Customer Testimonials
I placed an order on a Sunday, of all days so I wasn’t expecting much to happen until Monday but to my surprise it was already processed for shipping only a few hours later. I definitely wasn’t expecting that kind of turn around time. Very impressed with your service. What was even more impressive was the sale price I paid for these SRAM cranks. I’ve built a lot of bikes over the years and I always shop around for the best price I can get. Idaho Mountain was never even on my radar as a possibility. Now they will be one of the first places I check for great prices and service. I also pretty much ignore requests for reviews from companies I shop from, but I had to write this one. Thanks guys, service like this will keep me coming back.
Great customer service! 😄
Thanks so much!!
Excellent service....quickly fixed issue late on a Sunday.
Always above and beyond, always faster than expected! Thank you!
Expert advice on proper fit and function of equipment to include mountain bikes and safety equipment was very helpful
Really good people and priducts
Great prices and shipping time. What else could you ask for.
The staff is friendly and kind! Love shopping here.
Great price!
I had the option of buying from a large outdoor store or locally and I will always choose local. The website was easy to navigate and purchase through and the follow up emails from Megan gave me the option of picking up at the Meridian location instead of having to drive to Boise. Megan was friendly, courteous, and answered my questions almost immediately. When I went to pick up the bike carrier today, I was met with a friendly smile and hello and served immediately. I regret not getting the name of the gentleman who helped me but rest assured that I will be doing business again with IMT.
Great prices
Great selection and service
Excellent customer service
You did what I paid you to do.
Lowest price that I found for the Shift MNC 10 ski binding I wanted, and quick ~4 day delivery.
One word, Dax! Dax’s enthusiasm, patience, and knowledge is unmatched. I I never feel like I’m being sold something. Instead my best interest is being looked after by the best in the game.
Retail section is also awesome!
Helpful and knowledgable staff!
Quality goods!
Love your stuff! Pricey but great quality.
Great variety of quality products.
Service was great.
Customer service is great. In today's business environment it is extremely difficult to find a business that truly offers great customer service. IMT is one of those business' that does.
Service as always was great friendly service efficient helpful
Great brands and customer service!
Thanks for the sock recycle center. It brought me in, and I found a good pair of pants to purchase.
Friendly folks willing to help!
IMT Meridian is my go-to for anything bike and ski. The staff is amazingly helpful, professional, and approachable. High quality service and honesty is found here!
Staff was very helpful and friendly. Like the fact that you have many different brands to look at and see in-stock even if it was not the right size at least you have some in-stock to touch and feel.
Fixed computer on bike, and serviced tires. Walked on, done in 20 minutes. Perfact!!’
The product line is great, but the staff really make the difference and is why we keep coming back
great selection, friendly staff