Customer Testimonials
Services were fast and speedy. Very helpful and approachable.
Very pleased with the Trek mountain bike I chose. K was so helpful and knowledgeable and friendly. He made the shopping experience a real pleasure.
Great customer service and bike rentals
The staff is very helpful, kind and friendly. Thank you for your thought and input to customers like me. The service is great and simple. I like the way they welcome every customer.
Great Place! Great People!!!😊
If I didn’t live in Napa I would be a regular at Folsom Bike, knowledgeable and friendly staff, very accommodating.
Professional and courteous service.
Not the cheapest place in town, but because they carry only quality products. These folks are always will to answer any questions and guide you through the understanding. The service center is top notch, and their appointment system is awesome. Sure you might wait a couple weeks for a tuneup, but if you plan a little, you can ride Neil that date and only be without for a day. If you are hard down with a flat, a couple hours and you are back with your baby. Of course the convenience factor of location is a bonus too.
I received great service. The staff was amazing. Everyone was friendly, knowledgeable, and very helpful. Also, they acknowledged and offered advice or service to everyone who walked into the store. Overall great experience!!!
Great personal service, the best in town!
Employee base is awesome never had a bad time
Thanks Folsom Bike for fab customer service in the bike shop. . Also the Grind rocks!
K was great!
Great selection and exceptional customer service.
Great bikes and service and great customer service.
I just purchased a Giant Road E-bike from you, Mike handled everything and it all worked out perfect I took it out today for about 30 miles and had a ball, Service was great and yes I will let everyone I ride with what a great job you did for me
Thanks Again
Ron Hamblin
Great service
Thxs 👏👏👏👏👏
Excellent customer service and products.
Friendly staff and good service.
They were knowledgeable and had the products we needed
The staff is always kind, knowledgeable, and helpful. A very pleasant experience; unlike Mikes bikes in old Folsom.
Great service. Bike ready when I got there from out of town!
Quality products
Knowledgeable staff
Great mechanics & customer service
Customer service was great. it was my first time in the shop and felt welcomed and received the help I needed. Will be coming back again when I need any additional cycling equipment.
Outstanding service and communication from Dez and the entire service department!
Great crew, very knowledgeable and helpful.
They r well made
The two men who helped us both were very knowledgeable and helpful.
The people make the store. Great service.