Customer Testimonials
Professional and efficient. Great knowledge!
Amazing selection of the best mountain gear available. Great service and inspiring vibe throughout the store.
The service is unmatched, and the products are top of the line. I have been looking for new ski touring boots for a while, checking pricing and reviews, and thought it would be a long-term decision. First place I went to was IMT to see Dax, told him what my priorities were. He checked my feet for size and width. The first boot he brought to me was absolutely perfect fit and stiffness. Went to the checkout to find savings from what I would have paid elsewhere. Thank you
Great and timely service. Very helpful when I called.
Prompt and courteous service. Pricing for the service I needed was reasonable.
Great products! Great service! Jen was great!! Thank you!
Great selection of high quality gear and clothes. Staff is always super nice and helpful.
Products are well chosen as a result of a meticulous process and strong outdoor focus. Brand choices are among recognized industry leaders.
Services are holistic to each individual customer with close attention to preferences.
Really appreciate the staff and their quality work.
Selection and quality.
Brought my bike in for a tune up and issue with a loose stem. Dustin took time to show me what was going on with the stem and how to fix it. I appreciate that! The tune up was done on time and bike is riding great. Thanks!
great guys fast friendly service repaired my flat rear tire on my electric bike in a matter of a few minutes and had me back on the road in no time. Very reasonable pricing and great product knowledge.
Friendly and excellent service!
Lots of great gear and helpful employees
The great customer service
Employees are always vert helpful
Great service pretty expensive for some services like boxing a bike $130 is pretty steep after buying 3 bikes and then getting charged for a box that should be free and a 15min job for a bike tech
Prompt shipping, great price!
Staff was super helpful. Skis were as promised. Thank you
Great customer service and bike shop support
Helpful staff, great selection. I love shopping local too.
Everyone was so knowledgeable and helpful. We came in knowing nothing about cross country skis and they educated us and got us some really nice skis. They even drilled the holes for the bindings and installed the bindings while we waited since they knew it was a long drive to/from McCall. Also picked up great gear on clearance!
Always great service & advice here.
Great bike shop. Everyone very helpful and knowledgeable.
Will always use them.
This store has all the gear and clothing that I am typically looking for. They have awesome customer service (Dax is the best!).
I had a bike fitting with Dax. He was patient while helping me sort out a seat for my bike that works.
They had what I needed. Great price. Fast shipping. Was shipped the day I ordered it.
Team was super helpful in helping me pick out the things for my bike that I needed. Walked me through everything and gave me advice on tips and tricks. 10 out of 10 experience.
Great service, thanks!
i have been going to IMT for at least 20 years. I like that they are locally owned and carry quality outdoor gear and clothing. Their staff has always been friendly and helpful.