Customer Testimonials
Excellent service from ordering to shipment received on purchased products.
Trek and Ibis are both well respected brands offering quality products.
Ryan was a fantastic salesman.
You have great products and the staff is always knowledgeable and helpful with my purchases.
Thank you for the quick personalized service and quick shipping. Everyone was courteous, professional and quick on the phone and over email.
generally have what i need and you actually say hello when i walk through the door ;)
Friendly staff
It was easy to order and a great selection
Location near my house
Very friendly service. Great customer service.
Easy ordering, quick shipping and personalized thank you’s!
Great service!! The salesperson went WAY ABOVE AND BEYOND!!
An exceptional level of expertise and willingness to help combined with a great product selection. Thank you!
Hannah was excellent, helped us and was not afraid to get exact details and specs of the electric bikes we were looking at. She went out of her way to find a good fit for us. I would definitely come back and look forward to working with Hannah again.
Nice people and good selection of products
IMT is very professional and the service is always great.
Easy to navigate, easy to purchase, and you had exactly what I wanted.
Good selection of products, room to roam, knowledgeable associates.
Easy to order online and pickup. Also very friendly staff.
Very personal. Friendly and knowledgeable. Emma was great.
The staff are top notch and uber courteous, knowledgeable and honest. They treat you like family which is extremely rare in today's age.
All the staff at Idaho Mountain Bike Touring were knowledgeable and made my search for a bike easy and convenient. After purchasing a bike from the shop, they offered to ship it to another location closer to my residence for convenient pickup in another state.
I highly recommend Idaho Mountain Touring, they care about their customers and the service they deliver is unmatched.
Thanks for a great experience!
Great people. Very courteous and respectful staff. Willing to help anyway they can and even discount their services.
This is my second visit in two years and they do good work.
Prices are more than reasonable considering the amount of time they spent on my bikes.
Bike is working better than it ever has as they go over all the working parts and also clean every nook and cranny.
They take the Covid-19 seriously and I was impressed with how clean the shop was and all the precautions.
I give these outfit top marks and will definitely return for service in the future.
S.G.
Meridian, Idaho
Easy to navigate website. Fast delivery!
Ordered a bike rack online but called the store for additional information and questions. I received excellent customer service, so patient and informative, above and beyond my expectations. Ordering online was quick and efficient, I think it shipped the same day. Thank you very much, wonderful experience
Good people, good stuff, good hours.
Excellent service. Bike technician gave thorough explanation and overview of necessary repairs. The date of service to be completed was to the day. When I arrived, the bike looked as if I was buying it brand new out of the box. Would not be necessary to look any further for all your bike purchases, parts, and service. Top notch bike shop! Thanks for the wonderful experience.
Sales rep was awesome! No pressure, friendly— solid advice!
I really like the care they put in the tuning of my bike, and the knowledgeable staff in gear that I should get. They don’t over sell and never thought I should toss something away. Never felt like the upsold me on something I did not need.
Locally owned, carry great stuff, lots of variety
The sales team was fantastic!