Customer Testimonials
Anders is a great help. Was informative and very knowledgeable. A pleasure to work with.
Great customer service!! Turn around time for bike tuneup was 1 business day, excellent!
Thanks for arranging a demo bike from Intense cycles.
The job was excellent and far exceeded my expectations
Jack Franklin is very knowledge about the bike business and answered all of my questions. I like dealing with someone who knows what he is talking about and that is Jack.
Love the team their-- i always feel welcome and know i'm getting great service and a fair price. So excited that Derek B is there! And Anders is always amazingly helpful.
I had the Peak Performance tune-up done on my 15 year old Trek 7200.
The work was completed by promised date and my bike came out looking and performing like a brand new bike.
Excellent workmanship and customer service.
I would not hesitate to recommend Jax to Bicycle Center to anyone.
clean store helpful staff
Wish you have more apparel and accessories for MTB on the floor.
You always help when I need it.
Had a little mishap while on a ride (chain slipped on my new bike). I brought the bike in and it was handled.
Thank you.
Quick service, friendly and knowledgeable staff.
Knowledge of products and usage. Professionalism. Attentiveness to customer needs. Products and service exhibit good quality.
Great service - very helpful.
Sales person was smart, attentive without being pushy. Great job!
Jax is a well-rounded shop. Owner Dave, Tommy, Josh, and the rest of the Staff pay attention to the details that make their Customers feel valued. They are very knowledgeable and professional. The selection is adequate in all prices and categories, and for the last 5 or 6 years Jax in Long Beach has been our neighborhood Bike Shop. We do not hesitate to recommend them.
Service was great. I called ahead and was given good service over the phone, it continued from the moment I walked into the store.
Great service
Employees were very helpful.
Price point for parts and repairs were very competitive.
I’ll would recommend JAX to my friends/family.
Went in looking for a bike for my six-year-old daughter. Was over by the children’s bike are and someone came up to me and asked if we needed help. I was very clueless as to the correct size for her. However, the sales person with a very knowledgeable and heard our concerns and made suggestions for our daughter. I believe his name was Tommy and he was great.
Very happy with the service thank you
Personalized attention.
Your employees are super knowledgeable to be able to talk about your products and services to the customers.
Jordan worked with me over a several day period to make sure that the bike that I purchased fit my needs for intended use, fit, and budget. He gave me several options and explained the differences and how they would affect my utilization. he was very helpful and I would definitely ask for his assistance again.
Great service, awesome bike.
the guys in the store are great. I go to Fullerton & Placentia/Yorba Linda periodically and all of the staff are always cordial, (not snooty bike guys but still very knowledgeable about bikes and all levels of riding) easy to deal with and always confident that I am not being pressured to buy, and when I do buy I am getting a fair deal and the right products for my needs.
Very happy with the Bike I got and the purchase process. The manager was extremely accommodating & willing to make sure I got exactly what I wanted/needed.
Prompt order and service
Great service!
I like the operating hours.
I appreciated how your sales associates took the time to explain the differences between the various types/models of bikes. They answered all of my questions. When I picked up my bike, I was given tips on ways to care for my bike.
staff was helpful