Customer Testimonials
Great service by Paul. Found us the perfect cruiser e-bike for us seniors. Answered all our questions and let us test drive the bikes. So far, we really enjoy our new bikes.
The team at Jax Bicycle Center in Irvine was fantastic. Nate was extremely helpful, answered all of my questions, and made sure I was properly sized for my new road bike. I really appreciate the time and attention the entire team provided. I’ll definitely be stopping by over the next few months to learn more about the bike and explore additional accessories. Thank you again for the great experience!
All of the mechanics are super nice, helpful and extremely patient. I enjoy coming in for any bike needs knowing my problem will be solved
Great shop with awesome selection.
I like Jax!
I wish the tire had not gone flat, but I do sure like coming in to Jax.
The people are great and friendly. Don’t just want to sell you a product but the right product.
My son was looking for a bike and honestly every where else they treated us like we did not deserve to buy because he’s big and tall but he is till a kid.Paul was so nice he actually take the time with out judgment of my baby size and help us as much as he could so we ended up getting him a bicycle and we definitely going to get his brothers one bicycle as well just because they took the time and the effort to make sure that he got what my son wanted and deserve.I can’t be more grateful and satisfied with his help
Great service. Completed in a few days. Fixed the problem.
Excellent service and a great addition to the community! I was having trouble installing larger gravel tires and converting to tubeless, so I returned for help. The team was knowledgeable, patient, and showed me several useful tips and tricks—all at no charge. That kind of service and goodwill has earned my future business.
Thank you, again Robert!
Best
Josh Peters is the best!!!!
Whenever I show up at Jax in Yorba Linda, I am always greeted by the guys working that shift. They ask me what i need , and they always deliver! I ride trails with a ton of thorns and even though i have tubeless tires, Mother Nature gets the best of me. I had close to 5 holes in 2 tires, he removed the thorns and shot that silicon stuff inside my tires and gave em a good spin to let the silicon do its job. It worked, i got home and rode around the neighborhood, the air stayed in. I waited til the next day and the air stayed in. Yay!!
The young men that helped me on two occasions were informative and patient. They definitely solved my problem. The prices were very reasonable.
Excellent service!
It’s not so much the products, as they are the same. It’s the service! Jesse is amazing. He provides real information that is usable. Being a cyclist himself he can offer true insight and recommendations that are worthy. He’s not pushing the best and most expensive, he’s listening to the customer and providing them with the product that matches their needs. It’s been a long time since I’ve been into a shop where I felt I could trust the staff to listen and offer what best fit my needs. Hats off to the service!
Excellent selection of bikes, fairly priced with knowledgeable, friendly staff.
Good selection. Able to price match.
Customer service was good.
They did a grea job!
Quick and thourogh.
Friendly and competent staff. Had just the bike we were looking for.
Onsite bike mechanic kind, knowledgeable and informative, and willing to assist as a walk in without having to make an appointment, for a locked shifter. Provided a recommended and much needed maintenance clean up of the chain and dry oil, plus replacement of chain and cassette in the near future.
Dave was incredibly professional, knowledgeable, and easygoing. When I was looking for a bicycle, his knowledgeable recommendations and patient guidance made the whole process incredibly smooth. He didn't just help with the bike; he also took the time to recommend all the essential gear and accessories I needed, without being pushy at all.Furthermore, all the other staff members in the shop were also super friendly, warm, and helpful. This is truly an amazing shop with an outstanding team.
Great service and on time
Great service provided by Jeff! From my initial visit and finding the right bike to special order and through pick up! I really appreciate the time and patience. Top notch customer service! Highly recommend Jax Long Beach
Solid practical repair advice, everything on time.
Good service, fast turnaround on maintenence
Great fast and friendly service
Good communication, timely service
Stores are well stocked and staff is very informative and helpful. Nate at Yorba Linda was very professional and addressed my concerns.
The staff is always friendly and extremely helpful!