Jax Bicycle Center

Customer Testimonials

Report a concern   January 27, 2020 — Rated 10 out of 10 by T.S. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Helpful young service technician

Report a concern   January 27, 2020 — Rated 10 out of 10 by M.P. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Your sales person was friendly and helpful, the store is clean and organized.

Report a concern   January 27, 2020 — Rated 10 out of 10 by Robert Matias Jax Bicycle Center - Murrieta
What do you like about our products and services?

Service was above average.

Report a concern   January 27, 2020 — Rated 9 out of 10 by V.R. Jax Bicycle Center - Irvine
What do you like about our products and services?

Helpful sales team, no pressure attitude.

Report a concern   January 26, 2020 — Rated 10 out of 10 by Sam Gupta Jax Bicycle Center - Irvine
What do you like about our products and services?

Friendly staff who go out of their way to help

Report a concern   January 26, 2020 — Rated 10 out of 10 by Garey Mccrary Jax Bicycle Center - Long Beach
What do you like about our products and services?

Great Quality ,friendly and knowledge

Report a concern   January 26, 2020 — Rated 10 out of 10 by Chandler Endresen Jax Bicycle Center - Murrieta
What do you like about our products and services?

Service was excellent! Vince and Jordan were first class the entire time and answered all my questions and ensured I chose the right bike.

Report a concern   January 26, 2020 — Rated 10 out of 10 by Martin Macias Jax Bicycle Center - Long Beach
What do you like about our products and services?

Very knowledgeable, professional approach

Report a concern   January 26, 2020 — Rated 10 out of 10 by German Pinon Jax Bicycle Center - Claremont
What do you like about our products and services?

Excellent service!

Report a concern   January 26, 2020 — Rated 9 out of 10 by K.G. Jax Bicycle Center - Irvine
What do you like about our products and services?

Helpful staff, prompt delivery.

Report a concern   January 26, 2020 — Rated 10 out of 10 by Jon Cudeback Jax Bicycle Center - Long Beach
What do you like about our products and services?

I have been going to Jax bikes for over 20 years. Jax Long Beach has always provided great bikes, personal and professional service. Jax stands behind the bikes they sell and are prompt with any repairs. They won’t try and sell you a whole wheel set when you just need a hub repair. My most resent repair went just as the mechanic stated and I had my bike back sooner then originally promised. Derick in the serve department and Jordan in the sales area are 2 of the reasons why Jax continues to earn my business.

Report a concern   January 26, 2020 — Rated 10 out of 10 by Brian Crooker Jax Bicycle Center - Irvine
What do you like about our products and services?

Friendly, knowledgeable staff and great prices.

Report a concern   January 26, 2020 — Rated 10 out of 10 by R.D. Jax Bicycle Center - Murrieta
What do you like about our products and services?

This shop was very honest and willing to work with me. I was not sure on a size bike for myself and they only had a large. I took it out on the trails and seemed a bit small. They told me no problem and went ahead and ordered in an XL , it will arrive in a few days just to make sure I am happy. Now that is customer service. Very happy with my experience. They understand this is a big purchase.

Report a concern   January 25, 2020 — Rated 9 out of 10 by D.S. Jax Bicycle Center - Claremont
What do you like about our products and services?

The last few times I've been in the store, the people working have been particularly nice and personable. That goes a LONG way in making me want to return there to shop in person. I should point out that I could probably find cheaper products online, BUT, obviously, when shopping online I get zero customer service. I go to Jax because the people working there are nice and inviting and seem genuinely interested in helping me out and talking about bikes. This is by no means to sound nasty or threatening, but I would say that if the customer service were not as good as it was, I would just shop online.

Report a concern   January 25, 2020 — Rated 10 out of 10 by Sennen and Jolyn Chow Jax Bicycle Center - Murrieta
What do you like about our products and services?

Jon was great helping me grab the right gear and explaining the differences.

Report a concern   January 25, 2020 — Rated 10 out of 10 by D.H. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

First name removed was very knowledgeable and helpful

Report a concern   January 25, 2020 — Rated 10 out of 10 by G.H. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Derek at the Long Beach store went above and beyond to assist me with a mechanical issue. He seemed very genuine as well as knowledgeable.

Report a concern   January 25, 2020 — Rated 10 out of 10 by Keith Whyte Jax Bicycle Center - Irvine
What do you like about our products and services?

Jacob was outstanding with helping me get the pedals I needed. He talked me through several options to come up with what was best for me.

I will be back for sure and was riding today with a buddy telling him the same. Thanks guys for being in Irvine!

Report a concern   January 25, 2020 — Rated 10 out of 10 by Tom Ward Jax Bicycle Center - Irvine
What do you like about our products and services?

They fixed my bike quickly and efficiently and everybody was very nice to me.

Report a concern   January 25, 2020 — Rated 10 out of 10 by J.G. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

i was looking for a bike helmet for myself and my 2 year old grandson. I believe employee name was "Armando" who helped me find just the right helmets. He was very knowledgeable and helpful. Thank you

Report a concern   January 25, 2020 — Rated 10 out of 10 by Bill Jorgensen Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Fast knowledgeable

Report a concern   January 24, 2020 — Rated 10 out of 10 by D.K. Jax Bicycle Center - Long Beach
What do you like about our products and services?

I appreciate the knowledge of the mechanics

Report a concern   January 24, 2020 — Rated 10 out of 10 by G.S. Jax Bicycle Center - Long Beach
What do you like about our products and services?

The guys working at Jax were extremely helpful and informative. I had multiple questions and concerns and they were able to answer and dissolve all of them! 10/10 would highly recommend anyone to Jax for any cycling needs.

Report a concern   January 24, 2020 — Rated 10 out of 10 by Michael Yurevich Jax Bicycle Center - Long Beach
What do you like about our products and services?

Jordan is awesome, and super helpful answering any questions you may have. Shout out to him & everyone else @ Jax. Thanks guys!

Report a concern   January 23, 2020 — Rated 10 out of 10 by Donald Charnofsky Jax Bicycle Center - Long Beach
What do you like about our products and services?

Knowledgeable staff in all aspects of cycling,
Very reasonable and competitive prices. Willing to upgrade parts at cost if standard items are not available.

Report a concern   January 23, 2020 — Rated 9 out of 10 by M.H. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Excellent service very knowledgeable.....Thank you.... #fatbikes

Report a concern   January 23, 2020 — Rated 10 out of 10 by Dan Gilkerson Jax Bicycle Center - Long Beach
What do you like about our products and services?

All though it was an older road bike that I was putting carbon wheelset on, they treated my like it was my special bike.

They were able to put the right spacer on my 7 speed cassette that would work on the new hub. When I finished putting the wheelset, brought it back to adjust the rear derailleur and rear brake.

Overall, was pleasantly surprised by the way I was serviced. I would definitely bring my regular road bike in for service.

Report a concern   January 23, 2020 — Rated 10 out of 10 by James Mclaughlin Jax Bicycle Center - Chino Hills
What do you like about our products and services?

Very friendly and prices were good.

Report a concern   January 23, 2020 — Rated 10 out of 10 by Greg Gauthier Jax Bicycle Center - Murrieta
What do you like about our products and services?

JAX is the only shop I'll go to when it comes to service. The staff is awesome and always great to talk to. I have nothing but good things to say about the products, services and people at JAX.

Report a concern   January 23, 2020 — Rated 10 out of 10 by Kelly Reynolds Jax Bicycle Center - Long Beach
What do you like about our products and services?

I love that your product selection is fairly priced. Being able to browse and order online is a huge benefit. The option for in-store pickup is also a major plus.


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