Customer Testimonials
Service staff is always knowledgeable and attentive !!
Great customer service and interaction!!
Extremely friendly and knowledgeable staff!
They’re extremely helpful and informative! Great service when it comes to repairing components. I would gladly redirect friends and family to this store!
Very friendly and helpful staff, even if you have to wait sometimes.
Great service and help, regardless of the question. Thanks Anthony and Tito for always being helpful.
You team is very friendly and knowledge. You have a great selection.
Friendly staff, quick turnaround, fair pricing!
The service was great and the staff was fabulous!
We had a great experience with our sales associate (Paul I think??). We went during beach streets, he was so patient, thorough, and wanted to make sure our daughter Madison went home with a bike she loved. We are so grateful! We will recommend to others!
Jax has quality products
The staff at Jack’s Fullerton bicycle shop is by far the best. Every time I go in there I get top-notch quality service. The personal attention that they give me makes me feel valued and I seriously created a lifelong customer. I have many choices in Fullerton in the Orange County area for my bicycle needs and I will never… And I repeat, *never* go anywhere else other than Jax.
great service thanks for helping us.
The staff here is so helpful and gives you their full attention.
good service
Great and friendly!
Friendly, helpful and knowledgeable!
General Manager Dave at the HB store was very helpful.
The Yorba Linda Jax Bikes branch is outstanding. The team is professional and very customer service oriented. However, Jimmy the GM is the leader of this team and he has my business for life!! I have purchased a total of 5 bikes from this store. Jimmy has answered questions, helped with accessories, lights, apparel, wheels, bars, seats etc etc etc and I have always been pleased with his outstanding professionalism and treating me with respect!! Jimmy is a fantastic leader for Jax Bikes and a walking Billboard for the Trek Brand!! Thank you Jimmy!
Everyone at the Murrieta location is knowledgeable and friendly. They are thorough, honest, patient and helpful. It's always a fun experience when I am there. Craig was my sales representative. He went above and beyond to help me find the perfect bike for current level of riding. I went to 4 different bike stores in my area before I went to Jax's, so I can say just start with them and save yourself the time.
Staff is knowledgeable and very helpful.
Dedicated to helping solve issues with my Bike
Phenomenal service.
Great products.
Thank you
Excellent customer service and quick service!
Solid bike good customer service
Service was great. Friendly
I would really recommend to come here, the staff are nice and really helpful. I like that they let you test ride the bike before purchasing
Friendly customer service and contacted me as soon as my order was available for pickup.
All around great service. Very professional and friendly as well.
The staff is very friendly and knowledgeable about the products. Will the mechanic, was very helpful.