like about our products and services?

you guys are classy and knowledgeable.

Report a concern   May 20, 2024 — Rated 10 out of 10 by Michael Young Jax Bicycle Center - Murrieta
What do you like about our products and services?

Speed and updates with quality work.

Report a concern   May 20, 2024 — Rated 10 out of 10 by A.D. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

We came in yesterday for a helmet and you had a great selection. The customer service was amazing. Misty was super helpful, knowledgeable and professional.

Report a concern   May 20, 2024 — Rated 10 out of 10 by S.R. Jax Bicycle Center - Irvine
What do you like about our products and services?

Super awesome staff and experience all the way around. Thank you guys

Report a concern   May 20, 2024 — Rated 10 out of 10 by A.T. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Helpful employees

Report a concern   May 20, 2024 — Rated 10 out of 10 by Dave Kashou Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Very friendly and helpful people. Make you feel welcome.

Report a concern   May 19, 2024 — Rated 10 out of 10 by Karen Boller Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Misty was absolutely the best Thank you

Report a concern   May 19, 2024 — Rated 10 out of 10 by Annette Medlin Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Jimmy provided excellent customer service & was able to answer all our questions regarding your Electric Bike selection.

Report a concern   May 19, 2024 — Rated 10 out of 10 by M.G. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Everyone in the store very friendly and helpful

Report a concern   May 19, 2024 — Rated 10 out of 10 by Nancy Press Jax Bicycle Center - Long Beach
What do you like about our products and services?

The service of your staff. They educate you to make a wise purchase.

Report a concern   May 19, 2024 — Rated 10 out of 10 by K.F. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Staff is always so helpful! The staff is very knowledgeable about bikes, and all the accessories as well.

Report a concern   May 19, 2024 — Rated 9 out of 10 by Daryl Corbin Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Helpful service, Jesse always helpful and knowledgeable in the maintenance and repair of our bikes , particularly my 2023 Madone

Report a concern   May 19, 2024 — Rated 10 out of 10 by Wilfredo Molina Jax Bicycle Center - Long Beach
What do you like about our products and services?

Everything fast and very convenient

Report a concern   May 19, 2024 — Rated 10 out of 10 by J.G. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Knowledgeable sales and service staff

Report a concern   May 18, 2024 — Rated 10 out of 10 by Gene Samuels Jax Bicycle Center - Long Beach
What do you like about our products and services?

Excellent repair service. Very knowledgeable associates.

Report a concern   May 18, 2024 — Rated 10 out of 10 by M.P. Jax Bicycle Center - Claremont
What do you like about our products and services?

Very knowledgeable and friendly.

Report a concern   May 18, 2024 — Rated 10 out of 10 by D.K.M. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Friendly, knowledgeable service. Great products.

Report a concern   May 18, 2024 — Rated 10 out of 10 by D.A. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Even though the store was busy, the staff took the time to explain the repair. They also showed me how to put the bike in my car without removing the front wheel.

Report a concern   May 18, 2024 — Rated 10 out of 10 by P.O. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

I needed some chain lube and wanted to try something different. The associate (can't remember his name) was very friendly and super helpful. He showed me all the chain lube options in stock and took the time to go over all the differences between them.

Overall very positive experience. I have been coming here in and off for years and I will continue to do so. Keep up the great work!


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