based on 4839 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly knowledgeable staff, fast turn around on repairs and the only bike shop I've used for a solid decade.
Service was incredibly fast and friendly!
Helens MB is efficient, quick and repairs are quality. Staff is friendly and helpful.
Friendly helpful staff. they seem to know what they're doing.
Excellent service and advice. Great selection of products.
Customer service experience great!
Everyone in the store is very helpful, knowledgeable and provide excellent customer service. This is our third e-bike purchase and highly recommend Helen’s in Manhattan Beach.
Excellent selection and outstanding and friendly service.
Within the past 18 months, I’ve purchased a gravel bike and road bike at Helen’s cycle. Helen’s team always deliver premium service and do above and beyond their job to ensure the bikes that I purchase are meeting my expectation and as close to perfection as possible. This is exactly the reason why I kept coming back. Thank you all for your great work fellas.
Everyone was very friendly and professional.
Daniel is very knowledgeable with great customer service, and patience. He will initiate research on any product or answer, if there’s no immediate reply. Daniel has also made suggestions to tailor to the client.
Adam was very helpful! I needed a birthday present for a friend and he had the perfect solution - toe covers!
Personable and helpful staff that went the extra mile to make my rental experience outstanding! Adam and his team were exceptional from start to finish!
Service is great, guys do a perfect job taking care of my Santa Cruz
Daniel was very helpful, courteous, professional, patient, and kind. His customer service encourages me to return.
You have a good variety of prices,colors and brands. Staff very nice.
Their nice. And have good recommendation.
Fast, expert service with excellent communication
Very impressed
Thank you
Very helpful, honest and kind.
Wilbur and Mike were very accommodating and helpful, excellent service.
The crew at Manhattan Beach are super friendly and knowledgeable. Daniel is the best.
As I always say, the Helen's team is the very best in LA!
Great help from the sales person
Your staff was very cordial, including the man in the service department.
Staff folks are great.
Bought an electr cruiser with the help of Brady. Great shop.
All efficient, easy, knowledgeable 👍
outstanding service. Daniel and Edgar are the best.
Amazing team, Adam is the best!!
Great bike to rent and ride in the Malibu mountains.
I can’t wait to come back!!
First name removed
The mechanic handled the issue efficiently with a great attitude.