Customer Testimonials
The lady was very knowledgeable and took her time to make sure I’d get the right products!
Great customer service!
I like wide variety of products IMT has to offer and being able to see them in person prior to purchasing.
The product was exactly as described and shipping was very efficient. Thank you so much!
Loved the product and it was shipped right aeay
Knowledgeable staff. Ready to go the extra mile for customers
I like that you were all wearing masks, and had them for your customers too. And of course you staff is helpful as usual.
Love all products and the staff is friendly and knowledgeable!
The best part f IMT Is the staff, every time I’ve been in the staff has been awesome!
great staff. Lots of product
I called Idaho Mountain Touring and spoke with Morgan to see if they had the bike I wanted in stock and was informed the last one sold that I had wanted. Morgan called me back a few hours later letting me know that someone had returned a bike that was exactly what I wanted and put it on hold for me to check out the next day. I was so grateful to Morgan for calling me to notify me of this, and she did a great job helping me out the next day with my purchase. I was also assisted by a man (I wish I could remember his name) and he went above and beyond helping me get my bike in the trunk of my car to take home. Super happy with my experience and will definitely be back for future purchases! Thank you! 😊
Dana was wonderful! I was new to mountain biking and she really helped show me what to look for in a new bike. I had a great experience!
We thought the staff was very friendly and helpful! We love our new bikes!
The employees at the Cherry lane store have been great with the purchase of my bike as well as adjustments, like putting on my pedals.
Careful attention to social distancing. Great, friendly, knowledgeable service. Honesty. Reasonable prices.
Accessories in stock. Great sales people
Service was well done, affordable, and very fast, even for walk-in service!
Great service and very helpful guidance/recommendations
Walk in bike repair and friendly service.
Loved our new Yepp Mini seat. Super easy to order and very fast shipping. Would definitely recommend!
The staff is ALWAYS helpful and friendly - going above and beyond to answer questions and give advice!
Great customer service, very helpful and knowledgeable staff.
good selection, friendly service.
I really liked your staff. I felt no pressure.
This is a great store with knowledgeable staff and a very homely atmosphere
Courteous friendly service. I have had contact with two or three individuals all are very good folks who are willing to help.
I love pretty much everything. ID MT Touring is my go-to for bicycle gear, service, and expertise as well as ski and other outdoor fun. Don't change a thing!
Great products, great prices, quick service.
Great customer service!
Quick and responsive.