Customer Testimonials
Good people good prices.
You had what I needed, I was helped quickly and efficiently
Service was outstanding! Thanks again!
The service and professionalism was outstanding.
Love my new Towney Go. Service was great. Thanks Ian, Nelson, and OC.
So kind and helpful. I have purchased 5 bicycles here. The experience and service are exemplary
Great friendly service
Personal attention and manners of all staff. Competent good work on my bike.
Stephen did a peak tune up for me Saturday and when I picked up, he spent 5 minutes with me answering questions and telling me everything he had done and replaced. I really appreciated this.
David
You guys made it super easy even in these challenging times. I was glad your store was open so I could drop it off (and you were cleaning all the time). And the communication about when my bike would be ready was perfect - and i could pick it up while maintaining safe distance.
thanks for staying open. You all must know that bikes are making us extra happy these days!
You are local, meaning parts and service are available to me now. Fair price and friendly people.
Friendly and knowledgeable staff
O.C. And the Jax team went the extra mile on short notice to make sure my Son received an out of stock bicycle in time for his birthday.
Thanks again!!
You sell trek
Customer service was excellent. Thorough, consistent and patient. We live in YL but will continue to go back to Fullerton because we were so impressed and had such a great experience.
The staff was friendly and responsive.
The service is amazing, they are friendly, knowledgeable, helpful, and they do great bike service work.
Their products are of great quality.
All the employees were very friendly and helpful. I explained what I was looking for and they were able to guide me to the right bike. I’m very happy with my experience and purchase. Thank you!!!
Always first class service year love using somebody that I can trust thanks again
Customer service and great product. Keep it up!
I dropped off my bike for repairs just a day before Jax closed for Corona shutdown.
My bike was stuck, a few days later i get an email that it was ready to pick up!
Jax on the ball!!! and as per usual, great work too!!!
Thanks Guys for making me happy as per the Jax claim to fame.
Robert
The entire staff at Claremont are very friendly and helpful.
OC is a great person to deal with, very amicable and knowledgeable.
Had what I needed
The tune up and rehabilitation of my bicycle is wonderful. Despite confusion about closings and the Coronavirus, Jack got the job done. Thank you.
Friendly and great service.
They were friendly and very helpful. It was easy, quick, and did an excellent job. Bike is better than ever!
Went in looking for a bike with my brother for his kids
Thank you Jimmy P. and team Jax’s for always taking good care of my bike and me!
Thank you for being open during these strange times. Patrick M.
Great staff and quick turnaround on special orders. Love Jax!
I appreciated very much that Jax created a system for being open during COVID-19 as I depend on my bike for transportation.
I've been coming to Jax for several years now. It would be nice if there was way to cut-down on the turnaround time to next day instead of often two days later.
Lastly, would be nice if Jax had parts inventory instead of having to order, with them arriving a week later, e.g. if one Jax could obtain a part from another Jax.
This is all fine tuning. Overall, pleased with the service.
Love the new bikes the employees are amazing very knowledgeable and friendly.