Customer Testimonials
Sabrina was great. After reviewing my needs, she helped me select the perfect bike. I interacted with several other team members - super knowledgeable and helpful!
I appreciated that staff was kind, informative, and didn't try to take advantage of a novice biker. I also appreciate that Idaho Mountain Touring is a local company and I stand by supporting local.
Location, hours, service, selection, staff knowledge are all strengths at IMT
The employees at this location are the best, reason I keep coming back.
Great service — go out of their way to offer help and recommendations
It was a great store and great atmosphere! Got asked if I needed help a few times walking thru the store!
Service is always prompt and friendly!
The customer service is excellent.
Best bike maintenance team in the valley. I bought an Orbea somewhere else about eight years ago and a couple years after that had it modified and ever since then I’ve had trouble with it and have been to several shops in the valley, but your team was the only one that could dial it in. And you’ve been able to keep it dialed in. Extremely satisfied customer.
Kind, professional, personalized service.
Bike shop does a great job
Staff are very friendly and helpful
Knowledgeable staff! Stories is somewhat small, decent variety. I bought some shoes for mountain biking, and just tried them out yesterday, they worked great!
I like the fact that Idaho Mountain Touring has been a part of the local community forever!
I purchased my first mountain bike way back when ? Fast forward and I placed a phone call to request tires and tubes to restore a 30 year old kids cart. Your staff was able to help fit us with the requested products, take a cc over the phone, and have the products ready for pick up.
I like that! Thank you xxx a happy … now grandparent !
I love this place, it really is the only place I trust my bikes.
All the staff are pleasant and welcoming. Willing to help you out no matter how small or big the job is needed on your bike .
Charley was a great help in finding the best bike for our 6 year old. Many thanks
Great bicycle repair! Fast and friendly service at a fair price!
I like the variety, quality and range of brands for your products.
Your products are amazing and your service is the best! I was browsing the store and several staff members asked if I needed assistance. I happily paid a little more to support a local business who's doing things so well!
Good selection of quality products. Knowledgeable, helpful staff.
Super good sales pertsons. Helpful, courteous, knowledgble and kind.
Always have good experience shopping with IMT!
IMT has equipment for all skill levels and budgets. They have a super knowledgeable and accommodating staff.
Ryan was amazing in helping us find and purchase a new gravel bike. He was knowledgeable, took time to explain the different bikes to us, and wasn't arrogant or off-putting (what some of the other bike shops in town can be when you ask what they see as "dumb questions"). We ended up purchasing a bike and all the goodies that went with it, and Ryan installed all the items explaining how each of them worked as he went.
We will be back to purchase another gravel bike in the near future, all thanks to Ryan's knowledge, willingness to take time with us to explain the pros and cons of various brands and to go above and beyond with his customer service.
I would highly recommend Idaho Mountain Touring - and ask for Ryan! He's great!
Matt was great to work with.
Listened to my very temporary/specific needs.
Went through all the options with me and even recommended alternative solutions.
Stuck with him and intermountian because of his approach and efforts.
I’ll be a patron and advocate for a long time due to this interaction.
I went to Treck, REI, AJ's sports, and Bob's bikes looking for an Electra saddle. Finally found one at Bob's for $50. Went to your store for a po compo handle bar bag, and found out you guys were selling them for $15! I bought 2 for $32, and my brother will be there shortly to also buy 2. Has anybody told you that they love you lately? Cause I sure do.
Consistently friendly and helpful staff!
Item exactly as described. Excellent price. Fast delivery. I will buy from these folks in the future!
Took bike in for tune up and standard recommended shock/fork service. Bike came back running sick. Full shred mode now! Thanks IMT.
Braxton did a great job working with us to get the right trike and the additional items needed.
He was great to work with to adjust the trike to fit.
Thank you
Terry