Customer Testimonials
You had the product I needed in stock and it was delivered amazingly fast!! Thank you!!
Clean, friendly store. Knowledgeable stafff
Excellent email communication after having made an online purchase
The item was as described. Works great
Nobody else had the item I was looking for in my size except for Idaho Mountain Touring. I was happy to support a local shop, even though it isn’t local to me personally. Great service and fast shipping. Nice communication as well.
Super fast, super friendly and awesome communication and follow up to ensure the job was done to my satisfaction!
Great quality and helpful service!
Service was great. Took my 2 year old in there for a new helmet. I don't think I've ever met someone so patient with a child
Very friendly and helpful staff!
Awesome company!🙂❤
Good quality products!
Very speedy delivery! We expected a long wait, since it was a very specific bike, and one that we had searched for at least 2 weeks. We had it on our porch within 10 days.
Great selection. Great people. Great store!
Friendly and helpful staff.
I have always had great service at Idaho Mountain Touring. Recently, Danny (the sales associate) went above and beyond my expectations. I like the way they try to understand your needs before making suggestions and then it's a no pressure approach.
We just bought two Trek Allant+ 7s Staggers and the sales and service were outstanding. The guys (Soap and Cristo, my apologies for the spelling but you know who they are) were knowledgeable and just fun to talk with. Everything including getting the bikes loaded on our carrier as we left. Very pleased and highly recommended! Thanks to all for your help.
Unique brands that are unavailable elsewhere
Stio etc
Great products and wonderful service! Every detail was addressed and explained. Extremely courteous!!
Would recommend without reservation!!!
I like the wide variety of products. From winter skiing to summer bike riding. Idaho Mountain Touring has what I need to get out there. The most recent visit to IMT was another fantastic experience. I was greeted immediately. Got bike valet parking and was helped in finding exactly what I was looking for. Installed the new items to my bike and was off for a new adventure. Thanks IMT.
Staff is very friendly and helpful and I got exactly what I wanted. Thanks IMT!
Genuinely good experience. One of the few shops that had what I was looking for at a reasonable cost. The shipping was really really fast, and the hand written note was a nice touch. Thank you!
You had exactly what I wanted and service was an 11
The people I spoke with were patient with my lack of knowledge when trying to explain something to them. They were helpful and prompt and ended my 3 month search in a matter of minutes. I didn’t realize until I stumbled upon their name, they were more than rentals. They’ve earned a lifetime customer, that’s for sure.
Dax was SO helpful and allowed me to return several items. I'll definitely be buying my next rack from Idaho Mountain Touring!
Great selection of bike helmets and expert assistance in describing the details and helping me make a selection!
Sales staff friendly, knowledgeable, and ready to help. The products and brands offered are top notch. Can depend on IMT to have the best gear and latest styles.
Excellent customer service. Excited to hear from my daughter in law that she got her gift card in the mail. Thamk you
Very fast shipping
Super helpful and friendly staff.
Great customer service, friendly and attentive!