Customer Testimonials
Good packaging, great product - easy transaction.
Only thing shipping (though it was free) took longer than a free shipping package I ordered from another site from Canada.
You guys rock! My bike is as good as new.
Loved how I could bring in my bike and someone was willing to look at it for me. Provide a detailed explanation of what’s was going on with the bike. Quoted the repair and gave me a timeline on when it would be finished. It was a great experience
One of my friends decided to gift me a bicycle for my birthday and we picked it up at this location the bike was a trek bicycle and it had all the bells and whistles it was the perfect birthday present the people who helped us were excellent friendly cheerful and very well informed.
There is always someone to help at IMT, and they are always friendly and knowlegable.
Jake was awesome! Super knowledgeable, friendly and professional.
Seamless transaction. Great communication, including order confirmations and shipping notices. No hassle and no mess!
Service on my bike was amazing, took longer than expected but was worth the wait for the quality of work performed.
Customer service was outstanding. No pushy salesman or ego about products. Definitely recommend.
Great customer service, the staff really engaged and helped me get what I wanted. The variety of parts was nice too.
Best shop in the TV
Technicians (Jake) are very knowledgeable and helpful. Although one improvement besides helping us determine the right bike would be making sure the customer also buys the tools w air cartridges to fix a flat tire when 8 miles out on a trail.
Helpful staff with a lot of inventory to choose from.
Employees are always friendly and very thorough in repairs and answering questions. I have used them for years and they have always been helpful and friendly.
Knowledgeable staff.
Very informative and easy to talk to!
Everybody is friendly and personable when you walk in. The store is organized very well and stocks equipment that I would otherwise order online.
Helpful and friendly and very knowledgeable
Friendly staff, good information and recommendations
Worked with two different people on this particular visit - service and sales. Both were excellent and genuinely cared about making sure I found the right gear solutions to meet my needs.
Friendly staff; fast turnaround service; good pricing.
the older guy that helped me was nice and honestly cared about the bike I bought and my questions. Thanks!
The people in the store were very helpful, and they had the wagon assembled quickly.
The wagon for pets has worked very good, we have taken it out twice.
Great products and wonderful selection.
I love IMT bikes, bike apparel and clothing!
The store carries a great selection of specific brands. Quality over quantity.
Fast shipping and easy transaction
A buddy of mine showed me a product that I’d need for my bike and Idaho Mountain Touring had it in stock. Easy to purchase and shipping was great too. If I need anything else I’m definitely browsing this site again. Thank you all!
Focused, personalized attention from Dax to find and fit a bike right for me
You know your customers—and they love you, because of top-notch friendly service and great product lines over all these years—thanks for sticking with it and holding up the high standards!