Customer Testimonials
First time visiting the store and from the beginning I felt taken care of. I love my new bike. It is exactly the one I have been wanting. I received excellent customer service. Thank you!
Excellent products & excellent customer service!
Great and knowledgeable staff!
Great customer service and bike knowledge!
Easy to deal with. Downside is when I tried to order a bike from meridian location it was on backorder until March 2022. I had a look online and their boise store had it in stock. Why was this not offered as an option?
Great service , fast, way cool staff
Easy, great selection, and friendly staff.
A lot of selection. Friendly, helpful (but not pushy) and knowledgeable staff.
everything
Excellent service friendly, thorough and knowledgeable.
Emma has been incredible every time we come in. She helped fit our daughter for a bike helmet and recently made returning an item easy and quick.
Great team and great service!
Knowledgeable, polite , efficient!
Product we wanted was out of stock or unavailable on many websites, but you had them in stock
Selection
IMT has great outdoor products and always has good service. Staff is knowledgeable! It's one of my favorite stores.
Very good price, shipped quickly and charged fair shipping. unlike other online stores that rip you off on shipping cost.
Thank you, Bill
Great service, knowledgable staff, professional attitude, yet very friendly and welcoming.
They have excellent customer service...Thanks Amanda!
Hannah and Bill are awesome!
Variety of products. Very knowledgeable personnel.
Staff is always available and helpful and I like shopping local.
Great selection of outdoor products and friendly, helpful staff. I enjoy being able to walk over to this store to browse as it is close to my home.
The guys that work there are very helpful and nice.
MIND BLOWN
Great experience every time!
Everyone there is great. We have done business with IMT for years. The entire staff has always been nothing but extremely accommodating. We have sent many friends there and they have also been very happy. Thanks for the great service.
Very dedicated employees that are customer oriented. Great selection of merchandise.
Very happy with the service. Bike was ready in about a half hour! Thank you!
really appreciate the customer service I had in working out gift card. Great march is always in stock, nice local store