Customer Testimonials
turned around quicker than originally expected. good communication once work was done.
Could use a big more communication on getting the initial diagnosis and quote. Had to call at end of day to check.
Staff was patient, informative and friendly. This will be my go to store from now on :)
Quality products. Great people and service
Very friendly staff, great customer service. Happy I chose Folsom bike EDH
Excellent service. I went in with questions and seeking advice and they were able to help me pick out exactly the type of bike that was perfect for me. Yes, I love love love my bike! I wanted to find one similar to a recent bike that I sold and it is not only similar, it is better. I couldn’t be happier.
Always helpful and nice to me when I’m there!
Prompt service
You carry products that I use. Customer service is friendly and knowledgeable.
Staff has always been friendly, helpful, and knowledgeable. Service, when needed, has been very good. They always seem to carry a good assortment of accessories and wear items, (tires, tubes, bar tape, etc.). I still prefer the in-store experience before resorting to online.
The people
Great staff that is knowledgeable and listens. You guys get the balance right.
Travis (?) was a knowledgeable, courteous, no pressure salesperson. This is the second bike purchased from your store this fall and we felt confident in our choices because of the salesperson’s suggestions. Both times the service was great. We didn’t feel rushed but were helped promptly, the service department installed the extra accessories and we were on our way.
Good customer service and well stocked store.
Great, knowledgeable service when I bought a bike!
Buying experience
Products are of the highest quality, service is better.
Excellent
Amazing expertise and a willingness to help me find the right bike. Excellent selection as well. I highly recommend Folsom Bike - top notch!
Everything. My go to shop for all things related to my riding and rides.
Great people, great location and reasonable prices. Thank you. ☺️
Fantastic service, knowledgeable staff, good well organized shop.
Great staff and very helpful and knowledgeable
Good and friendly customer service
K was amazing. He was enthusiastic, so kind to my children, and knowledgeable. Just seems like he loves his job. The shop had an overall friendly and positive vibe. Came in for one bike for my daughter and ended with another one for my son as well. I’ll be back to get one for myself!
Quality products friendly staff
Great service, Friendly people, Convenient location, and the best coffee shop around! Thank you for the years of keeping me riding.
They are made Fromm reputation companies. Employees are professional, knowledgeable, friendly
Convenient. Local. Professional.
The service. Very friendly, inviting and helpful. And the choices of products
Everything is awesome!!