Customer Testimonials
Very knowledgeable technician laid out the plan for fixing my bike. There were no surprises. Excellent work on the bike.
Fast service, quality products.
Good service, good selection.
The item I bought was an excellent offer for what I was looking for. Communication on my order and continual updates on shipping were exceptional. You can tell that this company takes pride in their business and use a personal touch that made me feel like a valued customer even considering my order was minimal.
You have quality clothing!
Great prices and fast shipping!
Always on point..great service
The quality of the sevice and products has always been top notch!
They had the bike I was looking for, and everyone was very helpful and nice.
Jake was awesome! Took his time explaining everything about the bike we were looking at and never felt any pressure. Great experience overall.
Great products and service from IMT as always.
Fast shipping, great deal on item I couldn’t find anywhere else
Great selection in addition to courteous and knowledgeable staff.
Wow! You were quick to get this item shipped out to me!! Thank you for the care you took to wrap the item and protect it. I will definitely keep you in mind for future needs.
Great personalized customer service. The staff was extremely friendly and responsive to my needs. I had a very warm and welcoming feeling. Philip went above and beyond to make sure I would be happy with my purchase.
I stopped by for a flat tire repair 10 minutes before closing time. 5 minutes later, it was done! I appreciated the quick service.
I took in my Townie 7D for a tune up after buying it in 2016. Rode this bike like a 12-year-old on a Sting Ray and loved every mile. When I picked up it looked just like the other Brand-New models. When I went for a ride, I just kept saying Wow over and over. I have been enjoying my morning ride in one higher gear because it feels so much easier to pedal. Everyone I spoke with was a great source of information and super helpful. Good Stuff Yup
There's no question you carry quality products, but I can get that anywhere. But I keep coming back because your employees know these products, care about me and how I use those products. They want me to be happy.
Great shop. Went in looking for new clipless pedals and shoes but with the great advise of staff walked out with something better (tough getting out of pedals after two knee replacements!) Thank you - we always shop at Idaho Mtn Touring when we visit Boise.
Great customer service in the whole store, but especially at bike service counter. I trust these folks completely.
Great service and a good selection of products, I always enjoy shopping here
Reliable, informative, a little “extra”!
Patagonia, SMITH & TREK - can’t go wrong! Great customer service too! Cheers!
ps - Thank you for sponsoring & supporting the Boise Brave MTBike Team!
Jake made the entire process perfect. He was extremely knowledgeable and answered all of my questions thoroughly.
Great customer service.
On a recent shopping trip, I found exactly what I needed. Thank you!
Professional and courteous
Initial service was quick. When I came to pick up, I needed something else done to the bike, and they were able to get that done in less than ten minutes.
Great selection, great staff in every department.
The bike mechanic with the long beard (I believe his name is Garret or Gage), is always super helpful, gives good advice, and does great work. He is one of the main reasons I continue take our bikes to your shop. Thanks!