Jax Bicycle Center

Customer Testimonials

Report a concern   December 14, 2018 — Rated 10 out of 10 by Julianna Purner Jax Bicycle Center – San Clemente
What do you like about our products and services?

I was helped by a knowledgeable employee to find the items I was researching within my price range.

Report a concern   December 13, 2018 — Rated 10 out of 10 by Mary Ruiz Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

such great employees they are all so kind and friendly, they will also help you find what your looking for so that when you leave the store your happy with your products that you buy

Report a concern   December 13, 2018 — Rated 10 out of 10 by D.C. Jax Bicycle Center - Chino Hills
What do you like about our products and services?

Chris was very helpful and knowledgeable about the products you carry. Will be back again to shop another day.

Report a concern   December 13, 2018 — Rated 10 out of 10 by K.I. Jax Bicycle Center - Claremont
What do you like about our products and services?

Very knowledgeable, great selection. Great customer service

Report a concern   December 13, 2018 — Rated 10 out of 10 by Aaron Hernandez Jax Bicycle Center - Murrieta
What do you like about our products and services?

The employees at Jax Murrieta are the most customer service oriented people I’ve dealt with. They are HONEST when it comes to repairs and quick to fix minor adjustments. They have serviced my sons bike within minutes of us arriving. I would definitely recommend anyone to take their bikes there for repairs. I am loyal to Jax Murrieta.

Report a concern   December 13, 2018 — Rated 10 out of 10 by Red Clark Jax Bicycle Center - Long Beach
What do you like about our products and services?

The service tech was great, young kid but good sales guy, will someday own his own bike shop!

Report a concern   December 13, 2018 — Rated 10 out of 10 by G.L. Jax Bicycle Center - Long Beach
What do you like about our products and services?

local to where we live. can walk there.

little pricey but quality service.

Report a concern   December 13, 2018 — Rated 10 out of 10 by B.H. Jax Bicycle Center – San Clemente
What do you like about our products and services?

The service tech walked through what he found wrong on my bike and what I could do better in the future. He also took the time to answer any questions I had.

Report a concern   December 13, 2018 — Rated 10 out of 10 by Susan Curtis Jax Bicycle Center - Murrieta
What do you like about our products and services?

Great selection of the different types of bikes and accessories. Always excellent service!

Report a concern   December 13, 2018 — Rated 10 out of 10 by E.S. Jax Bicycle Center - Irvine
What do you like about our products and services?

Personalized service to get to solution that works for you.

Report a concern   December 13, 2018 — Rated 10 out of 10 by M.B. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Great service and easy to work with

Report a concern   December 13, 2018 — Rated 10 out of 10 by Maria Hitchens Jax Bicycle Center - Irvine
What do you like about our products and services?

The flat pack is the best!

Report a concern   December 13, 2018 — Rated 10 out of 10 by A.B. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

The service was great.

Report a concern   December 13, 2018 — Rated 10 out of 10 by Jacquie Bethel Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

The number one reason we love this product is that our granddaughter is over the moon about her new bike! We walked in and she told the salesman she wanted a purple bicycle. He said he had just the thing she was looking for and BOOM she was beyond thrilled. When we said she needed a good helmet our salesman came back with the PERFECT color, which was her favorite color and that color was on the purple bike so....Yes it was "the best day ever"! Her words!
Thank you to the young man that waited on us!

Report a concern   December 12, 2018 — Rated 10 out of 10 by Ann Stowell Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Knowledgeable sales staff

Report a concern   December 12, 2018 — Rated 10 out of 10 by B.L. Jax Bicycle Center - Murrieta
What do you like about our products and services?

I like the fact that JAX does repair's in house

Report a concern   December 11, 2018 — Rated 10 out of 10 by Ralph Buchanan Jax Bicycle Center - Long Beach
What do you like about our products and services?

Always helpful and always friendly, the only bike shop I shop at.

Report a concern   December 11, 2018 — Rated 10 out of 10 by Nikol Zummallen Jax Bicycle Center - Long Beach
What do you like about our products and services?

Everyone is always helpful - thanks!

Report a concern   December 11, 2018 — Rated 9 out of 10 by F.M. Jax Bicycle Center - Irvine
What do you like about our products and services?

personalized

Report a concern   December 11, 2018 — Rated 10 out of 10 by David Bynum Jax Bicycle Center - Fullerton
What do you like about our products and services?

The customer service rep was very helpful in picking out the correct bike

Report a concern   December 11, 2018 — Rated 10 out of 10 by P.H. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Experienced bike techs that get it done as promised every single time.

Report a concern   December 11, 2018 — Rated 10 out of 10 by Andrea Cabrales Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Michael and Anthony were beyond friendly and helpful. They made us feel really welcome and open about learning opportunities for cyclists at the shop for classes or upcoming group rides. I needed my front wheel trued and Anthony helped me to find the most cost effective repair package that included maintenance I also needed. I am always happy to bring friends visiting in town to rent bikes here and my experience with the guys in this particular shop has always been positive.

Report a concern   December 11, 2018 — Rated 10 out of 10 by B.B. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Great customer service.

Report a concern   December 11, 2018 — Rated 10 out of 10 by E.D. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

first time there. very nice bike shop and well organized. only thing I would change would be to have the water fountain closer to the entrance of the door. this would also bring in more business. thank you

Report a concern   December 11, 2018 — Rated 10 out of 10 by K.M. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Staff was very helpful. I was able to buy a bike as a Christmas gift for my husband. I went in not knowing which bike he wanted, but because they know my husband, they were able to help me get the one he wanted. They also were able to keep the bike there until right before Christmas so I don’t have to try to hide it for weeks. Thanks for the help.

Report a concern   December 10, 2018 — Rated 10 out of 10 by E.H. Jax Bicycle Center - Long Beach
What do you like about our products and services?

The Sales person was very helpful in directing me to items that were appropriate. I was able complete my shipping quickly.

Report a concern   December 10, 2018 — Rated 10 out of 10 by Karla Stradley Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

The store manager and service employees were beyond helpful. They ensured that my bike was safe after picking it up from a friend's house to find it had rusted in a couple weeks time. The store manager helped me analyze the pros and cons of various bike security and lock options. They were so patient with my inexperience and lack of knowledge, even down to helping me choose a bike pump and patch kit. They treated me and my inexpensive bike with dignity and respect and superior customer service as if I was an avid bicyclist with the most expensive bike. They meet the needs of their customers, and make them feel important, no matter what their skill level. Thank you store manager and bike servicer that worked on Sunday, December 9th, at around noon.

Report a concern   December 10, 2018 — Rated 10 out of 10 by D.C. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Great service

Report a concern   December 10, 2018 — Rated 10 out of 10 by R.S. Jax Bicycle Center - Irvine
What do you like about our products and services?

Nice and quick service

Report a concern   December 10, 2018 — Rated 10 out of 10 by Greg Dale Jax Bicycle Center - Irvine
What do you like about our products and services?

It was so easy to buy a bike, Trent knew so much about the product line. I gave him a budget for what I was looking for in a road bike, he guided me to an Domane SL 6 Disk and I couldn’t be happier
Greg D


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