Customer Testimonials
Repair guy rang up my stuff even though they were busy. Didn’t expect him to, as I was just there to relax on the couch. IMT had the stuff I was looking for and got me on my way quickly.
You always have what I want and your staff are always super friendly and helpful.
Great customer service and knowledgeable staff.
It was my first visit and I was impressed! An associate helped me find what I was looking for right away and gave me some great insight that helped me choose the right piece of gear without looking it up on the internet. Cool store. The only downside is I could probably spend all my money there on cool stuff so it takes some serious self control to walk out only with what you need. Great to see a local business that's so well stocked and presented but whose prices aren't over inflated.
Great product with exceptionally fast shipping. Thanks for getting me back on the road.
Easy to use site, easy payment and received product in 2 days.
Great selection. I needed a new pair of biking shoes and plenty of options. I was able to select the shoe that fit my feet best. Can't do this on line!
Very helpful!
Willingness to use parts bought in from other sources to complete the job.
Great communication
Outstanding workmanship
The product line is excellent and the store environment is pleasant but I think the staff is over the top. Most helpful, friendly and so accommodating. Love it.
Very professional, environment is friendly and the tech showed sincere concern. I was very happy with the end results for my electric bike.
Jared was the best! He was super helpful and knowledgeable in helping me find a mountain bike. Idaho Mountain Touring was recommended to me and I'll be sure to pass the recommendation on to everyone else!
Work done on my bike was done well. Service was completed in a timely manner and the bike was ready when it was promised. Staff was friendly, knowledgeable, and helpful.
Good prices combined with quick service!
High quality products at a reasonable price. Very friendly and helpful staff.
Quick to ship :) I got everything much sooner than I was expecting
We loved the personalized service and advice. The staff was extremely helpful.
Great job on the new tires on both of our bikes. Great customer service too. Thanks so much
Name removed
Lightning fast shipping. Nothing in my order was even close to being fragile but obvious care was still used when packing it up. And I appreciated the note explaining the process for addressing any potential issues with an order. Top notch customer service, would definitely recommend!
I appreciate the knowledgeable, friendly, timely services. And being realistic about when things will be done (most recently bike service). I love IMT!
Great bike, awesome service
Fast shipping. Good communication on tracking
It was amazing customer service
Very knowledgeable staff at the downtown Boise location. Staff at the Meridian location were not as knowledgeable and did not seem to be aware of bike sales downtown.
Great options. Friendly service!
Friendly, knowledgeable, quick service in the bike shop
Helpful friendly service! We will be back!
Dax is a badass!
Quick and accurate delivery
Good, reliable service on my 15 plus year old Trek Superfly.